Senior Facility Manager

Cushman & Wakefield; Tempe (AZ); On-site; USD 128,000 - 150,000; Full time

Benefits offered by this job

Health insurance

Vision and dental coverage

Flexible spending accounts

Health savings accounts

Retirement savings plans

Life and disability insurance

Paid and unpaid time off

Job summary

Cushman & Wakefield seeks a Senior Facilities Manager to oversee the day-to-day operations of a campus portfolio and lead a facilities team in Tempe, AZ. You will ensure services, safety, and environmental health standards are met while coordinating staff, vendors, and financials with a focus on client satisfaction.

The role emphasizes budgeting, capital planning, reporting, and continuous improvement of facility programs, aligning with client goals and Cushman & Wakefield policies.

Qualifications

• 8–10 years of facility management experience with at least 3 years at the senior level.
• Experience in leasing, construction, engineering and property operation.
• Experience with HR and performance management processes.
• Experience with critical system environments preferred.

Responsibilities

• Oversee day-to-day facilities operations across a campus or portfolio.
• Manage service contracts, budgets, and vendor performance.
• Lead the facility management team and coordinate capital budgets.
• Prepare consolidated reporting on budgets, contracts, and expenditures.
• Develop and implement preventive maintenance programs and KPI tracking.
• Ensure tenant and client needs are addressed promptly and professionally.

Skills

Communication

Technical proficiency

Problem solving

Customer focus

Financial management

Leadership

Relationship management

Team orientation

Vendor management

Multi-tasking

Education

Bachelor's degree in Facilities Management, Corporate Real Estate, Project Management or Business Administration

Tools

CMMS/Work Order Management

Job description

Job Title

Sr.Facility Manager

Job Description Summary

This position has managerial oversight of multiple facilities, an entire campus, or a portfolio of client facilities and has at least one Facilities Manager and/or Assistant Facilities Manager reporting into it.The Senior Facilities Manager has the overall responsibility for overseeing the implementation of policies, procedures and programs that will assure well-managed, well-maintained buildings and facilities, placing maximum emphasis on leading a staff in the positive response to the concerns and needs of the tenants, environmental health and safety, and quality programs, in coordination and conjunction with the goals and objectives of the client.The position is the primary liaison with the client and leads staff in the coordination of services and activities, financials, vendors and manpower required for current and future needs of the building and operations.The Senior Facilities Manager also has responsibility for the overall financial and KPI performance of the business plan within the respective portfolio.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Oversee day-to-day operations of facilities, high rise or campus ensuring that all services are effectively delivered and facility needs are met including custodial, life-safety, engineering and general maintenance.Ensure that staff implements and provides these services in a manner consistent with C&W policies and ownership directives Manage service contracts cost effectively.Responsible for all aspects of service delivery pursuant to these contracts, responsible for periodic and ongoing performance and financial review, conducting RFP's, and assuring payments and invoicing match contract pricing.Initiate audit & control systems to ensure statutory, policy and contractual commitments are met Lead the facility management team in the supervision of maintenance programs relating to the interior and exterior conditions and appearance and operation of the facilities Ensure that facility management staff consistently provides positive and prompt response to requests from the client and building tenants/occupants Ensure facility management staff implements ongoing contract review programs to constantly assess client, tenant and occupant needs and to assure problems are being solved promptly and to the mutual benefit of the tenant, owner and the properties Prepare and deliver consolidated reporting and reviews of all budgets, financial reports (monthly and quarterly), contracts, expenditures and purchase orders related to the facility(s) or complex Develop, prepare and explain the annual facility budget, quarterly forecasts, and business plans Assist in development of capital budgets for the property.This includes contributions towards a five- year plan of maintenance, facility improvement and cost reduction initiatives Coordinate the collection, analysis and reporting by the facility management team of statistical data and analysis to provide accurate and current assessment of facility management objectives, work order productivity, cost savings and improvements.Review work order metrics and system to identify service gaps and recurring issues and provide corrective actions Approve all positions and direct the hiring, training and motivational activities of the facility management staff.Responsible for effective and proactive employee relations with all site staff.Conduct and approve all performance evaluations of facility management staff Manage and drive customer focus within all areas of operational activities and ensure that effective relationships are maintained with key client contacts Drive innovation through the development of best practices, operational and service efficiency as well as the identification of industry trends and tools that would contribute to our operational excellence goals Ensure that facility management staff require all tenants and vendors comply with insurance requirements and coordinate all claims as required

KEY COMPETENCIES

1.Communication Proficiency (oral and written) 2.Technical Proficiency 3.Problem Solving/Analysis 4.Customer Focus 5.Financial Management 6.Leadership 7.Relationship Management 8.Team Orientation 9.Vendor Management 10.Multi-Tasking

IMPORTANT EDUCATION

Bachelors degree in Facilities Management, Corporate Real Estate, Project Management or Business Administration required

IMPORTANT EXPERIENCE

Minimum of 8-10 years of facility management experience with at least 3 years at the level of Facility Manager Experience in leasing, construction, engineering and all facets of property operation and building management Experience with human resource and performance management processes Experience with critical system environments preferred CMMS/Work Order Management experience preferred

AAP/EEO STATEMENT

C&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.Further, the company takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics.Discrimination of any type will not be tolerated.

OTHER DUTIES

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee.Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

BENEFITS

• health, vision, and dental insurance
• flexible spending accounts
• health savings accounts
• retirement savings plans
• life, and disability insurance programs
• paid and unpaid time away from work

COMPENSATION

The compensation for the position is:$ 127,500.00 - $150,000.00 Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities.Discrimination of any type will not be tolerated.

ADA

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [e-mail].