Senior Experience Designer – Web/IVA

EVERSANA INTOUCH; Chicago (IL); On-site; USD 90,000 - 130,000; Full time

Job summary

EVERSANA INTOUCH is seeking a Senior Experience Designer with strong web/IVA focus to join our Chicago-based team. You will translate creative vision into production-ready digital experiences, balancing brand expression, user experience, and technical feasibility.

Ideal candidates have 6+ years in digital design, proven experience within regulated industries, and a deep understanding of design systems and front-end collaboration.

Qualifications

• Experience within pharmaceutical or other highly regulated industries.
• Demonstrated experience designing digital experiences within established design systems.
• Strong understanding of component-based design, responsive behavior, reusable patterns, and system-driven execution.
• Strong understanding of the relationship between experience design and front-end development, including the ability to design within technical constraints while advocating for design quality.

Responsibilities

• Executing Work Independently: Owning projects from concept through delivery as a trusted individual contributor.
• Operating with Minimal Oversight: Exercising sound judgment while maintaining momentum and quality.
• Designing Within Systems: Applying design systems, components, tokens and responsive behaviors.
• Bridging Craft and Production: Translating creative intent with brand and technical realities.
• Collaborating Cross-Functionally: Partnering with Art, Copy, Development, and other Designers.
• Applying Design Judgment: Evaluating tradeoffs and making informed execution decisions.
• Mentoring Through Practice: Elevating peers through collaboration and knowledge sharing.

Skills

Pharma industry

Design systems

Component-based design

Front-end collaboration

Education

Bachelor’s degree in Design

Job description

EVERSANA INTOUCH®is a global, full-service marketing agency network serving the life sciences industry, and is the first – and only – agency network to be part of a fully integrated commercialization platform through EVERSANA®. We provide next-generation creative and media services, enterprise solutions and data analytics services for clients.

We get fired up when people talk about getting—and staying—healthy. That’s where we find our inspiration: in the very human experiences of patients, doctors, and even each other. Then, we collaborate on ways to make caring for one’s health more achievable, connecting patients and physicians with the information and tools they need.

We embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.

Job Description

WHAT DOES A SENIOR EXPERIENCE DESIGNER - WEB/IVA DO?

The Senior Experience Designer – Web/IVA is a seasoned, hands‑on individual contributor operating at the intersection of design, technology, and brand across web and interactive visual aid (IVA) experiences. This role exists to translate creative vision into high-quality, production-ready digital experiences that balance brand expression, user experience, system integrity, and technical feasibility.

Senior Experience Designers are trusted practitioners who operate with a high degree of autonomy, applying sound judgment and deep expertise to navigate complexity, solve execution challenges, and consistently deliver work that meets both creative intent and production requirements. They contribute strategically to execution while remaining deeply engaged in the craft—leading through expertise, influencing design direction, and ensuring quality from concept through implementation.

Success in this role requires strong proficiency in Figma, including a working understanding of variables and design tokens, as well as demonstrated experience designing within code-aligned design systems. Senior Experience Designers collaborate closely with Art, Copy, Experience Architecture (UX), Development, and fellow Experience Designers to create scalable, brand-aware solutions that are creatively compelling, system-aligned, and technically sound.

• Executing Work Independently: Owning projects from concept through delivery as a trusted individual contributor—working independently or alongside other practitioners based on project scope and complexity.
• Operating with Minimal Oversight: Exercising sound judgment, maintaining momentum, and ensuring alignment to creative, technical, and production standards with minimal direction.
• Designing Within Systems: Applying established design systems, components, patterns, tokens, variables, and responsive behaviors to create cohesive, scalable, production-ready Web and IVA experiences.
• Bridging Craft and Production: Translating creative intent into solutions that respect both the integrity of the brand experience and the realities of development—advocating for strong design while working responsibly within technical, accessibility, regulatory, system, and business requirements.
• Collaborating Cross-Functionally: Partnering with Art, Copy, Development, and fellow Experience Designers to ensure solutions are creatively aligned, technically feasible, and ready for implementation.
• Applying Design Judgment: Evaluating tradeoffs, resolving design challenges, incorporating feedback, and making informed execution decisions that balance creative intent, technical feasibility, and production quality.
• Mentoring Through Practice: Elevating fellow Experience Designers through collaboration, knowledge sharing, and leading by example.

Qualifications

WHAT ARE WE LOOKING FOR?

• Experience within pharmaceutical or other highly regulated industries.
• Demonstrated experience designing digital experiences within established design systems.
• Strong understanding of component-based design, responsive behavior, reusable patterns, and system-driven execution.
• Strong understanding of the relationship between experience design and front-end development, including the ability to design within technical constraints while advocating for design quality.

Education

• Bachelor’s degree in Design, Digital Media, Human-Computer Interaction, or related field (or equivalent professional experience).

Experience & Training

• 6+ years of experience in digital, motion, animation, or interactive design.
• Experience designing HTML media banners within pharmaceutical or other highly regulated industries.
• Experience contributing to or working within design systems.
• Experience collaborating cross-functionally with Art, Copy, Development, and other designers.
• Experience optimizing creative for performance marketing objectives.

Technology Proficiency

• Advanced proficiency in Figma (required), including components, variants, Auto Layout, libraries, variables, and design tokens.
• Demonstrated ability to work efficiently within shared, component-based Figma libraries and established design systems.
• Working understanding of responsive design principles and how designs translate into front-end implementation.
• Familiarity with digital accessibility standards and their application to interface design.

Core Competencies

• Systems thinker with strong attention to detail.
• Ability to translate strategy and creative vision into scalable execution.
• Strong problem-solving and decision‑making skills.
• Clear, confident communicator who can articulate design rationale, constraints, tradeoffs, and recommendations across creative and technical audiences.
• Ability to operate autonomously while modeling accountability.

Additional Information

OUR CULTURAL BELIEFS:

Patient Minded I act with the patient’s best interest in mind.

Client DelightI own every client experience and its impact on results.

Take Action I am empowered and empower others to act now.

Grow Talent I own my development and invest in the development of others.

Win Together I passionately connect with anyone, anywhere, anytime to achieve results.

Communication Matters I speak up to create transparent, thoughtful and timely dialogue.

Embrace Diversity I create an environment of awareness and respect.

Always InnovateI am bold and creative in everything I do.

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e‑mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job‑related qualifications/skills, and geographic location (to account for comparative cost of living). This role is eligible for hire in select U.S. locations based on business and operational considerations. For a full list of locations, visit eversana.com/careers. More information about EVERSANA’s benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at [e-mail].

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