Senior Executive Assistant (US)

TD Bank Group; New York (NY); On-site; USD 67,000 - 99,000; Full time

Job summary

TD Bank Group in New York is seeking a Senior Executive Assistant to manage the day-to-day administrative operations for the assigned Senior Executive(s). This role requires discretion, diplomacy, and a high level of professionalism with the ability to exercise independent judgment.

Responsibilities include coordinating meetings, travel and catering, handling confidential materials, addressing Customer/Colleague concerns, and representing the executive when appropriate.

Qualifications

• High School diploma required with strong communication and interpersonal skills.
• Minimum 5+ years of related experience is preferred.
• Demonstrated ability to work with senior executives and across organizational levels.
• Proficiency with spreadsheets, reporting tools and presentation software.

Responsibilities

• Provides diversified administrative support to the Senior Executive.
• Manages confidential material and ensures secure destruction of sensitive documents.
• Coordinates meeting facilities, catering and travel arrangements for complex itineraries.
• Handles customer and colleague concerns and routes to appropriate parties for resolution.
• Represents the Senior Executive in interactions with customers and colleagues as needed.
• Plans and coordinates multi-day events for Senior Executives and ensures flawless execution.
• Maintains efficient travel arrangements, schedules, agendas and guest services.

Skills

Interpersonal skills

Communication skills

Discretion

Executive support

Project management

Multi-tasking

Professional judgment

Education

High School diploma

Tools

Spreadsheets

Reporting tools

Presentation software

Job description

Work Location: New York, New York, United States of America

Hours: 40

Pay Details: $66,560 - $99,320 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description

The Senior Executive Assistant manages the day-to-day administrative operations of the assigned Senior Executive(s). This role requires extensive knowledge of executive operations, policies, practices, and personnel, along with a high level of discretion, diplomacy, and professionalism with wide latitude for independent judgment.

Depth & Scope

• Provides diversified administrative support to the Senior Executive
• Assures timely and confidential dissemination of material and the confidential destruction of materials
• Ensures arrangements for meeting facilities and catering are well executed
• Supports the addressing of Customer / Colleague concerns directed at the Senior Executive and ensures they are routed to the appropriate person for resolution
• May personally represent the Senior Executive through experienced and polished interaction leaving an elevated professional image with Customers / Colleagues
• Plans and implements special events for Senior Executives including multi-day activities
• Ensures travel preferences, accommodations, meetings and agendas and care of guests are delivered without incident for small to large groups
• Works with external vendors and service providers to ensure consistent high-quality function support
• Ensures the Executive's complex itinerary is accommodated through detailed travel arrangements coordinating demanding schedules
• Ensures own work is in compliance with applicable laws, regulations and guidelines, as detailed in policies located on Company intranet; policies include but are not limited to Fair Lending, Know Your Customer, Bank Secrecy Act and other applicable anti-money-laundering policies
• Provides desktop support specific to department tools and software applications, assisting users and coordinating issues before escalating to technology staff
• Reviews industry-related bulletins, notices, and other types of communications and analyzes impacts as assigned, keeping Manager updated
• Develops plans for any necessary procedural changes and distributes relevant materials to affected staff
• Manages, reviews, and approves the expenses of the senior executive and their direct reports as needed

Education & Experience

• High School diploma
• 5+ Years of related experience
• Exceptional interpersonal and communication skills, both written and verbal, required
• Ability to work directly with senior level executives and across all levels of the organization
• Project management skills preferred and must be flexible with ability to multi-task and prioritize
• Ability to remain poised, professional and composed at all times and make independent decisions using good business judgment in a fast paced environment
• Knowledge of Company organization, terminology and operations preferred
• Ability to work independently without direct daily supervision
• Exceptional Customer orientation and service delivery skills
• Proven organizational and administrative skills
• PC skills including proficiently with spreadsheets, reporting tools and presentation software and software applications

Physical Requirements

• Never: 0%
• Occasional: 1-33%
• Frequent: 34-66%
• Continuous: 67-100%
• Domestic Travel – Occasional
• International Travel – Never
• Performing sedentary work – Continuous
• Performing multiple tasks – Continuous
• Operating standard office equipment – Continuous
• Responding quickly to sounds – Occasional
• Sitting – Continuous
• Standing – Occasional
• Walking – Occasional
• Moving safely in confined spaces – Occasional
• Lifting/Carrying (under 25 lbs.) – Occasional
• Lifting/Carrying (over 25 lbs.) – Never
• Squatting – Occasional
• Bending – Occasional
• Kneeling – Never
• Crawling – Never
• Climbing – Never
• Reaching overhead – Never
• Reaching forward – Occasional
• Pushing – Occasional
• Pulling – Never
• Twisting – Never
• Concentrating for long periods of time – Continuous
• Applying common sense to deal with problems involving standardized situations – Continuous
• Reading, writing and comprehending instructions – Continuous
• Adding, subtracting, multiplying and dividing – Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best. Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at [e-mail]. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. US Labor & Employment Posters | California Privacy | Accessibility | FAQ Our Values At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and growth your career and be part of our caring and inclusive culture.

Our Commitment to Diversity, Equity, and Inclusion

At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. Helping to Make an Impact in Communities – TD Ready Commitment TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. Learn more: Canada | US | Europe & Asia Pacific