Senior Executive Assistant

Coupang; Mountain View (CA); On-site; USD 89,000 - 153,000; Full time

Benefits offered by this job

Annual bonus

Medical/Dental/Vision/Life Insurance

401K Plan with Match

Paid PTO and Holidays

Parental leave

Pre-tax commuter benefits

Job summary

Coupang is seeking a Senior Executive Assistant to support our tech executives in Mountain View. The role covers calendar management, travel coordination, and project support across international locations.

The ideal candidate has extensive administrative experience in fast-paced environments and strong communication skills, with a track record of discreetly handling sensitive information and working across global time zones.

Qualifications

• BA/BS degree from an accredited institution.
• 5+ years administrative experience in a fast-paced environment.
• Strong written and verbal communication skills.
• Detail-oriented, highly organized with the ability to work across functions with executives.
• Experience with Microsoft Office Suite, SharePoint, and Google Workspace.

Responsibilities

• Manage complex calendars for senior directors across multiple locations (US, Korea, China).
• Coordinate meetings, travel, and logistics; handle staffing and event planning.
• Partner with executive assistants across locations to schedule multi-location meetings.
• Support special projects and prepare materials/presentations for leadership.
• Assist with travel arrangements, expenses, and visa/passport requirements as needed.

Education

BA/BS Degree

Tools

Microsoft Office

SharePoint

Google Workspace

Word

Excel

PowerPoint

Job description

Weexisttowowourcustomers.Weknowwe’redoingtherightthingwhenwehearourcustomerssay,“HowdidIeverlivewithoutCoupang?”Bornoutofanobsessiontomakeshopping,eating,andlivingeasierthanever,we’recollectivelydisruptingthemulti-billion-dollarcommerceindustryfromthegroundup.WeareanAmericantechnologycompanyandoneofthefastest-growingretailcompaniesthathasestablishedanunparalleledreputationforbeingaleadingandreliableforceinglobalcommerce.

Weareproudtohavethebestofbothworlds—astartupculturewiththeresourcesofalargeglobalpubliccompany.Thisfuelsustocontinueourgrowthandlaunchnewservicesatthespeedwehavebeensinceourinception.Weareallentrepreneurial,surroundedbyopportunitiestodrivenewinitiativesandinnovations.Atourcore,weareboldandambitiouspeoplethatliketogetourhandsdirtyandmakeahands‑onimpact.AtCoupang,youwillseeyourself,yourcolleagues,yourteam,andthecompanygroweveryday.

Ourmissiontobuildthefutureofcommerceisreal.Wepushtheboundariesofwhat’spossibletosolveproblemsandbreaktraditionaltradeoffs.JoinCoupangnowtocreateanepicexperienceinthisalways‑on,high-tech,andhyper-connectedworld.

Role Overview

As a Senior Executive Assistant for the Coupang tech organization, you will support Coupang's executives located in Mountain View. This role is responsible for diverse administrative tasks from daily calendar and meeting management to strategic and special projects. The ideal candidate will be an organized self-starter that skillfully prioritizes and artfully juggles multiple demands with sound judgement and attention to detail. Candidate must demonstrate resourcefulness, timeliness, and ability to proactively anticipate needs with a minimum amount of direction in a fast‑paced environment. Capable of working across organizations and with diverse personalities required.

The ideal candidate will be an experienced Executive Administrative professional who is looking for their next big opportunity to grow & advance their career. They will be a fast learner with experience working with little to no guidance using sound judgement in a fast‑paced, goal‑oriented, and ever‑changing work environment. They will also have strong prioritization abilities to complete a high volume of complex tasks autonomously, and a history of establishing mechanisms to simplify or streamline processes and establish structure. The ideal candidate will be a detail‑oriented planner with the demonstrated ability to communicate and respond effectively and efficiently while maintaining flexibility, a sense of humor, and most importantly grace under pressure.

What You Will Do

• Complex Calendar Management for Senior Director-level Executives requiring coordination across the company's international locations in the US, Korea and China
• Organizing, executing, and assisting with team activities (staff meeting, all-hands meetings, and team social events)
• Coordination with EAs across international locations to schedule and manage multi‑location meetings
• Support key team initiatives, playing a part as a project coordinator. Duties may include: support with expanded staff meetings, meeting logistics (both internal and external), presentations, management of shared team information and resources on intranet/portals
• Assist in coordination of travel arrangements and expense reporting for business travel including but not limited to booking flights, hotel and local transportation, providing agendas and itineraries, and arranging passport/visa requirements if necessary
• Work on special projects
• Event planning and coordination

Basic Qualifications

• BA/BS Degree
• Strong communication (written and verbal), detail-oriented, highly organized and ability to work across functions with executives (both internal & external)
• Minimum of five years of administrative experience, in a fast pace environment
• Minimum of five years experience in Microsoft Office Suite applications, Word, Excel, PowerPoint, and SharePoint, and Google Workspace
• Strong written and verbal communications
• Experience working globally for a large, tech, and/or start‑up company
• Capacity to work with different international time zones as needed

Preferred Qualifications

• Demonstrated ability to organize, multi-task, and problem solve issues while managing competing priorities and commitments to deadlines.
• Proven track record demonstrating ability to work effectively with minimal supervision.
• Ability to quickly learn organizational structure and the objectives of the team.
• High levels of integrity and discretion.
• A terrific work ethic accompanied by an ever‑positive, get‑it‑done attitude
• History of creative problem solving, analytical skills, ability to work well collaboratively and under pressure
• Experience creating and/or supporting presentation development for senior management
• Highly proficient in organizing worldwide travel
• Detail-oriented and ability to complete work assignments with a high degree of quality
• Ability to manage multiple tasks and assist multiple team members at the same time
• Project Management certificate

Pay & Benefits

Our compensation reflects the cost of labor across several US geographic markets. At Coupang, your base pay is one part of your total compensation. The base pay for this position ranges from $89,000/year in our lowest geographic market to $153,000/year in our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

General Description of All Benefits

• Annualbonusis0-20%ofthebasesalary
• Medical/Dental/Vision/Life,AD&Dinsurance
• FlexibleSpendingAccounts(FSA)&HealthSavingsAccount(HSA)
• Long-term/Short-termDisability
• EmployeeAssistanceProgram(EAP)program
• 401KPlanwithCompanyMatch
• 18-21daysofthePaidTimeOff(PTO)ayearbasedonthetenure
• 12PublicHolidays
• PaidParentalleave
• Pre-taxcommuterbenefits

General Description of Other Compensation

“OtherCompensation”includes,butisnotlimitedto,bonuses,equity,orotherformsofcompensationthatwouldbeofferedtothehiredapplicantinadditiontotheirestablishedsalaryrangeorwagescale.

Recruitment Process

• ApplicationReview-PhoneInterview-Onsite(orVirtualOnsite)Interview–Offer
• Theexactnatureoftherecruitmentprocessmayvaryaccordingtothespecificjobandmaybechangedduetoschedulingorothercircumstances.
• Interviewschedulesandtheresultswillbeinformedtotheapplicantviathee-mailaddresssubmittedattheapplicationstage

DetailstoConsider

• Thisjobpostingmaybeclosedpriortothestatedenddateforapplicationifallopeningsarefilled.
• Coupanghastherighttorescindanofferofemploymentifacandidateisfoundtohavesubmittedfalseinformationaspartoftheapplicationprocess.
• Thoseeligibleforemploymentprotection(recipientsofveteran’sbenefits,thedisabled,etc.)mayreceivepreferentialtreatmentforemploymentinaccordancewithapplicablelaws.

PrivacyNotice

• YourpersonalinformationwillbecollectedandmanagedbyCoupangasstatedintheApplicationPrivacyNoticelocatedbelow:https://www.coupang.jobs/privacy-policy/

Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race (including traits historically associated with race, including but not limited to hair texture and protective hair styles), color, religion, religious creed (including religious dress and grooming practices), sex or gender (including pregnancy, childbirth, breastfeeding, and medical conditions related to pregnancy, childbirth or breastfeeding), gender identity, gender expression, sexual orientation, ,ancestry, national origin (including language use restrictions), age (40 and over), physical or mental disability, medical condition, genetic information, HIV/AIDS or Hepatitis C status, family status (including but not limited to marital or domestic partnership status), military or veteran status, use of a trained dog guide or service animal, political activities or affiliations, ancestry, citizenship, family and medical leave status, status as a victim of any violent crime, or any other characteristic or class protected by the laws or regulations in the locations where we operate. Coupang is also committed to providing a safe work environment for its employees and its consumers. If you need assistance and/or a reasonable accommodation in the application of recruiting process due to a disability, please contact us at [e-mail]