Senior Events Manager

ASM Global-SMG; Tucson (AZ); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid vacation

401k plan

Job summary

Legends Global seeks a Senior Events Manager for the Tucson Convention Center, including the Tucson Arena, Linda Ronstadt Music Hall, and Leo Rich Theater. You will supervise Event Services staff, plan client meetings, and coordinate with service contractors to deliver successful events.

The role requires strong organizational and communication skills, with the ability to manage multiple projects, budgets, and timelines. Occasional MOD duties and travel within events may be required.

Qualifications

• Bachelor’s degree preferred; 2–4 years related public facility management experience.
• Theater experience is a plus and operating knowledge of facility services and equipment.
• Strong organizational and interpersonal skills; ability to prioritize multiple projects.

Responsibilities

• Supervises Event Services staff and oversees all facility operations related to events.
• Meets with clients to plan and organize meetings and events; coordinates service contractors.
• Interprets contract provisions and informs clients of policies and procedures.
• Prepares cost estimates and monitors final billing; maintains event records.
• Acts as liaison between clients and facility departments; ensures smooth event execution.
• Occasional MOD duties; attends planning and facility meetings; ensures invoices are processed.

Skills

Organizational skills

Interpersonal skills

Written and verbal communication

Project prioritization

Problem solving

Professional presentation

Team interaction with management

Flexibility to work long hours

Education

Bachelor’s degree (BA) from four-year college or university preferred

Theater experience is a plus

Tools

AutoCAD

Microsoft Office

Facilities management software

Job description

ESSENTIAL DUTIES AND RESPONSIBILITES

The Tucson Convention Center, including the Tucson Arena, Linda Ronstadt Music Hall, and Leo Rich Theater, has an opening for a skilled Senior Events Manager.

• Supervises staff and oversees all aspects of facility operations related to events.
• Assist in hiring, training and supervising Event Services staff.
• Meets with client groups to plan and organize assigned meetings and/or events.
• Coordinates activities with the various service contractors for assigned meetings and/or events.
• Guides clients in preparation of events by interpreting and explaining contract provisions, policies and procedures.
• Keeps clients informed as to status of deadline schedules, including but not limited to floor plan submissions, meeting room set-up specifications, insurance requirements and other relevant details.
• Prepares cost estimates and monitors final billing.
• Provides clear, concise, and timely communication of detailed requirements to operational departments and clients.
• Maintains thorough and complete event records.
• Monitors and supervises facility set-up when necessary.
• Serves as primary liaison between clients and facility departments.
• Monitors in-house events, maintaining close contact with clients and facility staff to ensure successful events.
• Maintains the proper image and generates positive public relations with patrons and staff
• Follows-up on all client requests, concerns, and problems.
• Attends appropriate planning, organization and other events and facility meetings in support of facility operations.
• Work with relevant departments and vendors to provide prompt invoices.
• Distribute Three-Week Schedule of events.
• Develop policies and procedures for the Event Services, Guest Services and Parking Department and monitor their compliance.
• Serves as MOD (Manager on Duty) as required.
• Perform other duties as assigned.

SUPERVISORY RESPONSIBILITIES

• Will serve as the resource for training the Event Services team on administrative and event day procedures.
• Will also directly supervise the Event related staff and Operations staff when required.
• Carries out supervisory responsibilities in accordance with policies and applicable laws.
• Responsibilities include planning, assigning, and directing work; addressing complaints and resolving problems.

QUALIFICATIONS

Education and/or Experience

• Bachelor’s degree (B. A.) from four-year College or university preferred.
• 2-4 years related public facility management experience.
• Theater Experience a plus.
• Working knowledge of the principles of facility management, services and equipment for a similar facility.
• Operate AutoCAD design software preferred.

Skills and Abilities

• Excellent organizational, planning and interpersonal skills
• Strong written and verbal skills
• Ability to prioritize multiple projects
• Demonstrate problem-solving and communication skills
• Professional presentation, appearance and work ethic
• Ability to work under limited supervision and to interact with all levels of staff including management
• Ability to work long and irregular hours that may vary due to functions and may include day, evening, weekends and holidays.
• Computer Skills To perform this job successfully, an individual must be knowledgeable in Microsoft Office applications (Word, Excel, Power Point, etc.) and AutoCAD design software preferred.

Certificates, Licenses, Registrations

No certifications are required.

COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

Location: On Site in Tucson, AZ

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to work both indoors and outdoors as required by the function. Must have the physical ability to maneuver around facility, at times, walking and/or standing up to 8-10 hours daily.

NOTE: The essential responsibilities of this position are described under the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.

VEVRAA Federal Contractor.

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.