Senior Event Manager - Hilton Minneapolis

Hilton; Minneapolis (MN); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Discounted parking

Complimentary team meal per shift

Incredible travel perks

Employee stock purchase program (ESPP)

Job summary

Hilton Minneapolis is seeking a Senior Event Manager to lead the planning and execution of complex events, serving as the primary on-site client contact and driving memorable guest experiences. The role focuses on managing event documentation, transitions from Sales to service, and ensuring superior service delivery.

With a passion for hospitality and strong leadership, you will own client relationships, identify upsell opportunities, and guide the event team to deliver exceptional results while

Qualifications

• Passion for hospitality with integrity and leadership.
• Inspiring others and driving teamwork.
• Ownership mindset and accountability.
• Urgency and discipline in every moment.

Responsibilities

• Execute complex events: manage documentation, ensure seamless transition from Sales to service, be primary client contact on property for smooth execution.
• Own the client relationship: build trust as primary contact throughout the event lifecycle, manage expectations, resolve issues.
• Maximize revenue: identify upsell opportunities and suggest enhancements to increase contract value.
• Guide team performance: communicate requirements, provide direction, offer feedback and coaching for high-level service.
• Support leadership: step in for senior leaders as needed and navigate complex challenges with informed decisions.

Skills

Event management

Client relationships

Upsell opportunities

Team leadership

Decision making

Job description

Due to a recent promotion, the Hilton Minneapolis is seeking a Senior Event Manager to join its amazing team! This is an exciting opportunity to be part of an 826-guest-room property featuring more than 80,000 square feet of meeting space, conveniently connected via skyway to the Minneapolis Convention Center. Come be a part of creating memorable experiences, bringing events to life, and delivering exceptional service at Hilton Minneapolis.

Due to a recent promotion, the Hilton Minneapolis is seeking a Senior Event Manager to join its amazing team! This is an exciting opportunity to be part of an 826-guest-room property featuring more than 80,000 square feet of meeting space, conveniently connected via skyway to the Minneapolis Convention Center. Come be a part of creating memorable experiences, bringing events to life, and delivering exceptional service at Hilton Minneapolis.

Schedule

Flexible scheduling based on event needs

Salaried Compensation

$70,000–$75,000 annually, plus a quarterly team incentive. Compensation will be based on experience.

On-Site Benefits

Discounted parking and a complimentary team meal per shift.

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Senior Event Manager, you’re not just overseeing all aspects of planning and execution for complex events – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

• Execute complex events: Manage event documentation, facilitate seamless transitions from Sales to service, and serve as the primary client contact on property to ensure smooth execution, proactive issue resolution, and an exceptional event experience
• Own the client relationship: Build trust and rapport as the primary point of contact throughout the event lifecycle; proactively manage expectations, resolve issues, and ensure a memorable client experience
• Maximize revenue opportunities: Identify upsell opportunities and recommend enhancements to increase contract value and elevate the guest experience
• Guide team performance: Communicate client requirements, provide direction, and offer feedback and coaching to ensure consistent, high-level service
• Support leadership and decision-making: Step in for senior leaders as needed; navigate complex challenges by analyzing situations and making informed decisions

Qualifications

What It Takes to Make the Stay
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

About Us

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

About The Team

How We’ll Help You Thrive

Benefits

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future – Our retirement plans make it easier to save for what’s next
• Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.