Join an innovative firm as a Data Analyst, where you will leverage your analytical skills to drive strategic decisions in a dynamic environment. This role emphasizes collaboration with teams to interpret data insights that shape contact center strategies. You will apply advanced statistical techniques and diverse programming skills, including SQL and Python, to analyze data effectively. The ideal candidate will have a knack for storytelling through data visualization tools, making complex insights accessible and impactful. If you are passionate about data and thrive in a collaborative setting, this opportunity is perfect for you.
Qualifications
3+ years of experience in data analytics and statistical techniques.
Strong programming skills in SQL and Python are essential.
Responsibilities
Collaborate with teams to inform contact center strategy through data-driven decisions.
Apply advanced statistical techniques and data visualization tools.
Skills
SQL
Python
ETL/ELT
Java
qualitative analytics
data visualization
stream processing
Tools
datastage
Control M
Jupyter Notebooks
Snowflake
DBT
Tableau
Streamlit
Lumira
Job description
Join an innovative firm as a Data Analyst, where you will leverage your analytical skills to drive strategic decisions in a dynamic environment. This role emphasizes collaboration with teams to interpret data insights that shape contact center strategies. You will apply advanced statistical techniques and diverse programming skills, including SQL and Python, to analyze data effectively. The ideal candidate will have a knack for storytelling through data visualization tools, making complex insights accessible and impactful. If you are passionate about data and thrive in a collaborative setting, this opportunity is perfect for you.