Senior Estimator & Team Lead, QQP

Quality Quick Print; Melrose Addition (SD); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision coverage

401K retirement

Paid time off

Six holidays

Flexible spending accounts

Job summary

Quality Quick Print, Inc. seeks an estimator and team leader to oversee project flow from quote to production. You will coordinate with Graphics/Prepress, CSR, and production to meet quoted specifications and deadlines.

You will gather feedback from the floor to refine estimating theory and communicate estimates to supervisors, leading live jobs and driving efficiency and profitability.

Qualifications

• Excellent and aggressive customer service skills.
• Excellent oral and written communication skills.
• Excellent organizational skills.
• Possess a deep technical understanding of our products, services, and production capabilities.
• Ability to operate all standard office and copy center equipment.
• Ability to perform basic math functions.
• Must be flexible.
• Proven leadership skills.
• Must be able to work well with a diverse group of people and individuals.
• Must be able to effectively follow through.
• Must be able to carry out multi-task projects simultaneously.
• Must be able to handle a high volume of work under pressure situations.
• Working knowledge of adobe suite programs.

Responsibilities

• Provide accurate and precise quotes to the sales team. Taking into account all aspects of the job, customer expectations, and market pressures to formulate a profitable quote.
• Provide prompt and courteous service to all CSR and production team members in person and on the telephone while communicating project leadership and quoting.
• Work closely with production supervisor to provide feedback on work performance and job flow as it relates to execution of live jobs to meet quoted expectations.
• Coordinate pre-production meetings with Graphics/Prepress, QQP production and customer service when applicable
• Determine the end-use of the customer’s project and provide team members with suitable advice and solutions for all QQP services.
• Actively support QQP sales and CSR team members with innovative and fresh ideas to boost sales.
• Actively support QQP production supervisor and production employees with innovative and fresh ideas to boost efficiency and productivity.
• Communicate any necessary information to the appropriate team members on proper layout, and production techniques necessary to meet the quoted specifications of the work being produced.
• Offer hands on training and support to the production team as a team lead with the intent to increase employee productivity.
• Monitor job progress and stay in contact with the production supervisor on any concerns.
• Provide leadership in the department to help manage production employees to meet job element deadlines for profitability.
• Work as a team with co-workers and other departments.
• Perform all other duties assigned and those that may be necessary to achieve company and department goals.

Skills

Customer service

Leadership

Communication

Organization

Teamwork

Multitasking

Adaptability

Math basics

Education

Bachelor’s degree or equivalent experience

Tools

Adobe Suite

Job description

Quality Quick Print, Inc. seeks an estimator and team leader to oversee project flow from quote to production. You will coordinate with Graphics/Prepress, CSR, and production to meet quoted specifications and deadlines.

You will gather feedback from the floor to refine estimating theory and communicate estimates to supervisors, leading live jobs and driving efficiency and profitability.