Senior ERP Analyst - Infor CSI & Factory Track Expert

MACHINE LEARNING TECHNOLOGIES LLC

Richmond (VA)

On-site

USD 96,000 - 129,000

Full time

2 days ago

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Job summary

MACHINE LEARNING TECHNOLOGIES LLC in Richmond, VA seeks a Senior ERP Systems Analyst with deep Infor CSI/SyteLine expertise in a multi-tenant cloud environment to support finance, operations, sales, and manufacturing. You will troubleshoot ERP transactions, gather requirements, and guide enhancements and integrations with IT and business users.

The ideal candidate combines strong functional business knowledge with technical understanding of CSI, Factory Track, Infor OS, ION, APIs, and EDI to

Qualifications

8+ years of hands-on Infor CSI / SyteLine ERP experience.
Experience supporting Infor Factory Track in manufacturing/warehouse operations.
Strong cross-functional knowledge across: Finance, Manufacturing / Operations, Sales Order Management, Purchasing and Supply Chain, Inventory and Warehouse Management.
Experience troubleshooting complex ERP transactions and processes.
Ability to gather requirements and write clear functional and technical specifications.
Deep understanding of SyteLine forms, workflows, configurations, and data structures.
Excellent analytical, communication, and problem-solving skills.
Experience working directly with cross-functional business teams.

Responsibilities

Serve as the primary functional expert for Infor CSI/SyteLine and Factory Track across multiple business areas.
Research and resolve ERP transaction, process, and data issues.
Work with business users to identify requirements and recommend process improvements and best practices.
Translate business requirements into functional and technical specifications for development teams.
Support ERP-related projects, including enhancements, upgrades, testing, and implementations.
Collaborate with developers, integration teams, and external partners on ERP solutions and support activities.
Assist with reporting, workflow improvements, and process automation initiatives.
Support integrations involving Infor OS, ION, APIs, EDI, Factory Track, and third-party applications as needed.
Create and maintain documentation, training materials, and support procedures.