Senior Epic Solutions Analyst

Bayfront Health; Orlando (FL); On-site; USD 110,000 - 165,000; Full time

Job summary

Orlando Health is seeking an Epic Products Analyst, Lead to apply advanced knowledge of healthcare operations and Epic configuration across the software life cycle. You will design, implement, test, and maintain complex Epic configurations and collaborate with stakeholders to meet enterprise needs.

The role requires Epic certification, five years of Epic configuration experience, and strong analytical and communication skills to support growth projects and system enhancements within a large

Qualifications

• Bachelor’s degree in life science, healthcare administration, computer science, information systems, informatics, or related field.
• Epic certification in the primary build application is required and must be maintained.
• Minimum of five years of configuration experience with Epic software products.

Responsibilities

• Leads application-specific content configuration for growth projects and new entity integration initiatives.
• Leads and facilitates meetings to review end-user performance, tracking and trending of issues, workflow problems, system capabilities, monitoring feedback, and potential system enhancement needs.
• Oversees and directs workflow analysis, collects data, produces reports, and investigates issues in support of technical and business decision-making efforts associated with the Epic software.
• Assists with and coordinates the effort in change processes, content governance, and prioritization; implements approved new development, system enhancements, and releases.
• Troubleshoots problems and responds to questions received from the Service Desk and end users in a timely manner.
• Monitors system performance; troubleshoots and resolves application issues and system errors.
• Leads the effort in the evaluation and implementation of new module releases.
• Identifies, analyzes, and recommends improvements and enhancements to operational processes and system automation.

Skills

Epic configuration

Healthcare IT

Education

Bachelor's degree in life science, healthcare administration, computer science, information systems, informatics, or related field

Job description

Orlando Health is seeking an Epic Products Analyst, Lead to apply advanced knowledge of healthcare operations and Epic configuration across the software life cycle. You will design, implement, test, and maintain complex Epic configurations and collaborate with stakeholders to meet enterprise needs.

The role requires Epic certification, five years of Epic configuration experience, and strong analytical and communication skills to support growth projects and system enhancements within a large