Senior Epic Analyst-Healthy Planet - Care Coordination

9025 CVS Shared Services Resources LLC; Rhode Island; Hybrid; USD 83,000 - 222,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings plan

Wellness programs

Job summary

CVS Health is seeking a Senior Epic Analyst to lead design, build, and optimization of Epic solutions for population health and care coordination. The role focuses on Healthy Planet and Care Everywhere workflows, collaborating with clinical leadership to translate program strategy into scalable solutions.

You will mentor junior analysts, partner with care management teams, and ensure accurate dashboards and reporting through Clarity/Caboodle and other tools.

Qualifications

• Bachelor’s degree in Health Informatics, Information Systems, Nursing, or related field.
• 4+ years of Epic experience with Healthy Planet and/or care coordination modules.
• Epic certification(s) in Healthy Planet, Care Everywhere, Ambulatory or related modules.
• Experience designing workflows for population health, care management, or value-based care programs.
• Strong understanding of transitions‑of‑care processes and cross‑continuum care delivery.

Responsibilities

• Design, build, and optimize Healthy Planet registries, care plans, care teams, and health maintenance topics.
• Configure and optimize risk stratification tools, care gap identification, and outreach workflows within Healthy Planet.
• Lead testing and validation of Healthy Planet builds to ensure accuracy of registry logic, care plan triggers, and reporting outputs.
• Design and maintain care coordination workflows supporting transitions of care, discharge planning, referral management, and care team communication.
• Partner with care management and case management teams to streamline documentation, task management, and communication tools within Epic.
• Mentor junior and mid-level analysts on Healthy Planet and care coordination build standards, testing practices, and troubleshooting techniques.

Skills

Epic experience

Population health

Care coordination

Mentoring

Stakeholder communication

Education

Bachelor's degree in Health Informatics / Information Systems

Tools

Epic certification

Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

The Senior Epic Analyst, Healthy Planet & Care Coordination leads the design, build, and optimization of Epic solutions that support population health management, care management workflows, and coordinated care delivery. This role focuses on Healthy Planet (registries, care plans, care teams, health maintenance) alongside Care Coordination/Care Everywhere workflows that support transitions of care, referral management, and cross‑continuum communication. The Senior Analyst acts as a subject matter expert, mentoring junior analysts while partnering closely with care management, population health, and clinical leadership to translate program strategy into scalable Epic solutions.

Key Responsibilities

Healthy Planet Build & Optimization

• Design, build, and maintain Healthy Planet registries, care plans, care teams, and health maintenance topics to support population health and value‑based care initiatives.
• Configure and optimize risk stratification tools, care gap identification, and outreach workflows within Healthy Planet.
• Lead testing and validation of Healthy Planet builds to ensure accuracy of registry logic, care plan triggers, and reporting outputs.

Care Coordination Workflow Design

• Design and maintain care coordination workflows supporting transitions of care, discharge planning, referral management, and care team communication.
• Optimize Care Everywhere and interoperability workflows to support timely, accurate information exchange across care settings.
• Partner with care management and case management teams to streamline documentation, task management, and communication tools within Epic.

Stakeholder Partnership & Requirements Gathering

• Serve as the primary Epic liaison for Population Health, Care Management, and ACO stakeholders, translating program goals into technical requirements.
• Facilitate workflow design sessions with clinical and operational leadership to identify pain points and optimization opportunities.
• Present build recommendations, timelines, and trade‑offs to leadership and governance committees.

Mentorship & Team Support

• Mentor junior and mid‑level analysts on Healthy Planet and care coordination build standards, testing practices, and troubleshooting techniques.
• Review and validate build work completed by other team members prior to release.
• Contribute to team documentation, standard operating procedures, and onboarding materials.

Reporting, Governance & Release Management

• Partner with reporting teams to ensure Healthy Planet and care coordination data feeds support accurate dashboards and quality/outcomes reporting (e.g., Reporting Workbench, Clarity/Caboodle, SlicerDicer).
• Participate in change control, release planning, and regression testing for Healthy Planet and care coordination builds.
• Maintain up‑to‑date documentation of workflows, build configurations, and design decisions for audit and knowledge‑continuity purposes.
• Manage and groom user stories/backlog items in agile tools (e.g., Rally) to support accurate leadership reporting and release planning.

Required Qualifications

• Bachelor’s degree in Health Informatics, Information Systems, Nursing, or related field (or equivalent experience).
• 4+ years of Epic experience, with substantial hands‑on work in Healthy Planet and/or care coordination/care management modules.
• Epic certification(s) in Healthy Planet, Care Everywhere, Ambulatory or related modules required or strongly preferred.
• Demonstrated experience designing workflows for population health, care management, or value‑based care programs.
• Strong understanding of transitions‑of‑care processes and cross‑continuum care delivery.

Preferred Qualifications

• Experience in an ACO, health system, or integrated delivery network with population health responsibilities.
• Familiarity with FHIR/HL7 interoperability standards and Care Everywhere configuration.
• Experience mentoring or informally leading junior analysts.
• Familiarity with agile delivery tools (e.g., Rally) for backlog and release management.

Key Competencies

• Deep Epic build expertise paired with strong workflow design instincts
• Ability to translate clinical/operational goals into scalable technical solutions
• Strong mentorship and knowledge‑sharing orientation
• Excellent stakeholder communication across clinical, technical, and leadership audiences
• Comfortable balancing hands‑on build work with cross‑functional project leadership

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is: $83,430.00 - $222,480.00 This pay range represents the base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short‑term incentive program in addition to the base pay range listed above.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments.

Application Deadline

We anticipate the application window for this opening will close on: 11/30/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self‑disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.