Senior Enterprise Automation & AI Engineer (Hybrid)

Credit Acceptance Corporation; United States; Hybrid; USD 105,000 - 153,000; Full time

Benefits offered by this job

401(k) match

Tuition reimbursement

Medical/dental/vision benefits

Job summary

Credit Acceptance seeks a Senior Workforce Solutions Engineer to own the delivery and operation of workforce applications such as ADP, Jira, and Confluence, including enterprise integrations and AI-enabled workflows.

You will partner with business users to streamline processes through configuration, scripting, APIs, and automation while ensuring security and cost efficiency. Collaboration with Digital Workplace and AI teams is essential for portfolio advancement.

Qualifications

• Bachelor's degree or equivalent work experience.
• 6+ years of enterprise app administration and engineering.
• Hands-on Atlassian administration and automation (Jira/Confluence).
• Scripting and integrations using Python/PL-SQL/JavaScript/REST APIs.
• Experience with generative AI and agent tools in workflows.
• Security-conscious development for HR/payroll data (SOC 2 familiarity).
• SDLC and ADLC experience with Agile/SCRUM and DevOps.

Responsibilities

• Identify friction points and automate processes using platform-native capabilities.
• Configure platform workflows, write scripts, expose APIs, and automate recurring tasks.
• Develop AI-powered self-service experiences with deterministic automation.
• Create reusable actions and templates; integrate portfolio apps with enterprise systems.
• Ensure secure data exchange with permissions-aware access controls.
• Monitor production reliability, runbooks, and on-call rotations.
• Guide adoption and measure productivity outcomes across teams.

Skills

Problem Solving

Learning Agility

Business Partnership

Communication

Influence and Leadership

Emerging Technology

Education

Bachelor's degree in Computer Science, Information Systems, or related field

Tools

Jira

Confluence

ADP payroll

Job description

Credit Acceptance seeks a Senior Workforce Solutions Engineer to own the delivery and operation of workforce applications such as ADP, Jira, and Confluence, including enterprise integrations and AI-enabled workflows.

You will partner with business users to streamline processes through configuration, scripting, APIs, and automation while ensuring security and cost efficiency. Collaboration with Digital Workplace and AI teams is essential for portfolio advancement.