Senior Engineering Manager, Customer Runtimes

pantheon; United States; Remote; USD 196,000 - 245,000; Full time

Benefits offered by this job

Equity

Flexible time off

Medical insurance

Parental leave

In-office SF & Chicago

Wellness allowance

LinkedIn Learning

Team events

Job summary

Pantheon in the United States seeks a Senior/Staff engineering leader to guide a sizable global team responsible for scalable infrastructure powering customer websites built on popular CMS and JS frameworks. The role drives a multi-year transformation to expand capabilities, adopt open source tech, and reduce toil across the largest infrastructure footprint.

You will oversee architecture reviews, coach engineers, align priorities with company strategy, and partner with customers and communities

Qualifications

• 12+ years of software development experience with senior/Staff depth.
• 3+ years managing large global engineering teams with mentorship.
• Proven track record in performance management and building high-performance culture.
• Experience delivering multiple concurrent projects with customers/external communities.

Responsibilities

• Guide a large engineering team through organizational change while maintaining morale and coaching culture.
• Drive execution across critical projects with shifting priorities and balance on-call workload.
• Align team priorities with broader strategy and advocate for beneficial changes.
• Lead architecture reviews and code reviews, upholding a high technical bar.

Skills

Distributed systems

Leadership

Cloud architectures

Mentoring Staff

Tools

Terraform

Python

Golang

Job description

Role overview

This role leads a sizable engineering team responsible for the scaled infrastructure services that power customer websites built on popular content management and JavaScript frameworks. The position centers on a multi-year transformation of core infrastructure to expand capabilities, adopt best‑of‑breed open source technologies, and significantly reduce operational toil across the organization's largest infrastructure footprint.

Responsibilities

• Guide a large engineering team through organizational change and ambiguity while maintaining morale, productivity, and a coaching‑oriented culture
• Drive execution across multiple critical projects with shifting priorities, balancing delivery quality against oncall and operational load
• Align team priorities with broader organizational strategy, advocating for changes that benefit the team and the wider engineering org
• Lead architecture reviews, contribute to critical code review, and uphold a high technical bar through hands‑on guidance
• Set team goals in partnership with cross‑functional stakeholders (roughly 10-20 individuals) and translate high‑level objectives into actionable plans
• Communicate complex technical concepts clearly in both verbal and written form

Requirements

• 12+ years of software development experience, with prior Staff or Principal-level depth demonstrating deep technical expertise
• 3+ years managing large global engineering teams, including mentoring Staff engineers and balancing multiple subteams
• Demonstrated track record of performance management, structured growth programs, and building a high‑performance engineering culture
• Experience delivering multiple concurrent projects in close partnership with customers and external communities
• Proven leadership of cloud and infrastructure modernization initiatives spanning large, critical fleets
• Deep knowledge of distributed systems and scalable cloud architectures, including orchestration platforms, serverless application services, relational databases, and application caches
• Production experience automating large Linux‑based fleets using Terraform or comparable Infrastructure‑as‑Code tooling
• Working knowledge of Python, Golang, or similar modern languages, plus fluency with AI coding assistants

Nice to have

• Strong practitioner of Agile, Scrum, or comparable structured development methodologies
• Solid grasp of computer science fundamentals such as data structures and algorithms

Benefits and work setup

• Competitive base compensation plus equity
• Flexible time off, sick days, and 13 paid holidays per year
• Comprehensive medical, dental, and vision insurance
• Paid parental leave, with additional fertility, adoption, and family planning benefits
• In‑office workspace available in San Francisco and Chicago
• Monthly wellness and reading allowance, plus LinkedIn Learning access for continued development
• Team‑based and company‑wide events focused on learning, inspiration, and connection
• US base salary range of $195,840 to $244,800 depending on role, level, and location
• Visa sponsorship is not available for this role