Senior Engineering Manager, Claims

Collective Health; San Francisco (CA); On-site; USD 190,000 - 230,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Stock options

Job summary

Collective Health, based in San Francisco, CA, seeks an Engineering Manager to own the Claims processing system, drive AI-enabled development, and guide cloud-native backend services using Java/Spring Cloud, Kafka, AWS, Kubernetes, and PostgreSQL.

You will collaborate with Business, Product, Operations, and Production Support to optimize SLAs, roadmap execution, and scalable architecture for a data-intensive platform.

Qualifications

• Master's or Bachelor's degree in CS/Engineering or related field.
• At least 12 years of software engineering experience, with ≥3 years leading engineering teams.
• Healthcare domain experience in Payer/Provider preferred.
• Strong Agile delivery experience and data-intensive systems.
• Working knowledge of AI coding and Agentic processes.

Responsibilities

• Lead the core Claims processing system development, testing, and maintenance cycles.
• Collaborate with Business, Product, Operations, and Production Support to improve SLAs and automate processes.
• Define and manage the technical claims roadmap with Product teams.
• Drive AI-native, Agentic solutions and architecture decisions using LangChain or similar tools.

Skills

Engineering Management

Cross-Functional Communication

Agile Delivery

AI & Agentic Proficiency

Education

Masters' or Bachelor's degree in Computer Science/Engineering or related field

Tools

Kafka

AWS

Kubernetes

PostgreSQL

BRMS

Job description

At Collective Health, we’re transforming how employers and their people engage with their health benefits by seamlessly integrating cutting-edge technology, compassionate service, and world-class user experience design.

What you'll do:

• Engineering Management: Manage the core Claims processing system, taking full ownership of all development, testing, and maintenance cycles that go into the product development lifecycle.
• Stakeholder Collaboration: Work closely with cross-functional stakeholders—including Business, Product, Operations, and Production Support—to continuously enhance the Claims platform and automate efficient processes to improve SLAs.
• Roadmap Execution: Partner with Product teams to define, prioritize, and manage the technical claims roadmap, ensuring our architecture meets current and future business needs.
• Drive AI & Agentic Development: Lead the team's adoption of AI-powered developer tools (e.g., GitHub Copilot, Cursor, WindSurf) and drive architectural decisions for building AI-native, Agentic solutions (utilizing tools like LangChain or Google ADK).
• Technical and People Leadership: Guide the team in building scalable, cloud-native backend services and integrations using our tech stack (Java/Spring Cloud, Kafka, AWS, Kubernetes, PostgreSQL) and Business Rules Management Systems (BRMS).

To be successful in this role, you'll need:

• Masters’ or Bachelor's degree in Computer Science Engineering, or a related field.
• Experience: Minimum of 12 years of software engineering experience, with at least 3 years of experience directly managing engineering teams.
• Healthcare Domain: Proven experience working in the Healthcare Payer or Provider domain; familiarity with claims adjudication, partner integrations, and healthcare payments is highly preferred.
• Agile Delivery: Well-versed with the Agile development lifecycle, with a strong track record of building, launching, and maintaining complex, data-intensive systems.
• AI & Agentic Proficiency: Working knowledge of AI coding and Agentic processes. You should have a foundational understanding of Large Language Models (LLMs) and how to leverage them for advanced developer operations and product features.
• Cross-Functional Communication: Excellent communication skills with the ability to bridge technical architecture discussions with business needs across all levels and teams.

Pay Transparency Statement

This is a hybrid position based out of one of our offices: San Francisco, CA, Plano, TX, or Lehi, UT. Hybrid employees are expected to be in the office two days per week.

The actual pay rate offered within the range will depend on factors including geographic location, qualifications, experience, and internal equity. In addition to the salary, you will be eligible for 330,000 stock options and benefits like health insurance, 401(k), and paid time off.

Learn more about our benefits at https://jobs.collectivehealth.com/benefits/.

San Francisco, CA Pay Range: $200,000 — $250,000 USD

Lehi, UT Pay Range: $160,000 — $200,000 USD

Plano, TX Pay Range: $176,000 — $220,000 USD

Why Join Us?

• Mission-driven culture that values innovation, collaboration, and a commitment to excellence in healthcare.
• Impactful projects that shape the future of our organization.
• Opportunities for professional development through internal mobility opportunities, mentorship programs, and courses tailored to your interests.
• Flexible work arrangements and a supportive work-life balance.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Collective Health is committed to providing support to candidates who require reasonable accommodation during the interview process. If you need assistance, contact [e-mail].

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For more information about why we need your data and how we use it, please see our privacy policy: https://collectivehealth.com/privacy-policy/.