Senior Engineering Manager, Central Europe

Panopto; Central (LA); Hybrid; USD 180,000 - 240,000; Full time

Benefits offered by this job

Remote-first company

Job summary

Panopto is seeking a Senior Engineering Manager to lead technical strategy and organizational growth for our global video platform. You will guide senior, staff, and principal engineers, align roadmaps with business goals, and embed AI-first automation across engineering workflows.

You will drive reliability, low latency, and scalability while collaborating with Product, Design, and Infrastructure to elevate engineering standards and delivery velocity.

Qualifications

• Bachelor’s degree in Computer Science or equivalent experience, 8+ years engineering experience.
• 8+ years in professional engineering on distributed systems with 4+ years in people leadership.

Responsibilities

• Define and execute technical roadmaps for distributed, high-performance systems.
• Lead senior, staff, and principal engineers across multiple teams.
• Drive AI-first automation, telemetry, and modern development workflows.

Skills

People leadership

Technical strategy

AI-first engineering

Distributed systems

Cloud architecture

Programming (JavaScript, Python, C#,/"

Code review & telemetry

Education

Bachelor’s degree in Computer Science

Tools

Claude Code

Job description

Company Overview:

At Panopto, we are the most customer-centric learning technology company in the world. As the leader in visual and audio-based learning, we empower organizations to share knowledge effortlessly in a capture and post-capture world. We don’t just build software; we obsess over our users’ goals to deliver solutions that truly matter. Our mission is simple: to attract the brightest talent, people like you, to Elevate the Craft and do the most impactful work of your career.

To enhance our team, we are seeking an experienced Senior Engineering Manager who brings strong people leadership, technical vision, and an AI-first operational strategy to our EMEA engineering organization.

Position Summary:

In this role, you will lead the technical strategy, organizational growth, and delivery execution for our engineering domain.

As a Senior Engineering Manager, you drive technical strategy, organizational capability, and operational execution for video creation, upload, broadcast, processing, editing, and viewing systems that power video knowledge management for global universities and businesses. You will lead senior, staff, and principal engineers, aligning technical roadmaps with executive business objectives to build and scale distributed, high-performance systems supporting high reliability, system performance, and low latency. You will bridge high-velocity product delivery with robust engineering standards, ensuring our platforms are reliable, maintainable, and built on clarity over complexity.

Driving an AI-first operational strategy, you will embed modern automation alongside agentic development environments (such as Claude Code) into engineering workflows, automated testing, and telemetry to eliminate repetitive tasks, accelerate delivery speed, increase pull request review speed without lowering code quality, and optimize engineering efficiency across complex software architectures.

You’ll also have opportunities to contribute to other initiatives that directly advance our core values and support you in elevating your craft.

How You’ll Contribute:

In this role, you will have the opportunity to…

• People Leadership & Organizational Design: Lead, develop, and mentor an engineering organization composed of senior, staff, and principal individual contributors. Build scalable team structures, establish clear career pathways, and drive workforce planning to increase engineering capacity.

• Technical Strategy & Roadmap Execution: Establish and execute technical roadmaps for distributed, high-performance systems. Drive architectural decisions that guarantee reliability, low latency, and system scalability.

• AI-First Operational Integration: Embed modern AI tools and automation into the engineering lifecycle. Use an AI-first approach to software development (e.g., AI-DLC) to accelerate team velocity and improve service resiliency.

• Cross-Functional Alignment & Stakeholder Management: Coordinate delivery and technical trade-offs with executive stakeholders, product leadership, and cross-functional teams. Translate complex technical concepts into clear business risks and opportunities.

What Success Looks Like

• Within 3 Months: Complete onboarding across our codebases, build direct relationships with your team, evaluate current engineering workflows, and establish baseline AI-assisted tooling adoption.

• Within 6 Months: Optimize pipeline delivery velocity, standardize system observability metrics, and drive quarterly roadmap execution for key features.

• Within 1 Year: Establish a high-performing EMEA engineering unit, reduce platform incident resolution times through AI-driven telemetry, and deliver scalable infrastructure supporting core user growth targets.

• Your Legacy: Build a resilient, modern engineering organization and platform architecture that powers global video learning seamlessly for millions of daily users.

Values in Action

• Customer First, Always: You proactively surface friction points in the customer experience before they are escalated — and propose solutions, not just reports.

• Thrive Together: You share work-in-progress for early feedback, knowing that challenge improves the outcome. You separate critiques of ideas from critiques of people.

• Elevate the Craft: You hold the bar high on your own work and invest in developing those around you. You treat every project as an opportunity to learn something new.

• Act with Ownership: You define success by outcomes, not activity. You flag problems early and bring a proposed path forward, not just the problem.

• Clarity Over Complexity: You default to the simpler solution. Your written communication — internal or external — is direct, specific, and free of filler.

How We Thrive

You’ll work alongside a high-caliber group of engineers with deep domain expertise across cloud architecture, distributed systems, media processing, and DevOps. Your direct team is composed of seasoned senior, staff, and principal engineers who drive critical platform architecture, while you collaborate cross-functionally with Product, Design, and Infrastructure leaders to scale our global video platform.

The Foundation for Success

• Bachelor’s degree in Computer Science or equivalent industry experience combined with 8+ years of professional engineering experience on complex distributed systems, including 4+ years of direct people management experience leading senior, staff, or principal engineers.

• Proficiency with software development in languages such as Javascript, Python, C#, or Java, alongside architecture expertise in distributed, high-availability production environments.

• Applied experience leveraging modern AI-first engineering practices and agentic development environments (e.g., Claude Code) to increase team velocity.

Our people and culture

Panopto’s mission is to be the leader in visual and audio-based learning in a capture and post-capture world. Our user base is as diverse as the world’s universities and businesses. Panopto’s commitment to fostering a fair, equitable, and inclusive culture empowers each member of our team to express their authentic selves, contribute their distinct perspectives and make a meaningful impact both individually and collectively. This inclusive environment not only encourages creativity and the free exchange of ideas but also harnesses the power of varied viewpoints. As a result, we are better equipped to tackle our most intricate challenges, leveraging the wealth of different experiences and backgrounds within our team. This collaborative spirit empowers us to challenge ideas (not people) recognizing that our shared success relies on collective wisdom. It drives us to continuously improve and innovate, ultimately elevating the quality of our products and services. It’s what sets Panopto apart as a unique and rewarding place to work.

Our purpose

We believe that video can have a transformative effect on learning. So we built a video knowledge management platform that helps businesses and universities improve the way that they train, teach, and share knowledge. Since 2007, we have been a pioneer in video capture software, video management, and inside-video-search technology. Panopto has been adopted by more than 1,600 companies and universities worldwide with over 11 million end users. Today, Panopto’s knowledge management platform is the largest repository of expert learning videos in the world. A proud remote-first company, Panopto is headquartered in Pittsburgh, with offices in London, Hong Kong, Singapore, and Sydney, and has received industry recognition for its innovation, rapid growth, and company culture.

Panopto is an Equal Opportunity Employer.

We value and encourage diversity and solicit applications from all qualified individuals which will receive consideration for employment without regard to race, color, religion, sex, marital status, sexual orientation, gender identity or expression, national origin, age, disability or protected veteran status, or any other legally protected criteria, in accordance with applicable law. Panopto is committed to providing reasonable accommodation to applicants with disabilities. If you require accommodation for interviewing or otherwise participating in the employee selection process, please provide more detail on how we can further support you by reaching out to the Employee Experience department.

Remote, US:

Candidates looking for flexible or remote-friendly positions are encouraged to apply. Panopto is proud to be a remote-first company. Employees in this position are eligible to work remotely.

Remote, International:

Candidates looking for flexible or remote-friendly positions are encouraged to apply. Panopto is proud to be a remote-first company. Employees in this position are eligible to work remotely. Still, they may make regular trips to the local international office from time to time, where applicable.

Job Applicant Privacy Notice (compliant with GDPR)

As part of any recruitment process, Panopto collects and processes personal data relating to job applicants. The organization is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.

What information do we collect?

Panopto collects a range of information about you. This includes:

• your name, address and contact details, including email address and telephone number;
• details of your qualifications, skills, experience and employment history;
• information about your current level of remuneration, including benefit entitlements;
• whether or not you have a disability for which the organization needs to make reasonable adjustments during the recruitment process; and
• information about your entitlement to work in the UK.

Panopto may collect this information in a variety of ways. For example, data might be contained in application forms, CVs or resumes, obtained from your passport or other identity documents, or collected through interviews or other forms of assessment. We may also collect personal data about you from third parties, such as references supplied by former employers. We will seek information from third parties only once a job offer to you has been made and will inform you that we are doing so. Data will be stored in a range of different places, including on your application record, in HR management systems and on other IT systems (including email).

Why does Panopto process personal data?

We need to process data to take steps at your request prior to entering into a contract with you. We may also need to process your data to enter into a contract with you. In some cases, we need to process data to ensure we are complying with its legal obligations. For example, it is mandatory to check a successful applicant's eligibility to work in the UK before employment starts.

Panopto has a legitimate interest in processing personal data during the recruitment process and for keeping records of the process. Processing data from job applicants allows us to manage the recruitment process, assess and confirm a candidate's suitability for employment and decide to whom to offer a job. We may also need to process data from job applicants to respond to and defend against legal claims. Panopto may process special categories of data, such as information about ethnic origin, sexual orientation or religion or belief, to monitor recruitment statistics. We may also collect information about whether or not applicants are disabled to make reasonable adjustments for candidates who have a disability. We process such information to carry out its obligations and exercise specific rights in relation to employment.

If your application is unsuccessful, Panopto may keep your personal data on file in case there are future employment opportunities for which you may be suited. We will ask for your consent before it keeps your data for this purpose and you are free to withdraw your consent at any time.

Your rights

As a data subject, you have a number of rights. You can:

• access and obtain a copy of your data on request;
• require the organization to change incorrect or incomplete data;
• require the organization to delete or stop processing your data, for example where the data is no longer necessary for the purposes of processing;
• object to the processing of your data where Panopto is relying on its legitimate interests as the legal ground for processing.

If you would like to exercise any of these rights, please contact [e-mail]. If you believe that the organization has not complied with your data protection rights, you can complain to the Information Commissioner.

What if you do not provide personal data?

You are under no statutory or contractual obligation to provide data to Panopto during the recruitment process. However, if you do not provide the information, we may not be able to process your application properly or at all.

Use of Artificial Intelligence (AI)

Panopto AI Use Policy:

Panopto’s AI Use Policy is committed to a hiring process that is thoughtful, fair, and centered on human connection. As artificial intelligence (AI) becomes more prevalent in the workplace, we believe that it is important to describe our use of AI in the hiring process, as well as outline to candidates what use of AI is and is not allowed. While AI can be a valuable tool, it cannot replace genuine human interaction or an individual’s unique perspective, experience, and voice.

Company Use of AI:

Panopto may utilize tools to enhance the efficiency, objectivity, and quality of our recruitment and evaluation process. These tools assist our team throughout the hiring lifecycle by focusing on four key areas:

• Content Creation: Providing a starting point for crafting job descriptions and assisting in building tailored interview questions.
• Resume Parsing: Analyzing candidate skillsets and resume alignment to efficiently identify qualified candidates.
• Interview & Assessment Insights: Providing interview transcription, summarization, and identifying key insights from candidate assessments in relation to specific role requirements.
• Data Organization: Organizing and storing information gathered during assessments to help our team make informed, data-driven decisions.

Ultimately, these tools are used to support—not replace—our team in assessing skills, generating insights, and identifying the best talent for Panopto.

To ensure fairness and transparency:

Human-Centric Decisions: Please be assured that AI tools are used to support our team, and all final hiring decisions are made by human reviewers. Panopto hiring teams will thoroughly review your application and assessment results. AI is not used to make final decisions regarding your candidacy.

Bias Mitigation: We are committed to algorithmic fairness. Our AI-assisted tools undergo regular independent audits to detect and mitigate bias, with the goal of keeping our processes equitable and inclusive. Our methodology aligns with global best practices and regional digital ethics standards to provide every candidate with a fair and merit-based evaluation.

Your Rights & Accommodations: We provide inclusive access for all applicants. If you require a reasonable adjustment due to a disability, or if you prefer a non-automated review of your application, please contact Panopto Talent Attraction. We respect your right to request human intervention; please note that opting for a manual review may impact the standard processing timeline.

Data Privacy and Security:

Your personal data and recordings are processed securely in compliance with global privacy and employment regulations (including EEOC, GDPR, and other local or regional privacy laws, as applicable).

To facilitate our recruitment and evaluation process, limited candidate data may be shared securely with trusted third-party vendors and service providers acting on our behalf. We retain candidate data only as long as necessary to fulfill the recruitment purpose or as required by applicable statutory retention periods. Once this purpose is met, or the retention period expires, your data is securely deleted or anonymized in accordance with our data governance policy.

Panopto is dedicated to a fair and equitable hiring process for all candidates.

Use of AI:

Statement of Transparency:

At Panopto, we embrace the transformative power of AI to enhance productivity and learning. We believe in providing a level playing field where candidates can use modern tools to put their best foot forward, provided those tools support, rather than replace, their authentic voice and expertise. While we encourage the use of AI as a tool for growth and preparation, we require transparency and authenticity to ensure a fair evaluation for all.

Acceptable Use:

• AI-Assisted Preparation: You are encouraged to use Generative AI (e.g., ChatGPT, Gemini) as a mock interviewer or coach to refine your speaking points.
• Research & Knowledge Gathering: Using AI to synthesize industry trends or company background is permitted and viewed as proactive preparation.
• Career Guidance Tools: Simulation tools that help you practice the STAR method or identify skill gaps are acceptable.

Prohibited Use:

• Live Interview Assistance: The use of real-time AI "teleprompters," live answer-generators, or deepfake audio/video during Panopto recordings or live sessions is strictly prohibited.
• Plagiarized Work Samples: Any take-home assignments or portfolios must be your original work. While AI can assist in formatting or brainstorming, the core logic and execution must be yours.

Panopto has a zero-tolerance policy toward the misrepresentation of job-related skills. Consequences of using prohibited tools may result in my immediate disqualification from the hiring process, the withdrawal of any pending offer, or termination of employment if discovered after hire.

Verification of Experience:

To ensure the integrity of our hiring process and validate the skills demonstrated during your Panopto submission, Panopto may require the following "Proof of Experience":

• Work Samples & Portfolios: Candidates may be asked to provide original work samples (e.g., code repositories, design portfolios, case studies) that pre-date the current application.
• Digital Footprint & Professional Links: We may request links to professional profiles (e.g., LinkedIn, GitHub, Behance) to verify career trajectory and industry contributions.

Disclosures:

• Live Validation: Any technical skill demonstrated in an asynchronous Panopto recording is subject to a live, "Human-in-the-Loop" technical assessment or deep-dive discussion.
• Fraud Detection: Please be aware that we utilize metadata analysis and fraud detection tools to ensure the authenticity of all video submissions.

By submitting your application and participating in the recruitment process, you acknowledge and consent to Panopto's use of AI, as well as the acceptable and prohibited uses of AI as a candidate, as described above.

Panopto is dedicated to a fair and equitable hiring process for all candidates.