Senior Engineer, Site Reliability Engineer

LSEG; St. Louis (MO); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Healthcare

Retirement planning

Paid volunteering days

Wellbeing initiatives

Job summary

A leading global financial markets infrastructure provider is looking for a Senior Engineer, Site Reliability Engineer to enhance their Real Time application space. This pivotal role involves ensuring a stable production environment, leading incident recovery, and collaborating closely with development teams. Ideal candidates will have extensive UNIX experience, cloud application support skills, and a minimum of 8 years in the industry.

Qualifications

• 8+ years of work experience in the industry.
• Customer support experience is a plus.

Responsibilities

• Lead incident recovery efforts and troubleshooting activities.
• Ensure production environment stability by managing deployment risks.
• Automate operational processes and eliminate unnecessary alerts.
• Collaborate with development teams on production environment improvements.

Skills

UNIX administration

Shell scripting

Cloud-native applications (AWS/Azure)

Networking concepts (TCP/IP, HTTP, DNS)

Kubernetes

Docker

Git

Troubleshooting large distributed systems

Education

Bachelor's degree in Computer Science or related field

Tools

DataDog

BigPanda

Job description

Senior Engineer, Site Reliability Engineer

Join to apply for the Senior Engineer, Site Reliability Engineer role at LSEG

We are hiring Site Reliability Engineers (SREs) to expand our team supporting LSEG’s Real Time application space. This space provides thousands of clients with access to trading and market data globally. Our team efficiently mitigates operational risk, enabling fast product innovation and enhancing customer experience.

Responsibilities

• Lead Incident Recovery: Direct the recovery of incidents, analyze facts quickly, perform troubleshooting activities, and coordinate actions through incident recovery meetings.
• Incident Reporting and Customer Advocacy: Write detailed incident reports, advocate for customers in post-incident reviews, and review and approve customer statements.
• Production Environment Stability: Ensure a stable production environment by safely delivering changes and thoroughly assessing deployment risks.
• Operational Process Improvement: Automate operational processes to reduce manual work. Ensure all alerts are actionable and collaborate with development teams to eliminate unnecessary alerts.
• Subject Matter Expertise: Develop expertise in application dataflows and networking topologies and maintain comprehensive troubleshooting knowledge bases.
• Collaboration with Development Teams: Collaborate closely with development teams to prioritize iterative improvements to production environments in the product backlog.
• Project Intake and Delivery: Serve as the SRE point of contact for new projects. Collaborate with project delivery teams to produce high-quality project artifacts, ensure application designs meet supportability standards, conduct operational acceptance testing, and lead Game Day activities.

Technical qualifications

• Extensive experience in UNIX administration and scripting, including shell scripting and automation.
• Practical experience supporting cloud-native applications, with a preference for AWS or Azure.
• Advanced understanding of networking concepts such as TCP/IP, HTTP, and DNS resolution, with experience in real-time or low-latency environments a plus.
• Experience in configuring and using Kubernetes, Docker, and container-based development and applications.
• Proven experience in troubleshooting large distributed systems; experience with market data systems is a plus.
• Expertise in working with and maintaining observability tooling (DataDog and BigPanda experience is highly desirable).
• Strong grasp of version control systems, particularly Git.
• A bachelor’s degree in computer science or a related technical field involving software/systems engineering, or equivalent practical experience.
• A minimum of 8 years of work experience in the industry, with customer support experience being a plus.

Does this sound like a challenge you are interested in taking on? Join us!

About LSEG

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies, and enabling customers to create sustainable growth.

Our values are Integrity, Partnership, Excellence and Change, which underpin our purpose and guide our daily actions.

We are an equal opportunities employer and do not discriminate on race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. We can accommodate religious practices and mental health or physical disability needs as required by law. Please review our privacy notice for information about personal data handling.

We offer a range of benefits and support, including healthcare, retirement planning, paid volunteering days, and wellbeing initiatives.