Senior Engineer - Public Sector

Lumen; Englewood (CO); On-site; USD 87,000 - 116,000; Full time

Benefits offered by this job

Health benefits

Life benefits

Voluntary lifestyle benefits

Job summary

Lumen is seeking a skilled engineer to perform diverse tasks in installation, maintenance, testing, and documentation of telecom equipment across ISP/OSP networks. The role emphasizes high accountability, field work, and hands-on problem solving.

Travel is substantial, with 45% or more of duties in the field; candidates should be capable of lifting up to 50 pounds and communicating effectively with teams. Bachelor’s degree in engineering is required.

Qualifications

• Minimum five (5) years hands-on experience installing, maintaining, testing, documenting, and troubleshooting telecommunications equipment and systems (ISP/OSP).
• Familiarity with Hydrogen Fuel Cell Technology/Infrastructure is highly desired.
• Excellent telecommunications troubleshooting and communication skills.
• Ability to work independently and in a multi-disciplined team environment.
• Experience with DC/AC power and related infrastructure is preferred.

Responsibilities

• Install, maintain, test, document, and troubleshoot telecom equipment and systems (ISP/OSP).
• Interpret and critique MOPs, EDPs, and As-Builts for QA/QC.
• Learn and adapt to changing technologies due to network upgrades.
• Work on-site, provide on-the-spot solutions, and document actions.
• Follow SOPs, guidelines, and standards; engage with Hydrogen fuel cell tech.

Skills

Telecom field install

Troubleshooting

Independent work

Documentation

Power/DC systems

Education

Bachelor's degree in engineering

Tools

Power meters

Multimeters

Fiber splicing

Fiber testing

Fiber cleaning

ISP installation

Site surveys

MS Office

PowerPoint

Visio

Job description

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high-performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.

This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today.

The Role

The candidate will perform a wide variety of Engineering tasks, to include: installation, maintenance, product assembly, testing, training, documentation, measures of performance, accountability related to Product Quality Assurance and Operation, Quality Control of the Program Network Infrastructure, and associated Hydrogen Fuel Cell Engine/Hydrogen Fuel Storage Infrastructure. Also, the development, implementation, and maintenance of new products. These tasks are to ensure each facet of performance meets the customers’ requirements. Travel will be a major component of this position, 45 percent or more, as will the receipt of associated training enabling the candidate to retain and execute specialized tasks.

The Main Responsibilities

• Have a minimum of five (5) years of hands on experience installing, maintaining, testing, documenting, and troubleshooting telecommunications equipment and systems, both Inside Plant (ISP), and Outside Plant (OSP).

• Have the ability to interpret, redline, and critique Methods of Procedure (MOP’s), Engineering Design Packages (EDP’s), and associated As-Builts for the purpose of Quality Assurance (QA) and Quality Control (QC), and Maintenace on a by site and at a network level.

• Must be able to learn new technologies which continually change due to network additions or upgrades to meet the customers’ requirements.

• Must be able to work independently in the field and address/engineer on the spot solutions, and/or provide recommendations concerning installations, alarming, wiring, DC power, measures of performance, troubleshooting, and accurately document actions/observations on site.

• Must be able to follow established SOP’s, Procedures, Guidelines, Policies, Processes, and Standards.

• Will be involved working with Hydrogen Fuel Cell Technology, and associated equipment, fuel infrastructure, compressed air infrastructure, software/firmware, documentation, testing, installation, and maintenance of said equipment.

• Must be able to perform strenuous physical activities to include, but not limited to: moving/lifting objects/material weighing at a minimum of fifty (50) pounds.

• Must be able to work well with others to achieve a common goal, foster a cooperative climate with co-workers, and poses good communication and social skills.

• Must have work experience and knowledge with related Telecommunications tools, test sets/kits, and materials to include, but not limited to: power meters, multi-meters, fiber splicing, fiber optic testing, fiber optic cleaning, ISP installation, maintaining of equipment, troubleshooting, and others.

• Must have prior computer work experience with, but not limited to: Microsoft Office, PowerPoint, Visio, and be able to write procedures, produce MOP’s, update EDP’s, update As-Builts, perform Site Surveys, and provide end of day site visit forms.

What We Look For in a Candidate

• A Minimum of Five (5) years Hands-On Experience in Telecommunications Field Installation, Test and Turn Up (TTU), and Maintenance of said systems.

• Familiarity and/or Hands-On experience with Hydrogen, and Hydrogen Fuel Cell Technology/Infrastructure is highly desired.

• Exceptional Telecommunications Troubleshooting Skills required.

• Exceptional Communications Skills required.

• Able to work independently and in a multi-disciplined team environment required.

• DC or AC Power experience desired.

• BICSI Certification in ISP/OSP a plus.

• Technical Writing and Documentation Skills desired.

Education

• Bachelor’s Degree in Engineering, like discipline, or equivalent experience.

Security Requirements

• US Citizenship Required

• Active TS/SCI Required

• Must maintain eligibility for access to classified information.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges:

$82,969 - $110,625 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.

$87,117 - $116,156 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.

$91,266 - $121,688 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

• Benefits (https://jobs.lumen.com/global/en/benefits-statement)
• Bonus Structure

Life at Lumen

Life at Lumen is human and connected, even in a fast moving, AI‑focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes.

Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.

To learn more about Life at Lumen and how we live the Lumen 8, please visit:

https://jobs.lumen.com/global/en/life-at-lumen

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case‑by‑case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Privacy Notice

Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.

To review Lumen’s Global Employment Applicant and Talent Community Privacy Notice, please visit: