Senior Engineer II-Quality

Microchip Technology Inc; Chandler (AZ); On-site; USD 85,000 - 105,000; Full time

Job summary

Microchip Technology Inc in Chandler, Arizona seeks a skilled individual to support customer needs focusing on quality assurance and customer satisfaction. This role involves organizing and presenting technical reports, tracking failure analysis requests, and engaging in business quality reviews.

The ideal candidate holds a 4-year degree in Electrical Engineering or equivalent and possesses a minimum of 5 years of industry experience. Strong communication skills and the ability to work with diverse teams are essential. This position may include occasional travel.

Qualifications

• Minimum 5 years industry experience.
• Proficient in technical reporting and customer support.
• Experience in semiconductor processes is a plus.

Responsibilities

• Support customers with focus on quality assurance.
• Communicate status updates to field engineers.
• Participate in quality reviews and customer meetings.

Skills

Interpersonal skills

Technical expertise

Organizational skills

Presentation skills

Cultural sensitivity

Flexibility and adaptability

Education

4-year degree in Electrical Engineering

Job description

Job Description

• Support customers both reactively and proactively in all business areas with a focus on quality assurance and customer satisfaction.
• Ability to organize, write and present technical reports (8Ds, presentations) to technical and non‑technical audiences.
• Failure Analysis request tracking, status updates communicated to field engineers or customers.
• Responsibility with specific focus on Key Accounts.
• Support customer requirements and address them internally. This may include, but not be limited to, environmental, reliability, quality or product items.
• Participate & initiate benchmarking programs to determine best in class.
• Participate in business/quality reviews and customer meetings as required.

Requirements / Qualifications

Education: 4‑year degree in Electrical Engineering or equivalent.

Experience: Minimum 5 years industry/position experience.

• Strong interpersonal skills – good communicator/presenter.
• Interact with sensitivity and awareness to globally and culturally diverse personnel.
• Flexible and adaptable – willing to travel as required.
• Technical expertise: application or system level experience.
• Well organized and structured in their approach.

Preferred Skills

• Previous semiconductor market experience is preferred.
• Knowledge of the semiconductor process: wafer fab and/or assembly and/or test, FA lab.
• Statistical knowledge (capability analysis, distributions, data manipulation).
• Knowledge of quality problem solving: 8D approach and similar.
• Familiarity with automotive and aerospace industries and standards (AS9100, IATF‑16949, 8D, PPAP).

Travel Time: 0% – 25%.

Physical Attributes: Hearing, Seeing, Talking, Works Alone, Works Around Others.

Physical Requirements: 100% inside, normal business hours.

Equal Employment Opportunity Statement

Microchip Technology Inc. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Know Your Rights: Workplace Discrimination is Illegal Poster.

Recruitment Agency Notice

Microchip Technology Inc. does not accept unsolicited agency resumes. Please do not forward resumes to our recruiting team or other Microchip employees. Microchip is not responsible for any fees related to unsolicited resumes.