Senior Engineer, Collab Platforms

Nscale; Houston (TX); On-site; USD 150,000 - 240,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Flexible PTO

Parental Leave

Retirement Plan

Job summary

Nscale, the GPU cloud for AI, is hiring an Engineer, Collab Technology to keep our collaboration tools running smoothly. You’ll handle provisioning/deprovisioning, provide AV support, and coordinate with our MSP while building Atlassian administration skills for Jira and Confluence.

You’ll contribute to training materials, help colleagues adopt tools, and use AI to improve efficiency. A competitive compensation package is offered with bonus and equity potential.

Qualifications

• 3–5 years in workplace technology, IT support, or collaboration engineering.
• Working proficiency with at least one major collaboration suite: Google Workspace, Microsoft 365, or Slack.
• Basic working knowledge of Atlassian tools, including Jira and Confluence.
• Some scripting or automation exposure; build-and-maintain role.
• Comfortable using AI tools day to day to work faster.

Responsibilities

• Administer collaboration tools day to day (Slack, Teams, Zoom, etc.).
• Execute provisioning/deprovisioning workflows and escalate gaps.
• Provide front-line AV support and coordinate with MSP.
• Create documentation and training to drive tool adoption.
• Gain admin experience in Jira/Confluence and support Team Lead.

Skills

Collaboration tools

Atlassian Jira/Confluence

Scripting/Automation

AI tools familiarity

IT support experience

Tools

Slack

Teams

Zoom

Google Workspace

Microsoft 365

Jira

Confluence

Job description

About Nscale

Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility.

About Nscale

Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you’ll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you’ll be contributing to building the technology that powers the future.

About The Role

We're hiring an Engineer, Collab Technology to keep Nscale's collaboration tools, including Slack, Teams, Zoom, AV, and the Atlassian suite, running smoothly day to day.

Reporting to the Team Lead, Workplace Technology, you'll execute provisioning and deprovisioning workflows, provide on-the-ground AV support, and coordinate with the outsourced workplace technology managed service provider (MSP).

You’ll help colleagues adopt collaboration tools through documentation and training, while building your Atlassian administration skills to provide additional support for the team.

Collaboration Tools and Access

• Administer collaboration tools day to day, including Slack, Teams, Zoom, and other collaboration and endpoint-adjacent applications.
• Execute provisioning and deprovisioning workflows designed by the Team Lead, and flag gaps or edge cases as they arise.

AV Support and Vendor Coordination

• Provide front-line AV support.
• Coordinate day to day with the outsourced workplace technology MSP.

Adoption and Atlassian Administration

• Contribute to documentation and training materials that help colleagues adopt collaboration tools across the company.
• Build working knowledge of Jira and Confluence administration, taking on admin tasks to provide additional support for the Team Lead.

About You

• 3-5 years of experience in workplace technology, IT support, or collaboration engineering.
• Working proficiency with at least one major collaboration suite: Google Workspace, Microsoft 365, or Slack.
• Basic working knowledge of Atlassian tools, including Jira and Confluence.
• Some scripting or automation exposure. This is a build-and-maintain role, not a pure ticket-taking one.
• Comfortable using AI tools day to day to work faster.

What we can offer you

• Compensation: Base salary, with eligibility for bonus and equity programs, and performance reviews every 12 months.
• Real ownership: Growing ownership of the collaboration and workplace technology stack as your experience develops.
• Progression: A progression plan tailored to your ambitions, with scope that grows as the business does and support along the way.
• Human-First Flexibility: Our flexible workplace trusts Nscalers to deliver, giving you the autonomy to shape your day around life's moments.

The range below reflects the base salary for the position. Actual compensation may vary based on job-related factors such as skill set, experience, education, and location. In addition to base salary, this role may be eligible for bonus, equity, and/or commission programs. Nscale may offer a competitive benefits package including medical, dental, vision, flexible paid time off, parental leave, and retirement plan participation.

Salary Range: $150,000 USD - $240,000 USD

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