Senior Employee Relations Partner

Lambda; San Francisco (CA); Hybrid; USD 150,000 - 210,000; Full time

Benefits offered by this job

Cash & equity compensation

Health, dental, and vision coverage

Wellness and commuter stipends

401k with 2% company match

Flexible paid time off

Job summary

Lambda, The Superintelligence Cloud, is seeking a Senior Employee Relations Partner in San Francisco to lead sensitive investigations, advise HRBPs and managers, and improve practices across the People team. The role partners with Legal to ensure fair, timely resolutions and strong documentation.

You will handle intake, conduct impartial investigations, and drive policy adherence while protecting confidentiality and managing multiple cases. Hybrid work with a fixed in-office requirement.

Qualifications

• 7+ years of employee relations experience
• 4+ years independently leading complex workplace investigations
• Strong interviewing, evidence assessment, and documentation skills
• Impartiality and procedural fairness in handling sensitive matters
• Ability to build trust with employees and leaders while maintaining boundaries
• Experience partnering with Legal and applying federal/state employment law across locations
• Ability to manage concurrent cases and communicate clear recommendations

Responsibilities

• Own intake and triage of assigned employee concerns and coordinate next steps with HRBPs, Legal, and partners.
• Conduct impartial investigations into workplace concerns, including EEO complaints, retaliation, and policy violations.
• Develop investigation plans, interview stakeholders, evaluate evidence, and document findings and recommendations.
• Partner with Legal and leaders on corrective actions and case resolution, ensuring follow-up.
• Advise HRBPs and managers on complex performance, conduct, and separation matters and when Legal involvement is needed.
• Maintain accurate case records with access controls and provide process updates.
• Follow up on resolved matters and identify recurring patterns from case data and feedback.
• Track and report employee relations trends to People leadership.
• Improve case management, policies, and manager training for early issue resolution.

Skills

Interviewing

Evidence assessment

Written documentation

Impartiality

Procedural fairness

Stakeholder management

Education

AWI Training Institute certificate

SHRM-SCP or SPHR

Tools

HR Acuity

Job description

Lambda, The Superintelligence Cloud, is a leader in AI cloud infrastructure serving tens of thousands of customers. Our customers range from AI researchers to enterprises and hyperscalers. Lambda's mission is to make compute as ubiquitous as electricity and give everyone the power of superintelligence. One person, one GPU.

If you'd like to build the world's best AI cloud, join us.

*Note: This position requires presence in our San Francisco office location 4 days per week; Lambda’s designated work from home day is currently Tuesday.

As a Senior Employee Relations Partner, you will help Lambda address workplace concerns fairly, consistently, and promptly. You will lead sensitive investigations, advise HRBPs and managers on complex employee matters, and improve the practices that prevent recurring issues. This senior individual contributor role will work closely with Legal and the People team, bringing impartial judgment, clear documentation, and care to every stage of the process.

What You’ll Do

• Own intake and triage of assigned employee concerns, assess urgency and risk, and coordinate appropriate next steps with HRBPs, Legal, and other partners.

• Conduct thorough, impartial investigations into workplace concerns, including EEO-related complaints, retaliation, and other policy violations.

• Develop investigation plans, conduct interviews, evaluate relevant evidence, and prepare clear findings and recommendations grounded in documented facts.

• Partner with Legal and accountable leaders on corrective actions and case resolution; help ensure decisions are consistent and follow-up is completed.

• Advise HRBPs and managers on complex performance, conduct, workplace conflict, and separation matters, clarifying when specialist or Legal involvement is needed.

• Maintain accurate case records with appropriate access controls, and communicate process updates while protecting information on a need-to-know basis.

• Follow up on resolved matters, including concerns about retaliation, and identify recurring patterns through case data and employee feedback.

• Track and report employee relations trends and case metrics to People leadership.

• Improve case management practices, policies, and manager training to strengthen early issue resolution and trust in the reporting process.

You

• Have 7+ years of employee relations experience, including 4+ years independently leading complex workplace investigations and advising on sensitive employee matters.

• Bring strong interviewing, evidence assessment, and written documentation skills, with a consistent commitment to impartiality and procedural fairness.

• Can build trust with employees and leaders while maintaining appropriate boundaries and handling sensitive, emotionally charged conversations with discretion and composure.

• Have experience partnering with Legal and applying company policies and federal and state employment law (including Title VII, ADA, FMLA, and California's FEHA and CFRA) across multiple locations.

• Can manage concurrent cases, assess urgency, and communicate clear recommendations without losing attention to detail or follow-through.

Nice to Have

• Experience supporting both corporate and operational workforces in a growing technology or infrastructure company.

• Experience with HR Acuity or comparable case management tools and using case trends to improve practices.

• Formal workplace investigations training (such as the AWI Training Institute certificate), SHRM-SCP or SPHR certification, or experience developing manager education on employee relations topics.

Salary Range Information

The annual salary range for this position has been set based on market data and other factors. However, a salary higher or lower than this range may be appropriate for a candidate whose qualifications differ meaningfully from those listed in the job description.

About Lambda

• Founded in 2012, with 500+ employees, and growing fast

• Our investors notably include TWG Global, US Innovative Technology Fund (USIT), Andra Capital, SGW, Andrej Karpathy, ARK Invest, Fincadia Advisors, G Squared, In-Q-Tel (IQT), KHK & Partners, NVIDIA, Pegatron, Supermicro, Wistron, Wiwynn, Gradient Ventures, Mercato Partners, SVB, 1517, and Crescent Cove

• We have research papers accepted at top machine learning and graphics conferences, including NeurIPS, ICCV, SIGGRAPH, and TOG

• Our values are publicly available: https://lambda.ai/careers

• We offer generous cash & equity compensation

• Health, dental, and vision coverage for you and your dependents

• Wellness and commuter stipends for select roles

• 401k Plan with 2% company match (USA employees)

• Flexible paid time off plan that we all actually use

Equal Opportunity Employer

Lambda is an Equal Opportunity employer. Applicants are considered without regard to race, color, religion, creed, national origin, age, sex, gender, marital status, sexual orientation and identity, genetic information, veteran status, citizenship, or any other factors prohibited by local, state, or federal law.