Senior Employee Relations Business Partner

Kaiser Permanente; Pasadena (CA); On-site; USD 120,000 - 170,000; Full time

Job summary

Kaiser Permanente in Southern California seeks an experienced HR leader to serve as liaison between HR Centers of Excellence and business stakeholders, guiding strategy, policy deployment, and organizational change. This role partners with executives to address employee and labor relations, conducts HR investigations, and ensures regulatory compliance while driving performance improvements.

The position emphasizes data-driven HR insights, collaboration with cross-functional teams, and ongoing

Qualifications

• Bachelor's degree in HR, business, social science, public administration or related field required.
• Minimum eight years in HR or business operations; leadership experience.
• Experience in health care settings preferred.
• Strong communication and analytical abilities.
• Knowledge of state and federal employment regulations.

Responsibilities

• Serve as liaison between HR Centers of Excellence and business stakeholders to influence HR strategies and programs.
• Lead or partner on HR investigations based on standard practices; manage data collection and reporting.
• Provide consultation to ensure HR compliance and alignment with KP standards.
• Collaborate on organizational change initiatives and change management plans.
• Deliver data-driven HR insights and benchmarking analyses to inform decisions.

Skills

Ambiguity management

Attention to detail

Business knowledge

Communication

Critical thinking

Cross-group collaboration

Decision making

Dependability

Diversity & inclusion

Drives results

Facilitation

Health care industry

Influencing others

Integrity

Learning agility

Organizational savvy

Problem solving

Teamwork

Communication of topics

Education

Bachelor's degree in HR, Business, Social Science, Public Admin or related field

Tools

Investigations

HR policies & regulations

HR systems

Data analysis

KP standards

Job description

Candidates must reside in Southern California Region

Job Summary:

This senior individual contributor is primarily responsible for serving as a liaison between HR Centers of Excellence and business stakeholders to influence the development and deployment of strategies, programs, policies, and procedures, conducting company human resources support activities, and driving and/or partnering on the development and implementation of organizational change efforts. This position collaborates with HR and business partners to deliver solutions on employee and/or labor relations issues, leads and/or partners on HR investigations based on standard KP or negotiated labor practices, conducts reporting of Company employee information and external benchmarks, and supports and provides consultation to ensure HR compliance.

Essential Responsibilities:

• Practices self-leadership and promotes learning in others by building relationships with cross-functional stakeholders; communicating information and providing advice to drive projects forward; influencing team members within assigned unit; listening and responding to, seeking, and addressing performance feedback; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership and mentoring junior team members; creating and executing plans to capitalize on strengths and develop weaknesses; and adapting to and learning from change, difficulties, and feedback.
• Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and evaluating recommendations made by others.
• Serves as first point of contact between HR Centers of Excellence and business stakeholders to influence the development and deployment of strategies, programs, policies, and procedures by partnering with business leaders on strategies and business objectives; assessing HR impact in consideration of changing business strategies; researching and analyzing organizational data and processes to identify trends, root causes, and potential solutions to HR issues; delivering data driven recommendations on HR efforts; coaching and serving as a strategic partner with executive/senior leaders; and aligning and providing solutions in consideration of both HR and business objectives.
• Conducts company human resources support activities by providing guidance and subject matter expertise to internal and external stakeholders on diverse HR specialties (e.g., equal opportunity/affirmative action, disability management, recruitment and hiring options, compensation, employee benefits, training); identifying and leveraging additional resources and expertise; performing human resources activities; ensuring human resources align with KP standards; and ensuring human resources activities are fully documented.
• Drives and/or partners on the development and implementation of organizational change efforts by identifying requirements; assessing information to identify solutions to obstacles and mitigating risks; consulting with internal and external stakeholders on change management strategy; providing input in the creation or revision of change management plans; developing communications; communicating regional differences at a national level; and monitoring ongoing impact of organizational changes or efforts on employees.
• Collaborates with HR and business partners to deliver solutions on employee and/or labor relations issues by providing consultation on employee relations matters (e.g., performance management, employee discipline issues); conducting research and providing advice and assistance on employment related regulations at the State and Federal level; influencing leadership regarding employee relations policies, procedures, and documentation; researching, identifying, and analyzing employee relations concerns; attending arbitration and negotiations; coordinating problem resolution; and escalating issues based on supporting data.
• Leads and/or partners on HR investigations based on standard KP or negotiated labor practices by coordinating the collection and analysis of quantitative and qualitative data; leading interviews; researching key business issues; identifying potential action steps; creating appropriate documentation; and evaluating and recommending corrective action plans for substantiated allegations.
• Conducts reporting of Company employee information and external benchmarks by compiling, completing, reviewing, and interpreting reports and analyses; identifying key insights to develop solutions for diverse HR issues; and partnering in the design and implementation of new metrics or reports.
• Supports and provides consultation to ensure HR compliance by staying abreast of current compliance regulations; providing support and expertise to business partners regarding regulatory changes; and driving the implementation of designated changes.

Knowledge, Skills and Abilities: (Core)

• Ambiguity/Uncertainty Management
• Attention to Detail
• Business Knowledge
• Communication
• Critical Thinking
• Cross-Group Collaboration
• Decision Making
• Dependability
• Diversity, Equity, and Inclusion Support
• Drives Results
• Facilitation Skills
• Health Care Industry
• Influencing Others
• Integrity
• Learning Agility
• Organizational Savvy
• Problem Solving
• Short- and Long-term Learning & Recall
• Teamwork
• Topic-Specific Communication

Knowledge, Skills and Abilities: (Functional)

• Acts with Compassion
• Applied Data Analysis
• Business Acumen
• Business Documentation
• Business Planning
• Change Leadership
• Confidentiality
• Consulting
• Employee/Labor Relations
• Execution Excellence
• Human Resources Policies & Regulations
• Human Resources Practices and Programs
• Human Resources Systems
• Human Resources and Business Partnership
• Information Gathering
• Interpersonal Skills
• Investigations
• Key Performance Indicators
• Maintain Files and Records
• Managing Complexity
• Personal Courage
• Presentation Skills
• Relationship Building
• Stakeholder Management
• Stress Tolerance
• Trusted Advisor

Minimum Qualifications:

• Minimum three (3) years experience in a leadership role with or without direct reports.
• Bachelors degree in Human Resources, Business, Social Science, Public Administration or related field and Minimum eight (8) years experience in human resources or business operations. Additional equivalent work experience in a directly related field may be substituted for the degree requirement.

Preferred Qualifications:

• Four (4) years health care experience.
• Four (4) years experience working cross-functionally across departments, functions, or business lines.