Senior Electrical Test and Failure Investigation Engineer, Medium Voltage

SMA America; United States; Remote; USD 120,000 - 150,000; Full time

Benefits offered by this job

Health, dental and vision coverage

401k with company match

Tuition reimbursement

Discretionary profit sharing bonus

Remote within the United States

Job summary

SMA America is seeking a Senior Electrical Test and Failure Investigation Engineer, Medium Voltage, to lead hands-on MV field investigations and testing. You will identify root causes of failures in transformers, switchgear and converters, coordinating with cross-functional teams across the globe from Rocklin, CA.

Strong English and MV testing experience are essential. The role offers remote work within the United States, with travel 20–30% to customer sites and the Rocklin headquarters.

Qualifications

• Bachelor’s degree in electrical engineering, or equivalent education/experience; Master’s preferred.
• Minimum 7 years of combined experience in electrical testing, field service, failure investigation, R&D or quality engineering.
• Hands-on field failure investigation experience on MV equipment (1 kV–35 kV) such as transformers, switchgear or converters.
• Ability to identify failure mechanisms and root causes using site evidence and test results.
• Experience with structured root-cause methods (8D, 5 Why, Ishikawa, Pareto).
• Proficiency in English; German a plus; strong communication across teams.

Responsibilities

• Lead hands-on field investigations of MV equipment failures (transformers, switchgear, converters).
• Conduct MV electrical tests and interpret results to determine failure mechanisms.
• Document investigations using 8D process and quality tools.
• Provide site analyses and technical consultations to customers and service teams.
• Collaborate with HQ and international teams on corrective and preventive actions.
• Travel ~20–30% to customer sites and Rocklin, CA office; support other functions.

Skills

Electrical testing

Field service

Root cause analysis

Cross-functional collaboration

Communication

Travel readiness

Education

Bachelor's degree in electrical engineering or related field

Master’s degree preferred

Tools

SAP

Salesforce

JIRA

Microsoft Office

Job description

Senior Electrical Test and Failure Investigation Engineer, Medium Voltage

Remote, United States

Why Work at SMA America

Power the future. Build your career at SMA America.

As the U.S. subsidiary of SMA Solar Technology AG, we have been at the forefront of solar inverter technology since 1981, developing solutions that make photovoltaic power plants simpler, more reliable, safer, and more cost effective. Headquartered in Rocklin, California, SMA America has spent more than two decades helping homes, businesses, and utilities across the country generate clean, reliable power. We are the only inverter manufacturer in the world offering solutions for every system size, from residential rooftops to large scale utility plants, backed by more than 1,500 patents and a presence in over 190 countries.

Innovation is only part of the story. We invest in our people, create room to grow, challenge conventional thinking, and protect a culture where teammates genuinely care about each other and the work. We hire capable people and give them the space to do the job, with clear expectations, open door leadership, and real autonomy.

If you are passionate about driving positive change and want a career where you can take ownership of your work, we would love to meet you. Together, we are not just part of the energy transition, we are helping drive it forward.

Senior Electrical Test and Failure Investigation Engineer, Medium Voltage

Purpose of the Position

The Senior Electrical Test and Failure Investigation Engineer protects SMA’s customers and brand quality by personally testing, troubleshooting and investigating field failures on SMA’s medium voltage solutions, including transformers, switchgear and converters, and driving each one to an evidence based root cause. This is a hands on field engineering role focused on electrical testing and failure investigation at the equipment level. It is not a quality process or supplier quality position. Working with cross functional and international teams, including SMA’s global headquarters in Germany, the role drives sustainable corrective and preventive actions across the product lifecycle.

Primary Duties and Responsibilities

• Lead hands on field investigations of failed medium voltage transformers, switchgear and converters, including site inspection, electrical testing, teardown and evidence collection.
• Perform and interpret medium voltage electrical tests, and use the results with physical damage analysis to determine the failure mechanism and specific root cause.
• Document each investigation using SMA’s 8D process, supported by tools such as 5 Why, Ishikawa diagramming and Pareto analysis.
• Ensure analyses are evidence based, documented in compliance with standards and global processes, and aligned with the requirements of internal and external stakeholders.
• Conduct initial site analyses and on site technical evaluations, and provide technical consultation to customers and service teams.
• Create detailed failure descriptions and collaborate with headquarters to advise and support other functions.
• Recognize and document known failure patterns and provide technical expertise to resolve them.
• Collaborate with interdisciplinary and international teams to implement sustainable corrective and preventive actions.
• Execute, monitor and evaluate corrective actions implemented by service teams and suppliers, and confirm their effectiveness.
• Collaborate closely with Customer Quality, Supplier Quality and regional functions.
• Maintain close collaboration with the analysis unit at SMA headquarters and the application engineering team in the U.S.
• Travel approximately 20 to 30% to customer sites for failure investigation and fact gathering, and to the Rocklin, CA office and tradeshows as needed.
• Other duties as may be required or assigned.

Required Qualifications

• Bachelor’s degree in electrical engineering, engineering or a related field, or equivalent education and experience. Master’s degree preferred.
• Minimum 7 years of combined experience in electrical testing, field service, failure investigation, research and development or quality engineering, including customer facing work.
• Hands on field failure investigation experience on medium voltage equipment, roughly 1 kV to 35 kV, such as transformers, switchgear or converters. This is the primary focus of the role and may come from the solar, utility, power generation or electrical testing industries, or from medium voltage work in another industry.
• Demonstrated ability to identify the failure mechanism and specific root cause of a medium voltage equipment failure using site evidence, electrical test results and physical damage analysis.
• Experience applying structured root cause methods such as 8D, 5 Why, Ishikawa diagramming and Pareto analysis.
• Ability to present findings and corrective actions to senior leadership.
• Excellent communication and collaboration skills across cross functional and international teams.
• Ability to travel approximately 20 to 30%, including to customer sites and the Rocklin, CA office.
• Availability for occasional early morning meetings with headquarters in Germany.
• Proficiency in written and verbal English. Proficiency in German is a plus.
• Proficiency with Microsoft Office, including Word, PowerPoint and Excel.

Preferred Qualifications

• Experience performing or interpreting medium voltage electrical tests, such as insulation resistance, power factor, turns ratio, dissolved gas analysis, contact resistance and breaker timing.
• NETA Level III or IV certification, or equivalent electrical testing credentials.
• Experience with an electrical testing services firm, a utility, or a transformer or switchgear OEM field service group.
• Experience with hermetically sealed equipment.
• Working knowledge of SAP, Salesforce and JIRA.

Extent of responsibility: Regional.

We Offer

• Compensation: $120,000 to $150,000 per year, dependent on experience and qualifications, with flexibility above this range for a candidate who clearly exceeds the requirements.
• Eligibility for a discretionary annual profit sharing bonus.
• Comprehensive benefits including health, dental and vision coverage, including $0 premium options.
• Work Model: Remote within the United States. Hybrid or in office presence is preferred for candidates within commuting distance of our Rocklin, CA headquarters.
• 401k plan with company match.
• Tuition reimbursement and opportunities for professional development and training.
• A collaborative and innovative work environment.

Our EEO Policy

We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one's race, color, creed, sex (includes gender, pregnancy, childbirth and related medical conditions), gender identity, religion, marital status, age (over 40), national origin or ancestry, physical or mental disability (includes HIV/Aids), medical condition (cancer, genetic characteristics), veteran's status, sexual orientation, or any other consideration made unlawful by law.

In accordance with applicable law protecting qualified individuals with known disabilities, SMA will attempt to reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in the application.

Our Privacy Policy

During your job application or recruitment process with us: (a) SMA may collect your personal information directly from you, such as when you submit your application and resume on our online portal or when you have job interviews with us. We may also obtain your personal information from third parties, including but not limited to your former employers, background or employment check service providers or third-party recruiters; and, (b) SMA may use or process applicants' personal information for relevant purposes including but not limited to general communications with you, identity verification, background or employment checks, determination of eligibility, and making hiring decisions. For successful job applicants who become SMA's staff, we may retain and integrate your personal information collected during the recruitment process into your records at SMA.

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act of 2018, as amended including by the California Privacy Rights Act of 2020, and its implementing regulations (the "CCPA"). This Company Personnel and Covered Individuals Privacy Notice for California Residents issued by SMA is applicable to you and explains your CCPA rights and our collection, use or disclosure of your personal information.