Senior Elastic Observability Engineer - Plex

Rockwell Automation; Madison (WI); On-site; USD 114,720 - 172,080; Full time

Benefits offered by this job

Health Insurance

401k

Paid Time off

Parental and Caregiver Leave

Flexible Work Schedule

Job summary

Rockwell Automation is seeking an Elastic Observability Engineer to join our Cloud Operations team in Madison, WI. You will build and maintain a world-class monitoring solution, manage alert triage, and ensure observability-driven development across Elasticsearch clusters, Logstash, Fleet, and Kibana.

You will contribute to dashboards, data quality checks, and incident response, collaborating with SRE, DevOps, and Security teams.

Qualifications

• Bachelor's degree or equivalent years of relevant work experience.
• Experience in observability, monitoring, logging, or IT operations is preferred.
• Strong knowledge of Elastic Stack components and dashboards.

Responsibilities

• Respond to alerts and incidents; triage and resolve or escalate.
• Perform maintenance, patches, and configuration updates; monitor clusters.
• Verify data quality in logs, metrics, and traces; document issues.
• Create and maintain Kibana dashboards and visualizations for ops visibility.
• Collaborate with SRE, DevOps, and Security teams; maintain runbooks and SOPs.

Skills

Observability

Monitoring

Linux/Unix

Elastic Stack

Kibana

Scripting (Bash/Python)

Education

Bachelor's Degree

Tools

Elasticsearch

Kibana

Fleet

Elastic Agent

Logstash

APM

Job description

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life‑saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

Position Summary:
The Elastic Observability Engineer is an important member of our Cloud Operations team, building a world‑class Application Performance Monitoring solution to support observability‑driven development. You will handle alert response, triage, maintenance, expansion and development to ensure monitoring systems remain healthy and reliable.

Your Responsibilities

Operational Support & Triage

• Respond to alerts, ingestion issues, and user‑reported incidents.
• Perform initial diagnosis, document findings, and resolve or elevate.
• Monitor and troubleshoot Elasticsearch clusters, pipelines, Elastic Agent, Logstash, and Fleet.
• Participate in the on‑call rotation.

Maintenance & Routine Operations

• Perform service restarts, ingestion validation, and configuration updates.
• Apply Linux/Unix patches and perform basic OS maintenance.
• Conduct regular cluster health, capacity, and LVM/storage checks.
• Support dashboard upkeep and proactive monitoring.

Data Quality & Pipeline Support

• Verify log, metric, and trace data completeness and ECS alignment.
• Perform periodic data validation.
• Document known issues, parsing gaps, and operational patterns.

Dashboards, Visualization & Search

• Use and maintain Kibana dashboards for operational visibility.
• Create dashboards and visualizations to support platform monitoring.
• Use KQL or Lucene queries to validate data and investigate issues.

Collaboration

• Provide actionable escalation details to SRE, DevOps, and Security teams.
• Maintain runbooks, SOPs, and troubleshooting guides.
• Communicate effectively during incidents and follow‑ups.

The Essentials - You Will Have

• Bachelor's Degree or equivalent years of relevant work experience
• Legal authorization to work in the US is required- we will not sponsor individuals for employment visas, not now or in the future, for this job opening

The Preferred - You Might Also Have

• Typically requires 5+ years of relevant experience in observability, monitoring, logging, or IT operations.
• Linux/Unix: Hands‑on administration, patching, networking basics, LVM, and troubleshooting.
• Windows: Basic OS administration experience.
• Elastic Stack: Working knowledge of Elasticsearch, Kibana, Fleet, Elastic Agent, APM, Logstash, architecture basics, and core troubleshooting.
• Observability: Understanding of monitoring practices, observability concepts, dashboards, and visualization creation.
• Scripting & Automation: Bash scripting, familiarity with Ansible, and experience with Python or PowerShell.
• Soft Skills: problem‑solving, ability to work in a fast‑paced environment, and self‑starter mindset.
• Linux/Unix engineering experience; Windows engineering experience.
• OpenTelemetry (OTEL) or APM experience.
• Knowledge of Ansible, Terraform, Rabbit MQ, Docker, Kubernetes, AZDO and CI/CD.
• Guest‑level experience with VMware or Azure.
• Project management exposure.

What We Offer

• Health Insurance including Medical, Dental and Vision
• 401k
• Paid Time off
• Parental and Caregiver Leave
• Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.
• To learn more about our benefits package, please visit at www.raquickfind.com.

This position is part of a job family. Experience will be the determining factor for position level and compensation.

For this role, the Base Salary Compensation is from $114,720.00 - 172,080.00 USD with an annual target bonus of 5% of base salary. Our company benefits for the US can be found here. Actual pay will be based on factors such as skills, knowledge, education, and experience.

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

We are an Equal Opportunity Employer including disability and veterans.

If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at [phone].