Senior EHR Training Lead

Hartford HealthCare; Farmington (CT); On-site; USD 70,000 - 95,000; Full time

Job summary

Hartford HealthCare in Farmington, CT is seeking a Principal Trainer to drive high-quality training for Healthcare Systems and EHRs such as Epic. You will ensure end users are confident and competent to support patient care and operational efficiency.

Collaborate with Instructional Designers to develop simulation-based training, coach other trainers, and contribute to course design and system updates across the enterprise.

Qualifications

• Bachelor’s degree in education, healthcare, or a related field; or 5 years of equivalent and relevant experience.
• Minimum of 2–3 years of experience in training delivery, preferably in a healthcare setting.
• Experience with EHR systems (Epic, Cerner, Meditech) is highly preferred.

Responsibilities

• Deliver training via classroom, virtual, and one-on-one formats, tailored to clinical and non-clinical audiences.
• Provide at-the-elbow support during go-live and post-implementation phases.
• Facilitate competency assessments and reinforce learning through coaching and follow-up sessions.
• Provide ongoing support to end users post-training, addressing system-related questions and workflow challenges.
• Mentor and train other trainers to ensure consistency and scalability of training efforts.
• Partner with Instructional Designers to co-develop simulation-based training courses on digital platforms.
• Contribute to course design by providing insights into clinical workflows, user needs, and system functionality.
• Review, develop, and other responsibilities of project work as needed (EG: upgrade, acquisitions, etc).
• Review and test course builds to ensure accuracy, usability, and alignment with learning objectives.
• Provide feedback and suggestions for improving course interactivity, realism, and effectiveness.
• Ensure content reflects current system configurations, updates, and best practices.
• Act as a liaison between clinical/non-clinical departments and the EHR project team, communicating feedback and training needs.

Skills

Presentation skills

Facilitation

Interpersonal skills

Adult learning principles

Simulation-based training

Course build review

Healthcare workflows

Microsoft Office

Teams

LMS

EHR awareness

Analytical

Detail-oriented

Coaching & mentoring

Independent & collaborative

Education

Bachelor’s degree in education, healthcare, or related field

Tools

Microsoft Office

Teams

LMS

EHR

Job description

Hartford HealthCare in Farmington, CT is seeking a Principal Trainer to drive high-quality training for Healthcare Systems and EHRs such as Epic. You will ensure end users are confident and competent to support patient care and operational efficiency.

Collaborate with Instructional Designers to develop simulation-based training, coach other trainers, and contribute to course design and system updates across the enterprise.