Senior EHR Training Architect

University of Rochester; City of Rochester (NY); On-site; USD 64,000 - 96,000; Full time

Job summary

University of Rochester is seeking an instructional design expert to support the training program for EHR applications and related systems. You will design training curricula, develop documentation, and collaborate with technical teams to ensure effective adoption and patient care improvements.

The role requires a Bachelor's and 1 year of experience, with a preference for a Master’s degree and project management experience. A day shift in a healthcare/educational setting will apply.

Qualifications

• Bachelor's degree and 1 year of relevant experience required
• Master's degree preferred
• Or equivalent combination of education and experience
• Project management experience preferredHealthcare or educational environment experience preferred
• Clinical, revenue cycle, patient access and/or systems training experience preferred

Responsibilities

• Serves as the instructional design expert for assigned applications and training needs.
• Develops training curriculum and documentation to support operations and standardize processes.
• Collaborates with technical staff and stakeholders to identify requirements and design training solutions.
• Coordinates training resources, timelines and communication plans across projects.
• Leads training workgroups, sessions and educator training on functionality and workflow changes.
• Evaluates training effectiveness, monitors QA and drives process improvements.
• Maintains knowledge of LMS, policies, and EHR training best practices.

Skills

Instructional design

Training development

EHR knowledge

MS Office

Zoom

SharePoint

LMS

Leadership

Communication

Education

Bachelor's degree

Master's degree

Tools

MS Office

Zoom

SharePoint

LMS

Job description

University of Rochester is seeking an instructional design expert to support the training program for EHR applications and related systems. You will design training curricula, develop documentation, and collaborate with technical teams to ensure effective adoption and patient care improvements.

The role requires a Bachelor's and 1 year of experience, with a preference for a Master’s degree and project management experience. A day shift in a healthcare/educational setting will apply.