Senior E-Billing Specialist

Holland & Knight; Tampa (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision plans

Life insurance

Disability insurance

401(k) with profit sharing

Paid holidays

Job summary

Holland & Knight seeks an experienced ebilling specialist to manage electronic invoicing across client sites, verify data, and transmit invoices through Billblast and client ebill portals.

You will collaborate with Billing Attorneys, timekeeper maintenance, and the Collections team to resolve rejected items and ensure timely payment, reporting to the Ebilling Supervisor.

Qualifications

• 5+ years of legal electronic billing experience.
• Strong technical skills with MS Word, Excel and Outlook.
• Excellent oral and written communication skills.
• Excellent organizational abilities.
• Ability to manage multiple tasks and meet deadlines.

Responsibilities

• Collaborate with Billing Specialists to identify finalized invoices for electronic processing.
• Ensure client/matter setups are complete by client and Firm.
• Communicate with clients and attorneys to facilitate setup and requirements after engagement onset.
• Verify data is corrected and translated to client ebilling sites.
• Perform electronic billing transactions including invoice transmission through Billblast.
• Own full scope of ebilling for assigned clients, ensuring submission and payment.

Skills

Legal e-billing

MS Word

Excel

Outlook

Aderant

Education

Bachelor’s degree in Accounting

Equivalent experience

Tools

Aderant

Job description

We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and success.

Description: The position is responsible for the submission of electronically billed (ebilled) invoices via client identified electronic billing systems, and to manage the status of the ebills though the various systems until they have been successfully submitted to and reconciled in full by the client. Individuals will be responsible for managing their assigned clients with expertise and a working knowledge of how to navigate each ebilling site. This position reports to the Ebilling Supervisor.

Key Responsibilities Include

• Collaborate with Billing Specialists to identify finalized invoices to be processed electronically.
• Ensure that client/matter set ups are completed by client and Firm.
• Collaborate with Timekeeper Matter Maintenance team internally and clients externally to facilitate set ups and additional requirements after the onset of the engagement.
• Ensure that client mandated data is corrected coded within Aderant system and translated to client’s designated ebilling site.
• Verify that matter ID and rates are correct, and that budgets, task and activity codes are set and submitted as required.
• Perform electronic billing transactions including invoice transmission through Billblast and inputting data into the client’s ebill site.
• Own the full scope of electronic billing for assigned clients, resulting in successful ebilling to and payment from client; collaborate with Collections team when dedicated collections assistance is required due to non-payment of an approved invoice.
• Relay communications to Billing Attorneys or other designated attorneys regarding invoice rejections or reductions; ensure that communications are clear and subsequently followed up on or escalated if no response is received.
• Follow up on and correct rejected items which include but are not limited to timekeeper approvals, timekeeper rates, client matter ID, budgets, and tasks/activity codes issues.
• Collaborate with Client Billing Compliance team on invoice reductions so that actions resulting in compliance with outside counsel guidelines can be evaluated and implemented.
• Liaise with the Billing Specialists on routine and special billing requests and projects, including timely problem solving.
• Perform transactions, coordinate data, projects, or accounts of a highly specialized, advanced, or sensitive nature.
• Build rapport to establish and maintain solid client relationships.
• Provide general administrative assistance and support to assigned managers.
• Handle customer relations activities as needed.
• Work on special projects and additional duties as assigned.

Qualifications:

• 5 + years legal electronic billing experience.
• Strong technical skills including MS Word, Excel and Outlook.
• Excellent oral and written communication skills.
• Excellent organizational abilities.
• Ability to manage multiple tasks and meet deadlines simultaneously.
• Ability to interact extensively with management and colleagues.
• Experience with Aderant billing software preferred.
• Ability to prioritize effectively Minimum Education: Bachelor’s degree in Accounting, Finance or Business discipline preferred.
• Or the equivalent combination of education and relevant legal electronic billing experience will be considered in lieu of a degree.

Benefits

Below are the benefits we offer:

• Our goal is to promote a work environment in which individuals have access to the resources they need to be their best both professionally and personally, which includes resources that encourage individuals to focus on their health and well-being.
• comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners
• life and AD&D insurance
• short and long term disability insurance
• tax-advantaged accounts for health care expenses, including FSAs and HSAs
• FSAs for dependent care
• health advocacy services
• behavioral health and counseling resources for all family members
• 401(k)
• profit sharing
• backup dependent care
• senior care planning support
• resources for individuals with development disabilities and their caregivers
• paid holidays and other paid time off, including paid leave for new parents

Holland & Knight is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth or related conditions, transgender status, and sexual orientation), national origin, age, disability, genetic information, veteran status or any other factor prohibited by law.

Applicants who are interested in applying for a position and require an accommodation during the process should contact [e-mail].

Personal Information collected from applicants will be used for the purpose of processing the application throughout any recruitment or employment process, as well as inclusion in a personnel file. Categories of data collected may include name, address, phone numbers, email, Social Security Number, and signature. Holland & Knight may collect further information if you consent to a background check. Please visit Legal Information Portal for Holland & Knight LLP’s privacy policies.

Holland & Knight is proud of having built one of the largest, most respected law firms in the world today. Holland & Knight has been advising clients for more than 130 years and has approximately 2,200 lawyers across the U.S. and in five international offices. Holland & Knight services clients globally. Known for our extraordinary legal service to clients, our culture of excellence, and our commitment to the communities in which we work, we are a firm of people who truly believe in what we do. We invite you to experience what Holland & Knight has to offer. It takes more than lawyers to build a great law firm and, as a result, the firm employs more than 1,700 business professionals. Business professionals play a pivotal role in the firm by planning and implementing strategic initiatives to enhance the firm’s capabilities and drive growth. The firm employs business professionals in many different areas, including technology innovation, pricing, business development, finance, talent acquisition, marketing, information governance, cybersecurity, information technology, talent development, compliance, office administration, communications, and project management, just to name a few. Additionally, the firm employs many paralegals and practice assistants who directly support our lawyers and clients. Together, these roles form the infrastructure that allows our lawyers to focus on providing exceptional client service.