Senior Driver

The Arc of Howard County Inc; Ellicott City (MD); On-site; USD 29,000 - 41,000; Full time

Job summary

The Arc of Howard County invites applications for a Senior Transportation Driver in Ellicott City, MD. This full-time role supports the Transportation team by providing safe, reliable transport for people with disabilities and assisting the fleet's day-to-day operations.

You will drive clients to medical appointments, work, school, and social events, help with boarding, and ensure on-time service while maintaining vehicle readiness and safety standards.

Qualifications

• Valid driver's license with clean driving record.
• Experience driving larger vans and wheelchair-accessible vehicles.
• Ability to interpret and follow policies, with strong communication and support for people with disabilities.

Responsibilities

• Drive passengers safely to medical appointments, work, school, and social events.
• Assist passengers with boarding and disembarking, including wheelchairs and mobility aids.
• Maintain schedules and routes, adjusting to passenger needs and delays.
• Conduct routine vehicle maintenance checks and report issues to ensure safety and reliability.
• Coordinate with the Transportation Manager on fleet operations and record-keeping.
• Provide guidance to other drivers on safety procedures and best practices.
• Serve as a point of contact for staff and clients needing transportation assistance.

Skills

Valid driver’s license

Two years driving experience

Van driving experience

Wheelchair-accessible vehicle know-how

Customer service

Safety-conscious

Job description

Job DetailsJob Location: Ellicott City, MD 21042Position Type: Full TimeSalary Range: $25.50 - $25.50 HourlyJob Shift: Morning

Position Summary:

The Arc of Howard County is a dedicated full-time Senior Transportation Driver to work as part of the Transportation team. In this role, the Senior Driver will assume two major responsibilities: 1) Driving Duties: assist people with disabilities by providing safe and efficient transportation services; 2) Operational Support: assist Transportation Manager in day-to-day management of The Arc’s fleet of vehicles.

Position Responsibilities:

• Driving Duties—provide safe and efficient transportation service.
• Safely transport individuals with disabilities to various locations, including medical appointments, work, educational institutions, and social events.
• Assist passengers with boarding and disembarking, including wheelchairs, mobility aids, and other equipment.
• Maintain strict adherence to schedules and routes while being flexible to accommodate passengers' needs.
• Conduct regular vehicle maintenance checks to ensure safety and reliability.
• Communicate effectively with passengers, caregivers, and team members, providing excellent customer service.
• Operational Support—assist Transportation Manager in the following duties (when necessary):
  • Assist in overseeing the day-to-day management of the vehicle fleet, ensuring all vehicles are in top condition and meet safety standards.
  • Schedule regular maintenance and servicing of vehicles to prevent any disruptions in service.
  • Keep accurate records of vehicle usage, maintenance schedules, and any repairs made, contributing to efficient fleet operation.
  • Coordinate with maintenance providers and manage any necessary vehicle repairs or modifications to accommodate specific disabilities.
  • Monitor fuel consumption and manage fuel cards, aiming for cost-effective operations.
  • Schedule daily transportation routes for The Arc drivers.
  • Provide training and support to other drivers on vehicle safety, maintenance procedures, and the use of adaptive equipment within the vehicles.
• When needed, coordinate vehicle assignments and act as a point of contact for staff and clients in need of transportation assistance
• Perform other related duties as assigned.

Qualifications:

• Valid driver’s license with at least two years driving experience with demonstrated clean, safe driving record.
• Experience in driving larger vehicles (vans) and knowledge of wheelchair-accessible vehicles is preferred.
• Ability to interpret and implement all applicable policies and procedures.
• Effective communication skills and willingness to work with culturally diverse teams.
• Well-developed organizational skills that will apply to scheduling maintenance, transportation routes, managing repairs, and maintaining records.
• Comfortable in using technology.
• Understanding of the needs and challenges faced by people with disabilities.
• Patience, empathy, and the ability to provide assistance with sensitivity and respect.
• Commitment to safety, punctuality, and The Arc of Howard County’s mission.