Senior DIY Auto Parts Pro & Solutions Specialist

Advance Auto Parts; Hickory (NC); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading auto parts retailer in Hickory, North Carolina, is seeking a Retail Parts Pro to provide expert customer service and manage DIY automotive services. The ideal candidate will have advanced knowledge of automotive systems, excellent sales skills, and the ability to work effectively in a team environment. A valid driver's license is required, and ASE certification is preferred but not mandatory.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with past experience in fulfillment of customer transactions.
• ASE certification preferred but not required.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation and testing.
• Ensure high standards of customer service and store appearance.

Skills

Expert knowledge of store systems

Advanced automotive system knowledge

Parts lookup skills

Sales skills

Communication skills

Organizational skills

Basic math skills

Diagnostic ability

Education

Valid driver's license

Tools

Microsoft Word

Microsoft Excel

Job description

A leading auto parts retailer in Hickory, North Carolina, is seeking a Retail Parts Pro to provide expert customer service and manage DIY automotive services. The ideal candidate will have advanced knowledge of automotive systems, excellent sales skills, and the ability to work effectively in a team environment. A valid driver's license is required, and ASE certification is preferred but not mandatory.