Senior Director, Veterinary Services

ASPCA; Asheville (NC); On-site; USD 180,000 - 240,000; Full time

Job summary

ASPCA in Weaverville, NC is seeking a Senior Director, Veterinary Services to lead veterinary care and clinical case management at the Behavioral Rehabilitation Center (BRC). The role also includes shelter medicine consultation, mentorship, and training through Shelter Medicine Services.

Approximately 70% of the role focuses on the BRC’s dogs undergoing behavior modification, with 30% dedicated to external consultation, training, and mentorship across shelter medicine teams.

Qualifications

• Breadth and depth of shelter medicine clinical expertise.
• Interest and skill in animal behavior and low-stress handling.
• Ability to collaborate across veterinary, behavior, operations, and shelter medicine teams.
• Excellent interpersonal, communication, leadership, mentoring, and critical thinking skills.

Responsibilities

• Oversee veterinary care for dogs at the BRC, integrating medical needs with behavioral rehabilitation goals.
• Supervise two Managers, Veterinary Services and coordinate daily medical care at the BRC.
• Provide shelter medicine expertise to external organizations through consultation and training.

Skills

Shelter medicine

Clinical veterinary care

Leadership

Mentoring

Interpersonal communication

Critical thinking

Animal behavior

Low-stress handling

Job description

Summary:

The Senior Director, Veterinary Services is a dual leadership role that combines primary responsibility for veterinary care, clinical case management, and cross-functional leadership at the ASPCA Behavioral Rehabilitation Center (BRC) with meaningful responsibility for shelter medicine consultation, mentorship, and training through Shelter Medicine Services.

Summary:

The Senior Director, Veterinary Services is a dual leadership role that combines primary responsibility for veterinary care, clinical case management, and cross-functional leadership at the ASPCA Behavioral Rehabilitation Center (BRC) with meaningful responsibility for shelter medicine consultation, mentorship, and training through Shelter Medicine Services.

Who We Are
The ASPCA Behavioral Rehabilitation Center (BRC), located in Weaverville, NC, is dedicated to the rehabilitation and study of dogs with significant fear, anxiety, and under-socialization, including dogs from cruelty, puppy mill, hoarding, and other challenging circumstances. The BRC team works collaboratively to improve dogs’ quality of life and prepare them for adoption through intensive, structured behavioral interventions and integrated veterinary, behavioral, and operational care.

The Shelter Medicine Services (SMS) team improves the health and welfare of animals in shelters and communities by strategically applying expertise internally at the ASPCA and externally with key stakeholders. SMS supports the animal welfare field through consultation, training, educational resources, applied research, and strategic partnerships.

What You’ll Do
Approximately 70% of the role focuses on the BRC’s population of dogs undergoing behavior modification and rehabilitation, and approximately 30% focuses on applying shelter medicine expertise externally through consultation, training, and mentorship. The Senior Director, Veterinary Services’ primary focus is overseeing veterinary care for dogs at the BRC, ensuring that individual medical needs and population health considerations are integrated with behavioral rehabilitation goals. They oversee two Managers, Veterinary Services who support the daily medical care for dogs at the BRC. They partner closely with behavior and operations leaders to make thoughtful, transparent, and humane decisions that support dogs’ physical and behavioral well-being. The Senior Director also plays a key role in providing shelter medicine expertise to external animal welfare organizations through consultation and training of shelter and veterinary professionals.
To succeed in this role, the Senior Director must bring breadth and depth of shelter medicine clinical expertise in individual and population-level practice, strong interest and skill in animal behavior and low-stress handling, and the ability to collaborate across veterinary, behavior, operations, and shelter medicine teams. Success also requires excellent interpersonal, communication, leadership, mentoring, and critical thinking skills, along with enthusiasm for training shelter professionals and supporting practical implementation of high-quality animal care.
The Senior Director, Veterinary Services is in a matrixed reporting structure. This role reports directly to the Senior Vice President (SVP), Veterinary Medicine and also reports to the Vice President, BRC in a dotted line link. This position has two direct reports.

Where and When You’ll Work

• This is an in-person position and reports to the Behavior Rehabilitation Center in Weaverville, NC
• The role also requires the ability and willingness to travel up to 15% for shelter medicine consultation, training, deployments, and other ASPCA programmatic needs.
• Working hours are generally Monday through Friday but vary due to events, travel, or programmatic needs. The Senior Director must have flexibility to sometimes work evenings, weekends, and holidays when needed. Schedules are subject to change as needed by the ASPCA.

Compensation
What You’ll Get
Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future.