Senior Director, Utility Operations & Maintenance

American Water Works Association; Seattle (WA); On-site; USD 150,000 - 190,000; Full time

Job summary

Seattle Public Utilities (SPU) is seeking a collaborative leader for its Utility Operations & Maintenance Division Director position. This role oversees a division of 95 professionals and technicians who operate and maintain SPU’s drinking water pipes, pump stations, storage reservoirs and elevated tanks, plus drainage and wastewater facilities and SCADA systems.

The Division reports to the Chief Operating Officer, Water Line of Business, and focuses on reliable service, regulatory compliance,

Qualifications

• Eight years of professional-level experience in a medium to large utility.
• Two years of supervisory experience required.
• Bachelor's degree in business/public administration, Civil Engineering, Environmental Studies or related field; if no degree, two additional years of qualifying experience.
• Washington State Distribution Manager IV or related certifications desirable.

Responsibilities

• Oversee efficient operations and maintenance of SPU drinking water pipes, pump stations, reservoirs, tanks; drainage and wastewater systems.
• Ensure reliable SCADA monitoring and control across water and wastewater systems.
• Monitor real-time system performance and resolve issues promptly.
• Provide data analysis, reporting, and technical guidance for operations and planning.
• Manage emergency responses to protect public health and safety.
• Oversee apprenticeship programs within the division.
• Lead workforce development and promote equity, inclusion, and social justice initiatives.

Skills

Empowerment culture

Leadership in O&M

KPIs/metrics

Continuous improvement

Race & Social Justice

Oral & written communication

Change management

Collaborative leadership

Stakeholder consensus

Customer service orientation

Education

Bachelor's in business/public administration

Civil Engineering

Environmental Studies

Job description

Seattle Public Utilities (SPU) is seeking a collaborative leader for its Utility Operations & Maintenance Division Director position. This role oversees a division of 95 professionals and technicians who operate and maintain SPU’s drinking water pipes, pump stations, storage reservoirs and elevated tanks, plus drainage and wastewater facilities and SCADA systems.

The Division reports to the Chief Operating Officer, Water Line of Business, and focuses on reliable service, regulatory compliance,