Senior Director, Technology Delivery & AI-Powered Execution

Tyler Technologies; Little Rock (AR); On-site; USD 180,000 - 240,000; Full time

Job summary

Tyler Technologies is seeking a Senior Director of Technology Delivery to lead software development and technology delivery teams supporting State Enterprise clients. The role focuses on aligning delivery with client priorities, modernizing objectives, and driving high-quality, efficient solutions.

The position requires strategic leadership across multiple portfolios and a commitment to standardized delivery practices, with a strong emphasis on AI-assisted development and ongoing modernization

Qualifications

• Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related field, or equivalent professional experience.
• 7+ years of progressive experience in software development, technology delivery, or related disciplines.

Responsibilities

• Develop and execute a comprehensive technology delivery strategy aligned with State & Federal priorities, client commitments, and modernization objectives.
• Lead the phased transition of State Enterprise development teams into a cohesive organization, establishing clear reporting relationships, resource allocation, and performance accountability.
• Provide leadership and development for Senior Directors, Directors, and other technology managers responsible for multiple state portfolios.
• Establish a scalable organizational model that promotes collaboration, knowledge sharing, talent development, and consistent delivery practices.
• Drive organizational change while maintaining service continuity and supporting employee engagement and retention.
• Oversee application enhancements, new development, and ongoing maintenance across assigned State Enterprise portfolios.
• Establish consistent delivery standards for intake, estimation, prioritization, change management, testing coordination, and release practices.
• Champion AI-assisted development, testing, and implementation practices to improve delivery speed, quality, and engineering productivity, with appropriate human oversight.
• Partner with the VP of Technology Operations to coordinate quality assurance resources, production readiness, and the transition of new or modified services into ongoing operations.
• Establish measurable delivery performance indicators, including throughput, lead times, backlog health, quality, and commitment attainment.

Education

Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related field, or equivalent professional experience

Job description

Tyler Technologies is seeking a Senior Director of Technology Delivery to lead software development and technology delivery teams supporting State Enterprise clients. The role focuses on aligning delivery with client priorities, modernizing objectives, and driving high-quality, efficient solutions.

The position requires strategic leadership across multiple portfolios and a commitment to standardized delivery practices, with a strong emphasis on AI-assisted development and ongoing modernization