Senior Director, System Operational Process Improvement

Sentara Health Plans; Virginia Beach (VA); Hybrid; USD 120,000 - 150,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

Tuition Assistance – $5,250/year

Reimbursement for certifications

Job summary

Sentara Health Plans is seeking a Senior Director of Strategic Transformation to lead large-scale initiatives in Virginia Beach, VA. This role focuses on driving organizational changes, building relationships with leaders, and overseeing cross-functional project teams.

The ideal candidate will have a blend of negotiation, continuous improvement skills, and experience in optimizing processes. The company offers competitive benefits including medical plans, tuition assistance, and more.

Qualifications

• Proven leadership experience in driving large-scale organizational changes.
• Excellent analytical skills for identifying trends and opportunities.
• Ability to develop new skills and capabilities within the organization.

Responsibilities

• Lead re-imagination of end-to-end processes.
• Identify opportunities to simplify and redesign workflows.
• Drive cross-functional alignment and adoption of new practices.

Skills

Cross-functional collaboration

Negotiation

Resource alignment

Stakeholder engagement

Continuous improvement

Job description

## Senior Director, System Operational Process ImprovementApplyremote type: Hybridlocations: Virginia Beach, VAtime type: Full timeposted on: Posted Todayjob requisition id: JR-100261**City/State**Virginia Beach, VA**Work Shift**First (Days)**Overview:****The Senior Director of Strategic Transformation is a leadership role focused on leading and influencing while overseeing large-scale organizational changes. This role requires alignment to senior leaders, strategic vision, and the ability to drive successful change across the enterprise. This leader is responsible for all aspects of leading a diverse, cross-functional team (both direct and matrix reports) that provides support for successful end-to-end delivery of initiatives/programs/projects - driving pace, speed to market and key consumer outcomes based on organizational strategy and needs.****Building strong, collaborative relationships with enterprise leaders to define, prioritize, and develop programs and initiatives is critical to maximize efficiencies and ensure financial targets are met (inclusive of value, outcomes measurements and KPIs).***This dynamic leader will excel in:** *cross-functional collaboration, negotiation, resource alignment, stakeholder engagement, and continuous improvement.** *overseeing project portfolios, and ensuring transformation and project management standards across the organization, managing program leaders, project managers and teams** *execution and delivery that is on scope, schedule, and budget** *analyzing data to identify trends, patterns, and opportunities for improvement** *developing new skills and capabilities within the organization to support ongoing transformation initiatives** *tracking and measuring performance against key metrics and targets** **Role Responsibilities – Transformation Office*** · Lead re‐imagination of end‐to‐end processes by challenging legacy assumptions and ways of working* · Identify opportunities to simplify, eliminate, or fundamentally redesign work* · Redefine workflows, decision paths, and governance to improve flow and clarity* · Develop practical, non‐technology‐led solutions to reduce complexity and friction* · Translate re‐imagined concepts into clear, prioritized improvement plans* · Partner with IT to align re‐designed processes with targeted AI or automation enablement* · Ensure technology is applied only after processes are meaningfully simplified* · Drive cross‐functional alignment to adopt new process designs and operating models* · Track impact of re‐imagined solutions on efficiency, speed, and effectiveness**Benefits: Caring For Your Family and Your Career****•** Medical, Dental, Vision plans• Adoption, Fertility and Surrogacy Reimbursement up to $10,000• Paid Time Off and Sick Leave• Paid Parental & Family Caregiver Leave• Emergency Backup Care• Long-Term, Short-Term Disability, and Critical Illness plans• Life Insurance• 401k/403B with Employer Match• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education• Student Debt Pay Down – $10,000• Reimbursement for certifications and free access to complete CEUs and professional development•Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.**Sentara Health is an equal opportunity employer** and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.In support of our mission “to improve health every day,” this is a tobacco-free environment.**For positions that are available as remote work,** **Sentara Health employs associates in the following states:**Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.