Senior Director, Strategic User Research & Insights

Xometry; Waltham (MA); Hybrid; USD 180,000 - 200,000; Full time

Benefits offered by this job

401(k) match

Medical, dental, and vision insurance

Generous paid time off

Job summary

Xometry seeks a Senior Manager, User Research in Massachusetts to lead a team and drive research that influences product decisions. This role requires 10+ years of user research experience, with a strong focus on transforming insights into actionable product strategies.

The ideal candidate will partner with Product, Design, and Engineering teams while ensuring high standards of research rigor and clarity. A competitive salary range of $180,000-$200,000 annually plus bonuses is offered, along with comprehensive benefits.

Qualifications

• 10+ years of experience in user research, including 2+ years managing researchers.
• Proven track record of driving product decisions through research.
• Exceptional ability to translate research insights into measurable product imperatives.

Responsibilities

• Lead and develop a team of senior researchers.
• Ensure research outputs directly influence product decisions and roadmaps.
• Drive clarity in problem definition before design and development begin.

Skills

User research experience

Team management

Product and business impact communication

Influence cross-functional decisions

Job description

Xometry seeks a Senior Manager, User Research in Massachusetts to lead a team and drive research that influences product decisions. This role requires 10+ years of user research experience, with a strong focus on transforming insights into actionable product strategies.

The ideal candidate will partner with Product, Design, and Engineering teams while ensuring high standards of research rigor and clarity. A competitive salary range of $180,000-$200,000 annually plus bonuses is offered, along with comprehensive benefits.