Senior Director, Solutions

GXO Logistics, Inc.; Illinois; On-site; USD 180,000 - 260,000; Full time

Benefits offered by this job

Health insurance

401(k)

Life insurance

Disability insurance

Incentive plan

Job summary

GXO Logistics, Inc. is seeking a Sr. Director, Solutions Design to lead strategy, design, and development of advanced logistics solutions across diverse customer segments.

You’ll head a multidisciplinary team and champion automation and data-driven design to enable growth and successful implementations. You will partner with Operations, IT, Finance, and Sales to validate concepts, align tech architecture, and drive cost-effective solutions with proven ROI.

Qualifications

• Bachelor's degree in Industrial Engineering, Mechanical Engineering, Technology, Mechatronics, Supply Chain, or related field or equivalent experience.
• 15+ years of experience in logistics engineering, automation design, solutions development in 3PL/contract logistics or related environments.
• Deep knowledge of warehouse automation technologies (AMRs, conveyors, sortation, AS/RS, robotic picking).
• Proven experience leading Solutions Design teams through complex RFPs and customer solutioning.
• Experience integrating operational designs with digital systems (WMS, WES, LMS, TMS).
• Proven experience developing customer-focused value propositions and ROI models.

Responsibilities

• Lead the strategy and direction of the Solutions Design function to support customer growth and GXO objectives.
• Develop advanced warehouse and logistics solutions translating customer requirements into optimized designs and automation strategies.
• Collaborate with Business Development and Sales to develop compelling solutions, ROI models, and strategic recommendations.
• Leverage automation, data analytics, inventory strategies, and labor standards to optimize throughput and ROI.
• Lead a multidisciplinary team of Solutions Managers, Engineers, Analysts, and Pricing Leads to foster innovation and excellence.

Skills

Leadership

Strategic thinking

Negotiation

Communication

Data analysis

Excel

Education

Bachelor's degree in Industrial Engineering or related field

Tools

WMS

WES

LMS

TMS

CAD blocks

Job description

Logistics at full potential.

At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

As the Sr. Director, Solutions Design, you will lead the strategy, design, and development of advanced logistics solutions that enable growth and operational excellence across GXO's diverse customer and industry segments. This role will lead a multidisciplinary Solutions Design organization, champion automation and data-driven design, and help drive new customer acquisition and successful implementation of complex logistics solutions.

Pay, Benefits And More.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.

What you'll do on a typical day:

• Lead the overall strategy and direction of the Solutions Design function, establishing innovative, scalable, and financially sound solutions that support customer growth and GXO's business objectives
• Develop advanced warehouse and logistics solutions by translating customer requirements into optimized facility designs, operational models, technology integrations, automation strategies, and value propositions
• Partner with Business Development and Sales leadership to develop and present compelling solutions, RFP responses, ROI models, and strategic recommendations to customers, prospects, and executive leadership
• Leverage automation, data analytics, SKU slotting, inventory strategies, labor standards, and operational modeling to develop solutions that optimize throughput, flexibility, scalability, cost, and ROI
• Lead and develop a multidisciplinary team of Solutions Managers, Industrial Engineers, Automation Specialists, Data Analysts, Logistics Analysts, and Pricing Leads while establishing a culture of innovation, accountability, and technical excellence
• Partner with Operations, IT, Automation Engineering, Finance, Pricing, Real Estate, and other functional leaders to validate assumptions, align technology architecture, ensure cost accuracy, and support successful solution implementation
• Establish standardized solution approaches, technology strategies, ROM/FIRM models, CAD blocks, labor standards, and other tools to improve speed to solution, competitiveness, and win rates
• Drive continuous improvement by analyzing solution performance, capturing lessons learned, monitoring KPIs, and improving design accuracy, cost performance, and customer outcomes

What you need to succeed at GXO:

At a minimum, you'll need:

• Bachelor's degree in Industrial Engineering, Mechanical Engineering, Technology, Mechatronics, Supply Chain, or a related field, or equivalent related work or military experience
• 15+ years of experience in logistics engineering, automation design, solutions development, or related fields within 3PL/contract logistics, OEM, or systems integrator environments
• Deep knowledge of warehouse automation technologies, including AMRs, conveyors, sortation, AS/RS, robotic picking, packaging automation, and pick-to-light systems
• Proven experience leading Solutions Design teams through complex, multi-vertical RFP and customer solutioning processes
• Experience integrating operational designs with digital systems including WMS, WES, LMS, TMS, and data platforms
• Proven experience developing customer-focused value propositions, ROI models, financial analyses, and commercially viable solutions
• Strong understanding of warehouse and order fulfillment design, including forward and reserve storage, SKU slotting, inventory velocity, and batch, cluster, and discrete picking methodologies
• Advanced Excel, PowerPoint, data analysis, financial modeling, and ROI modeling skills
• Exceptional communication, customer relationship, executive presentation, negotiation, and influencing skills

It'd be great if you also have:

• Experience developing standardized solution sets, automation strategies, labor standards, CAD tools, and technology deployment strategies to accelerate solution development
• Experience supporting multiple industry verticals, including e-commerce, retail, industrial, food & beverage, technology, aerospace, and automotive
• Experience driving new customer acquisition, solution win rates, margin performance, and continuous improvement across a Solutions Design organization

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

We are proud to be an Equal Opportunity employer including Disabled/Veterans.

GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.