Senior Director, Social Services & Clinical Programs

ICL; United States; On-site; USD 67,000 - 82,000; Full time

Benefits offered by this job

Health benefits

403(b) Retirement Savings Plan

Paid Time Off

Wellness programs

Learning & Development

Commuter benefits

Discount programs

Flexible spending plans

Pet insurance

Job summary

Quality Inn in Long Island City, NY, is seeking a Director of Social Services to lead on-site counseling, entitlement, health and educational programs, and social services coordination.

The role directs social services staff, ensures access to mental health, medical and housing resources, and maintains program quality through supervision and data-driven oversight. On-site work with a commitment to DHS regulations and client well-being.

Qualifications

• Master’s or Doctoral degree in a Human Services field (Social Work, Psychology, Nursing, Rehab Counseling, Counseling, etc.).
• Minimum of 3 years progressive supervisory experience in a human services setting.
• Ability to supervise case managers and their written work; coaching when appropriate.
• Experience with treatment planning and DHS regulations.

Responsibilities

• Direct the social services staff to provide counseling, entitlement, health and educational programs and social services.
• Coordinate clinical services on site.
• Ensure adequate mental health, medical, social services, housing placement and substance abuse services for all clients.
• Control the quality of services through formal supervision, case conferences and consultation to ensure a high standard of services.
• Evaluate assessment documentation and establish criteria for program admission.
• Communicate with referral agencies on admission criteria and bed vacancies.
• Review charts and database entries.
• Work with program director and staff to support clinical work.
• Establish an ongoing training program and staff development to ensure professional and informed service.
• Implement casework policies and procedures to ensure continuity of services.
• Manage collection and analysis of client and program data to generate reports and evaluate programs.
• Intervene in major crises to ensure the well-being of staff and clients.
• Provide technical assistance to case management team as needed.
• Work jointly with contract medical / mental health providers to ensure timely delivery of services.
• Provides supervision and oversight to supervisory clinical staff.
• Completion of performance evaluations.
• Has on-call responsibility.
• Perform other duties as assigned.

Education

Master’s or Doctoral degree in Human Services

NYS licensure in professional field

Job description

Quality Inn in Long Island City, NY, is seeking a Director of Social Services to lead on-site counseling, entitlement, health and educational programs, and social services coordination.

The role directs social services staff, ensures access to mental health, medical and housing resources, and maintains program quality through supervision and data-driven oversight. On-site work with a commitment to DHS regulations and client well-being.