Senior Director, Quality & Performance Improvement

Baystate Medical Center; Springfield (MA); On-site; USD 158,371 - 215,342; Full time

Job summary

Baystate Medical Center in Springfield, Massachusetts, is seeking a Director of Quality & Performance Improvement. This pivotal role entails leading quality reporting, performance measurement, and data analytics initiatives, enhancing care delivery across the organization.

The successful candidate will ensure integration of quality performance and safety priorities, driving sustainable improvements through evidence-based methodologies in a high-reliability organizational framework.

A Master’s degree and relevant certification are required, alongside substantial experience in healthcare quality and leadership.

Qualifications

• Master’s degree in a related field required.
• Certification in Healthcare Quality or Performance Improvement preferred.
• Minimum of five years of experience in healthcare quality.

Responsibilities

• Lead the strategy for quality reporting and performance measurement.
• Standardize and deploy evidence-based improvement methodologies.
• Ensure accuracy of clinical quality data submissions.

Skills

Performance Measurement & Reporting

Data Governance & Validation

Analytics & Insight Translation

Improvement Methodologies (PDSA)

Quality Program Integration

Education

Master’s degree (MPH, MHA, MBA, or related field)

Certification in Healthcare Quality or Performance Improvement (CPHQ or equivalent)

Tools

Performance dashboards

Patient Safety Event Reporting System

Job description

Baystate Medical Center in Springfield, Massachusetts, is seeking a Director of Quality & Performance Improvement. This pivotal role entails leading quality reporting, performance measurement, and data analytics initiatives, enhancing care delivery across the organization.

The successful candidate will ensure integration of quality performance and safety priorities, driving sustainable improvements through evidence-based methodologies in a high-reliability organizational framework.

A Master’s degree and relevant certification are required, alongside substantial experience in healthcare quality and leadership.