Senior Director Quality & Patient Engagement

Mount Sinai Morningside; New York (NY); Sur place; USD 186 000 - 279 000; Plein temps

Résumé du poste

Mount Sinai Morningside is seeking a Senior Director for Population Health Quality and Patient Engagement to drive initiatives that improve value for patients, plans, providers, and partners. This role leads ambulatory quality programs and partners with analytics and IT to optimize Epic and related systems.

A senior leader with 5+ years in quality across ambulatory care and a track record in value-based care is required, with strong collaboration skills and strategic vision.

Qualifications

• 5+ years of leading quality initiatives in ambulatory settings.
• 3–5 years in ambulatory quality/value-based care quality.
• Graduate degree in Business or Healthcare Administration.

Responsabilités

• Drive implementation and improvements for value-based care initiatives.
• Partner with analytics team, Digital and Technology Partners, and Epic EMR team.
• Lead quality metrics, target performance, and physician education initiatives.
• Collaborate with CMO, Population Health and CIN to align strategy.

Connaissances

Quality leadership

Ambulatory quality

ACO/value-based care

Stakeholder engagement

Formation

Graduate degree in Business or Healthcare Administration

Outils

Epic EMR

Community EMRs

Description du poste

Description

Job Description

The Senior Director for Population Health Quality and Patient Engagement drives the implementation and ongoing improvement initiatives that enable Mount Sinai to deliver better value to its patients, its customers (i.e., plan sponsors and payers), its providers, and its partners. At Mount Sinai, value is defined broadly and encompasses improved health outcomes, more efficient operations, better patient experience, more joyful care team environment, and improved financial performance in value-based contracts.

The Primary Focus Of The Senior Director Will Be

• Select Employed Ambulatory Metrics
• Select Voluntary Ambulatory Metrics
• Epic Optimization to Support Above
• Primary care patient engagement rates
• a mission critical metric for care excellence and primary care success)
• Focused on all payer classes, with deeper focus on patients who have Medicare and Commercial insurance

Responsibilities

This Senior Director will report to the CMO, Population Health and Clinically Integrated Network. The SD will partner with the MSHP analytics team, Digital and Technology Partners (DTP, i.e. IT) Epic EMR team to drive targeted quality and patient engagement performance most relevant to Mount Sinai's value-based care contracts and select system quality goals (defined with the CMO of Population Health and CIN, and other key system stakeholders.

The ideal candidate will have significant experience (5+ years) in leading quality initiatives in the ambulatory setting, and a record of accomplishment in meeting or exceeding quality metrics. Leadership experience in ACO or value-based care quality metrics is required. Key personal attributes include a positive and enthusiastic attitude, efficient and focus on key results, and a balanced mix of confidence and humility.

Key Expectations Also Include

• Co-develop strategy with team and CMO, Population Health and CIN,
• Identify and track performance on key indicators,
• Analyze performance against national benchmarks,
• Plan and co-develop content for physician education/engagement initiatives

Qualifications

Education / Requirements

• Graduate degree in Business or Healthcare Administration.
• 7-10 years of demonstrated success in leading quality programs with shareable before and after results
• 3-5 years should be within ambulatory quality/value-based care quality

Additional Skills

• Familiarity with Epic EMR and Some Community EMRs, strongly preferred
• Knowledge of MACRA/MIPS quality, strongly preferred
• Familiarity with Epic EMR and Some Community EMRs, strongly preferred
• Knowledge of MACRA/MIPS quality, strongly preferred

Employer Description

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well‑being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About The Mount Sinai Health System

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.

Compensation

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $186000 - $279007 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.