Senior Director - Quality

Spllabs; United States; Remote; USD 140,000 - 190,000; Full time

Job summary

SPL, a leading provider of compliance and testing services, is seeking a Senior Director – Quality to lead SPL’s Quality function across laboratory and field operations. You will develop and maintain Quality Management Systems, ensure regulatory compliance, oversee accreditation, audits, CAPA, and drive continuous improvement.

This role partners with executive leadership and operations to improve data integrity, performance metrics, and operational efficiency across Energy, Environmental, and

Qualifications

• Strong knowledge of QMS, regulatory compliance, accreditation standards, and QA practices.
• Experience leading quality programs across multiple locations.
• Understanding of laboratory operations, data integrity, and risk management.
• Experience with CAPA, root-cause analysis, audits, and continuous improvement.

Responsibilities

• Lead and oversee SPL’s Quality programs across all locations.
• Develop and maintain QMS supporting objectives and regulatory requirements.
• Ensure consistent quality standards, policies, and procedures.
• Oversee accreditation, audits, and corrective actions.
• Monitor quality performance metrics and improvement initiatives.
• Collaborate with operations and leadership to improve quality.

Skills

QMS expertise

Regulatory compliance

Leadership

Data integrity

Audits & CAPA

Risk management

LIMS / eQMS

Executive communication

Process improvement

Education

Bachelor's degree

Advanced degree preferred

Tools

LIMS

eQMS

Job description

SPL is a leading provider of compliance and testing services for Environmental, Energy, and other end markets. Through our ISO and NELAP certified labs, verifiable test methods, and nationally recognized scientists SPL is dedicated to ensuring accurate and defensible data to our clients and communities. By providing best-in-class laboratory, metrology, and data management services, as well as access to data in real-time, our customers are able to efficiently track and optimize their operations. At SPL, we are committed to meeting the needs of the Environmental and Energy sectors through our expansive network of laboratories and service centers. It is our mission to be your preferred partner, empowering our customers to lead the world toward a more transparent, fair, and sustainable future.

Job Summary:

The Senior Director – Quality is responsible for leading SPL’s overall Quality function across laboratory and field operations. This position oversees quality management systems, regulatory compliance, accreditation, risk management, and continuous improvement initiatives. The Senior Director works closely with executive leadership, operational teams, and clients to ensure consistent quality standards, operational efficiency, and technical excellence across SPL’s Energy, Environmental, and Measurement businesses.

Responsibilities:

• Lead and oversee SPL’s Quality programs across all laboratory and field operations.
• Develop, implement, and maintain Quality Management Systems (QMS) that support business objectives and regulatory requirements.
• Establish and maintain consistent quality standards, policies, procedures, and accountability across all locations.
• Ensure compliance with applicable regulatory, accreditation, industry, and client requirements.
• Oversee laboratory accreditation, certification programs, internal audits, and corrective actions.
• Identify and address quality risks, technical concerns, and opportunities for process improvement.
• Maintain quality controls to ensure data accuracy, integrity, consistency, and reliability of laboratory results.
• Serve as a primary point of contact for significant client quality concerns, investigations, audits, and corrective actions.
• Partner with executive leadership and department managers to improve quality performance and operational efficiency.
• Develop and monitor quality performance metrics, reports, and improvement initiatives.
• Lead efforts to modernize quality processes through technology, automation, and standardized procedures.
• Build, mentor, and develop a high-performing Quality team while promoting accountability and continuous improvement.
• Collaborate with Operations, Technical Services, Commercial, HSE, IT, HR, and laboratory leadership to support companywide quality initiatives.
• Support quality integration efforts related to business growth, acquisitions, and new locations.
• Represent SPL professionally during client meetings, regulatory audits, and technical discussions.
• Other duties as assigned.

Requirements

• Strong knowledge of Quality Management Systems (QMS), regulatory compliance, accreditation standards, and quality assurance practices.
• Proven experience leading quality programs across multiple locations or business operations.
• Strong understanding of laboratory operations, technical quality standards, data integrity, and risk management.
• Experience with corrective and preventive actions (CAPA), root-cause analysis, audits, and continuous improvement.
• Demonstrated leadership skills with the ability to develop teams, manage change, and drive accountability.
• Excellent analytical, problem-solving, and decision-making abilities.
• Strong written and verbal communication skills with the ability to interact effectively with executive leadership, clients, and regulatory agencies.
• Ability to manage multiple priorities, meet deadlines, and implement effective solutions.
• Experience collaborating across departments to improve processes and operational performance.
• Working knowledge of Laboratory Information Management Systems (LIMS), electronic Quality Management Systems (eQMS), and related technologies.
• Strong organizational skills, attention to detail, and commitment to quality excellence.

Education:

• Bachelor's degree in Chemistry, Engineering, Environmental Science, Quality Management, or a related scientific or technical field required.
• Advanced degree preferred.
• Minimum of 10 years of progressive experience in Quality Assurance, Quality Management, laboratory operations, or a related technical field, including significant leadership experience.
• Experience in laboratory, analytical testing, measurement, or technical services environments required.
• Energy and/or environmental industry experience strongly preferred.
• Professional Quality, laboratory, or technical certifications preferred but not required.

Travel Requirements:

This position requires up to 30% travel within the United States to support laboratory locations, field operations, and leadership activities. Occasional short-notice travel may be required.

Work Schedule:

This position generally follows standard business hours, Monday through Friday, with flexibility to accommodate operational needs. Additional hours may be required to support business priorities and deadlines. Work location is TBD/Remote.

SPL does not offer sponsorship of employment-based nonimmigrant visa petitions for this role.

SPL is an equal opportunity employer committed to diversity in recruiting, hiring, developing, compensating, and promoting applicants and employees. All employment decisions are made without regard to sex, race, color, religion, national origin, citizenship, age, disability, marital or veteran status, sexual orientation, gender identity or expression, or any other legally protected category. This includes providing reasonable accommodations for employees' and applicants' disabilities or religious beliefs and practices.