Senior Director, Product - Supply Chain & Demand Forecasting

SupportFinity™; Sunnyvale (CA); On-site; USD 160,000 - 200,000; Full time

Benefits offered by this job

Competitive salary

Bonus and equity

Comprehensive benefits

Job summary

SupportFinity™ is seeking a seasoned Senior Director, Product specializing in Supply Chain & Demand Forecasting. In this pivotal role, you will define and execute strategies to enhance demand planning and replenishment capabilities within the Retail/CPG sector.

The ideal candidate should have over 10 years of industry experience, with proficiency in tools like Blue Yonder and SAP IBP, and a strong executive presence to engage with top-tier clients.

Competitive salary, bonuses, equity, and comprehensive benefits are part of the offering, together with an opportunity to innovate in a rapidly growing SaaS firm.

Qualifications

• 10+ years of experience in retail or CPG supply chain management, preferably in demand planning, forecasting, MDM, or allocation.
• Experience in SaaS, enterprise software, or consulting focused on supply chain transformation highly preferred.
• Proven success in managing cross-functional teams and influencing product direction.

Responsibilities

• Define and execute the vision and strategy for demand planning and replenishment capabilities.
• Lead market analysis to identify evolving customer needs and technology trends.
• Act as a strategic advisor to top-tier clients on demand and supply planning.

Skills

Retail supply chain management

Demand planning

Forecasting

MDM

Data science

Education

Bachelor’s degree in supply chain, Engineering, Business, or related field

MBA or advanced degree

Tools

Blue Yonder

SAP IBP

o9

Relex

Oracle RPAS

Job description

Title

Senior Director, Product – Supply Chain & Demand Forecasting

Reporting Structure

SVP, Product Management

Location

United States

Key Responsibilities

Strategy & Solution Leadership

• Define and execute the vision and strategy for demand planning and replenishment capabilities within the Retail/CPG vertical.
• Lead market analysis to identify evolving customer needs, technology trends, and competitive differentiation.
• Partner with Product and Engineering to shape solution roadmaps aligned to retailer and CPG supply chain needs.

Forecasting & Replenishment Expertise

• Develop frameworks for forecast accuracy, inventory turnover, and replenishment for DC and stores; develop a roadmap for enhancing and creating a market advantage for other supply chain products such as MDM, Allocation and store execution.
• Guide the development of machine learning models for demand sensing, seasonality detection, and supply signal integration.
• Align replenishment strategies with business goals such as OTIF, cost‑to‑serve, and working capital reduction.

Customer Engagement & Enablement

• Act as a strategic advisor to top‑tier clients, co‑developing solutions and demonstrating value realization from pilot to scale.
• Lead executive briefings, workshops, and advisory sessions on demand and supply planning best practices.
• Help drive pre‑sales conversations, RFP responses, and value proofing alongside Sales and Solutions teams.

Go‑to‑Market & Internal Collaboration

• Develop use cases, customer stories, and ROI cases for GTM materials and field enablement.
• Collaborate with Marketing and Sales to translate technical capabilities into compelling positioning for business stakeholders.
• Work with Customer Success and Delivery teams to ensure seamless implementation and sustained impact.
• Develop product positioning and pricing strategies to gain market share and maximize profits.

Qualifications

• 10+ years of experience in retail or CPG supply chain management, preferably in demand planning, forecasting, MDM, allocation, store operations.
• Experience in SaaS, enterprise software, or consulting focused on supply chain transformation highly preferred.
• Deep domain knowledge in tools such as Blue Yonder, SAP IBP, o9, Relex, Oracle RPAS.
• Proven success in managing cross‑functional teams and influencing product direction in matrixed organizations.
• Strong executive communication skills with the ability to translate analytics and strategy into clear business value.
• Background in data science, analytics, or AI/ML application to forecasting is a strong plus.
• Bachelor’s degree in supply chain, Engineering, Business, or related field; MBA or advanced degree preferred.

What We Offer

• Opportunity to lead innovation in the future of demand and supply chain technology.
• A collaborative, high‑impact role within a fast‑growing SaaS company.
• Competitive salary, bonus, equity, and benefits.
• Exposure to leading global retailers and CPG brands.