Senior Director, Product Management

Capital One; Chicago (IL); On-site; USD 240,300 - 274,300; Full time

Benefits offered by this job

Comprehensive health benefits

Competitive salary

Performance-based compensation

Job summary

A financial services company is seeking a skilled Product Manager to lead digital customer experiences in Chicago. The role demands over nine years of experience in Product Management, with responsibilities that include overseeing market performance and collaborating with business partners to develop technical requirements. Candidates should possess a Bachelor's or Master's degree in a quantitative field. This position offers competitive compensation within a vibrant team environment.

Qualifications

• At least 9 years of experience working in Product Management.
• Currently obtaining a relevant Bachelor's or Master's Degree.
• Experience translating business strategy into digital products.

Responsibilities

• Drive management and delivery of in-market performance.
• Understand business needs and areas of opportunity.
• Create business and technical requirements for product.

Skills

Product Management

Customer experience design

Cross-functional leadership

Education

Bachelor’s or Master’s Degree in a quantitative field

Job description

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

About The Team

This role is within Capital One’s Enterprise Consumer Product (ECP) Marketing Transformation team. ECP is responsible for Capital One’s digital customer experiences, including its award-winning mobile app, its online presence, and its marketing and messaging technology ecosystem. Within ECP, our team has a bold mission to transform the marketing infrastructure for Capital One.

This product leader is responsible for driving the management and delivery of in-market performance through successful implementation of pilots with our line of business partners. The individual will work with the lines of business to deeply understand business needs and areas of opportunity, then leverage those learnings to create the business and technical requirements needed for our product leads to build our destination Martech stack and partner with the lines of business to ensure high‑quality implementation of the prioritized campaigns.

Capital One Product Framework

• Human Centered – Obsesses about internal and external customer needs to reimagine and innovate product solutions
• Business Focused – Delivers game-changing outcomes by focusing on leverage and execution excellence
• Technology Driven – Leverages technology to deliver innovative and resilient solutions that enable both near-term and long-term value
• Integrated Problem Solving – Identifies and resolves complex problems to deliver outcomes while mitigating product risks
• Transformational Leadership – Leads cross-functional teams to solve customer problems and drive organizational alignment

Basic Qualifications

• At least 9 years of experience working in Product Management
• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
  • A Bachelor’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)
  • A Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Preferred Qualifications

• Experience translating business strategy and analysis into consumer-facing digital products

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Salary ranges by location:

• Chicago, IL: $240,300 – $274,300 (Sr. Dir, Product Management)
• McLean, VA: $264,300 – $301,700 (Sr. Dir, Product Management)
• New York, NY: $288,400 – $329,100 (Sr. Dir, Product Management)
• Richmond, VA: $240,300 – $274,300 (Sr. Dir, Product Management)
• Riverwoods, IL: $240,300 – $274,300 (Sr. Dir, Product Management)

This role is also eligible to earn performance-based incentive compensation, which may include cash bonus(es) and/or long-term incentives (LTI). Incentives could be discretionary or non-discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being. Eligibility varies based on full- or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please.

Equal Opportunity Employer (EOE)

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

For accommodations during the application process, contact Capital One Recruiting at 1‑800‑304‑9102 or via email at [e-mail]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One’s recruiting process, please send an email to [e-mail].

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