Senior Director, Pharmacy Patient Services

Scorpion Therapeutics; New Jersey; On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Vacation 120 hrs/yr

Sick time 40 hrs/yr (CO 48; WA 56)

Holiday pay incl. floating holidays 13

Work/Personal/Family up to 40 hrs/yr

Parental leave 480 hrs

Bereavement 240 hrs (immediate) / 40

Caregiver leave 80 hrs (52-week

Volunteer leave 32 hrs/yr

Military spouse time-off 80 hrs/yr

Job summary

Scorpion Therapeutics in Titusville, NJ, seeks a Senior Director of Pharmacy Patient Services to lead strategy and program design for the pharmacy channel across the NA portfolio, spanning specialty and retail, with emphasis on patient engagement and data/tech-enabled support.

You will direct cross-functional teams across marketing, commercial, patient solutions, and IT to build best-in-class capabilities, drive patient access, and align with compliance and governance standards.

Qualifications

• Bachelor’s degree is required.
• 10+ years healthcare business experience with 5+ years leading large cross-functional teams.
• 3+ years designing patient support programs.
• Strong knowledge of patient support requirements, best practices, and healthcare regulations.
• Experience influencing strategic supplier relationships and talent development.

Responsibilities

• Lead people: coach and develop direct reports and foster a purpose-driven culture.
• Strategy & design: develop engagement plans and partner strategy using patient/market insights.
• Requirements & contracting: define partner criteria, lead RFPs and contracting.
• Operational excellence: optimize performance via analytics, benchmarking, and compliance monitoring.
• Account management: shape objectives, influence priorities, support contracting and quarterly reviews.
• Program operations & compliance: oversee approvals, contracting, SOPs, training, monitoring.
• Measurement/reporting: set goals and present operational, impact and financial metrics.
• Budgeting, strategic planning, culture, and ethics.

Skills

Cross-functional leadership

Healthcare access

Patient support programs

Supplier relationship management

Talent development

Education

Bachelor’s degree

Job description

Senior Director, Pharmacy Patient Services (Titusville, NJ)

Summary/Role: Lead strategy and program design for the pharmacy channel across the NA portfolio of brands, including multi-generational lifecycle plans for specialty and retail pharmacies; partner and fee-for-service strategies; and data/technology agreements to support patients starting, resuming, or continuing J&J therapies. Build best-in-class capabilities to support patient engagement; partner across marketing, account management, commercial excellence, patient solutions, value/access/pricing (VAP), sales, IT, procurement, legal, finance, healthcare compliance, training, policy, and advocacy.

Key Responsibilities

• Lead people: coach/develop direct reports; support a purpose-driven culture.
• Strategy & design: develop engagement plans and partner strategy using patient/market insights.
• Requirements & contracting: define partner criteria/program requirements; lead capabilities discussions, RFPs, contracting.
• Operational excellence: optimize performance via analytics, benchmarking, and compliance monitoring; partner with pharmacies on training/tech/tools/staffing/incentives.
• Account management: shape objectives, influence priorities, support contracting, and run quarterly business reviews.
• Program operations & compliance: oversee approvals, negotiation/contracting, SOPs, training, and monitoring.
• Measurement/reporting: set goals/KPIs and present operational/impact/financial metrics.
• Budgeting, strategic planning, culture, and ethics.

Qualifications

• Bachelor’s degree required.
• 10+ years healthcare business experience; 5+ years leading large cross-functional teams; 3+ years designing patient support programs.
• Strong knowledge of patient support requirements, best practices, and healthcare regulations.
• Experience influencing strategic supplier relationships; track record developing talent.
• Required experience domains: strategy development, services/customer experience marketing, matrix org, capabilities/change, and/or financial management (mix preferred).

Required/Preferred Skills

• Required: Cross-functional leadership, Healthcare access, Patient support programs, Supplier relationship management, Talent development.
• Preferred: Communication, customer centricity/engagement/satisfaction, customer service philosophy/operations/trends, developing others/give feedback, inclusive leadership, market research, personalized services, process improvements/optimization, service request management, tactical planning.

Benefits

• Vacation 120 hrs/yr
• Sick time 40 hrs/yr (CO 48; WA 56)
• Holiday pay incl. floating holidays 13 days/yr
• Work/Personal/Family up to 40 hrs/yr
• Parental leave 480 hrs
• Bereavement 240 hrs (immediate) / 40 hrs (extended)
• Caregiver leave 80 hrs (52-week rolling)
• Volunteer leave 32 hrs/yr
• Military spouse time-off 80 hrs/yr