Senior Director, Pharmacy Consulting

WTW; Appleton (WI); Remote; USD 170,000 - 225,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid holidays

Paid time off

Job summary

WTW is seeking a Pharmacy Senior Director to shape strategic directions for our pharmacy business and lead high-visibility client engagements in North America. You will collaborate with a skilled team to extend our pharmacy and broader health care delivery capabilities, driving client value and revenue.

The role requires a pharmacist degree (or substantial pharmacy consulting experience), a strong executive presence, and the ability to lead complex multi-year programs with cross-functional teams

Qualifications

• 10+ years’ experience designing/managing large group pharmacy benefit plans in a consulting or brokerage environment.
• Proven ability to generate revenue and grow large client relationships.
• Experience leading a global team and projects with strategic partnerships.
• Executive presence with polished written and verbal communication; able to convey complex ideas simply.

Responsibilities

• Lead the development and growth of pharmacy solutions for national clients.
• Partner with vendors and clients to design next-gen pharmacy approaches and technology enablement.
• Represent WTW in conferences, articles, and external thought leadership.
• Drive pharmacy benefits sales and design innovative engagement models.
• Oversee PBM vendor procurement, audits, and cost-savings strategies.
• Collaborate with cross-functional teams to expand integrated pharmacy offerings.

Skills

Strategic leadership

Executive presence

Client relationship management

Pharmacy industry knowledge

Communication skills

Education

Bachelor’s of Pharmacy or PharmD degree

Job description

Description

As a Pharmacy Senior Director, you will contribute to new strategic and innovative directions for our pharmacy business while leading large, highly visible client engagements. You will serve as a key voice to the marketplace of one of the world’s leading HR consulting firms and have the ability to contribute to the evolution of pharmacy and broader health care delivery in North America. You will grow our solutions portfolio with a focus on driving client value and revenue. The ideal candidate brings influence and strategic thinking to address unique client needs in the pharmacy space and to more broadly evolve our practice. You will collaborate with a strong team of highly experienced consultants within the pharmacy practice as well as engage in cross functional activities with other health and benefits colleagues and subject matter experts who together deliver unparalleled value to our clients and the broader pharmacy community. A pharmacist degree and license in good standing is preferred for this role, or significant pharmacy consulting experience.

The Role

Deliver tangible and measurable contributions around pharmacy innovation that can be leveraged nationally. Also serve as part of a team of consultants as the lead pharmacy strategic partner and trusted advisor to large, complex clients in the design and management of their pharmacy benefit programs including:

• Spearhead the development of new pharmacy approaches; collaborate with executive leadership at vendors and clients in creation of the next generation of solutions


• Meet with vendors to understand the opportunities for strategic partnerships and pharmacy solution opportunities including potential for technology enablement.


• Contribute to marketing of WTW by speaking at conferences, writing articles and otherwise promoting the company


• Pharmacy benefit consulting on a national basis to complex, forward-thinking employers. Role includes:


• Driving new relationships and sales


• Designing and executing on innovative engagement design and approaches


• Pharmacy Benefits Manager (PBM) vendor procurement and negotiation


• Audits of PBM performance (financial and operational)


• Plan analysis, design, cost-savings and member engagement strategies


• Strategy for effectively managing pharmacy benefits aligned with broader health care goals


• Specialty drug management


• Materially grow pharmacy benefits revenue through serving as the pharmacy benefits expert in new client pursuits by crafting and selling solutions to meet their needs


• Partner closely with the financial, actuarial and analytics, health equity and wellbeing, and other related cross functional WTW teams to define a multi-year strategy for expanding the comprehensiveness of our integrated pharmacy and clinical offerings


• Own product research, development, deployment and outcomes measurement within the assigned time period and with an assigned goal


• Contribute pharmacy and related perspectives to broader health and benefits strategy and growth


• Support strategic partnerships, including launch, maintenance and enhancements of partnership offerings


• Demonstrate extensive leadership ability by directly managing and/or mentoring other consultants

Qualifications

The Requirements

• 10+ years’ experience and success in the design/management of large group pharmacy benefit plans gained in a consulting or brokerage environment


• Proven ability to generate revenue


• Track record of success in managing and growing large client relationships


• Proven experience in successfully leading a global team and projects, and strategic partnership development and growth


• An executive presence with polished and well developed written and oral communication skills with an ability to communicate complex ideas simply and effectively


• A dynamic strategic thinker not afraid to challenge the status quo by asking hard questions and deconstructing and rebuilding current solutions as necessary


• Superior ability to influence and collaborate with senior management and work across all levels of an organization as well as cross functional teams


• Interest and aptitude in keeping abreast of the latest developments in pharmacy and broader health and benefits plan strategy and contributing to the development of new tools and approaches


• Excellent Microsoft Office skills, particularly in Excel and PowerPoint


• Availability to travel


• Bachelor’s of Pharmacy or PharmD degree preferred


• For pharmacists, actively licensed in home state and in good standing


• State Life and Health license required within 90 days of joining

This position can be based in a major U.S. Market and is open to remote/virtual work.

This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.

Compensation and Benefits

Benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only).

Compensation

The salary compensation range being offered for this role is $170,000 to $225,000.

This role is also eligible for an annual short-term incentive bonus.

Company Benefits:

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

• Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)


• Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (https://d36rd0l160k43h.cloudfront.net/8d92c6fbfdb5739ec8cb1b21f6cd3a0c/0ec8d85031915b298653083768697885/Washington-State-Time-Off%202026.pdf)


• Retirement Benefits: Contributory Pension Plan and Savings Plan (401k). All Level 38 and more senior roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans

Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.

EOE, including disability/vets