Senior Director Payment Products - Remote

UnitedHealth Group; Eden Prairie (MN); Remote; USD 159,000 - 273,000; Full time

Job summary

UnitedHealth Group is seeking a Senior Director of Payment Products to lead strategy, roadmap, and commercialization of Payment Guarantee and related payment solutions. This role emphasizes market validation, economic modeling, and scalable delivery. Remote work is available nationwide in the U.S.; in-office requirements apply in certain regions for Minneapolis or Washington, D.C.

area. You will partner across product, technology, operations, finance, and risk to deliver integrated revenue

Qualifications

• 10+ years of experience in product management, strategy, payments or healthcare technology.
• 5+ years leading complex product or commercialization initiatives in a matrixed organization.
• Experience developing or commercializing payment, revenue cycle or related healthcare products.
• Proven ability to translate customer needs into product strategy and business requirements.
• Experience leading cross-functional partners to deliver roadmaps and market execution.
• Demonstrated executive communication skills with ability to influence decisions.
• Willingness to travel 15-25%.

Responsibilities

• Define and execute the Payment Guarantee strategy, value proposition, target market, capability roadmap and commercialization plan.
• Design the product economics, including pricing, funding, float, risk sharing, provider value capture and sustainable margin.
• Establish the financial, operational, settlement, liquidity and performance risk controls required to launch and scale.
• Translate provider revenue cycle needs and payer payment dynamics into differentiated payment products and client solutions.
• Connect Payment Guarantee with Optum Insight capabilities across coding, billing, payment integrity, claims intelligence, payment acceleration and revenue cycle workflows to create integrated revenue integrity solutions.
• Lead customer discovery and pilots that validate demand, willingness to pay, measurable value and operational feasibility.
• Build evidence-based business cases and recommendations to invest, refine, partner or stop.
• Partner across Product, Technology, Operations, Finance, Legal, Risk, Sales and Client Management to deliver funded roadmaps, launch readiness and repeatable market execution.
• Strategically leverage data-driven insights and AI capabilities to solve complex problems, identify market expansion opportunities, and unlock commercial value.

Skills

Product management

Strategy development

Payments domain

Healthcare technology

Cross-functional leadership

Executive communication

Travel flexibility

Job description

Improve the lives of others while Caring. Connecting. Growing together.

Job Description - Senior Director Payment Products - Remote (2390336)

Senior Director Payment Products - Remote - 2390336

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together.

The Senior Director, Payment Guarantee leads the strategy, development and commercialization of Payment Guarantee and related payment products within Optum Insight. This leader takes the offering from market need through validated, scalable product by defining the value proposition, economics, risk model, capability roadmap, pilot design and commercial approach. The role also connects Payment Guarantee with Optum Insight products that deliver revenue integrity, creating integrated solutions that improve revenue certainty and financial outcomes for healthcare providers.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

• Define and execute the Payment Guarantee strategy, value proposition, target market, capability roadmap and commercialization plan
• Design the product economics, including pricing, funding, float, risk sharing, provider value capture and sustainable margin
• Establish the financial, operational, settlement, liquidity and performance risk controls required to launch and scale
• Translate provider revenue cycle needs and payer payment dynamics into differentiated payment products and client solutions
• Connect Payment Guarantee with Optum Insight capabilities across coding, billing, payment integrity, claims intelligence, payment acceleration and revenue cycle workflows to create integrated revenue integrity solutions
• Lead customer discovery and pilots that validate demand, willingness to pay, measurable value and operational feasibility
• Build evidence-based business cases and recommendations to invest, refine, partner or stop
• Partner across Product, Technology, Operations, Finance, Legal, Risk, Sales and Client Management to deliver funded roadmaps, launch readiness and repeatable market execution
• Strategically leverage data-driven insights and AI capabilities to solve complex problems, identify market expansion opportunities, and unlock commercial value

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 10+ years of experience in product management, product strategy, payments, financial services, commercialization, healthcare technology or a related function
• 5+ years of experience leading complex product, growth or commercialization initiatives in a matrixed organization
• Experience developing or commercializing payment, financial, revenue cycle, payment integrity or related healthcare productsExperience building business cases and evaluating pricing, financial return, market demand, operational feasibility and risk
• Track record of leading customer discovery, product validation, pilots, launch readiness and commercialization
• Demonstrated ability to translate customer needs into product strategy, business requirements, economics, pilots and scalable market offerings
• Demonstrated ability to align Product, Technology, Operations, Finance, Legal, Risk, Sales and Client Management partners around shared outcomes
• Demonstrated executive communication skills and the ability to influence decisions without direct authority
• Ability and willingness to travel 15 to 25%

Preferred Qualifications:

• Experience with healthcare payments, provider revenue cycle, claims, payment integrity or financial risk products
• Experience integrating multiple products or capabilities into a differentiated client solution
• Experience launching a new offering and moving it from pilot to repeatable commercial scale
• Experience in business, strategy, finance, healthcare administration, technology or a related field
• Understanding of provider and payer economics, workflows, data, technology and regulatory considerations
• Financial acumen across pricing, underwriting, funding, float, risk sharing and value-based economics

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $159,300 - $273,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline:

This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

UnitedHealth Group is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need special assistance or accommodation for any part of the application process, please call 1-866-566-8715 to be connected to Recruitment Services. Recruitment Services hours of operation are 7 a.m. to 7 p.m. CT, Monday through Friday.

UnitedHealth Group is a registered service mark of UnitedHealth Group, Inc. The UnitedHealth Group name with the dimensional logo, as well as the dimensional logo alone, are both service marks for the UnitedHealth Group, Inc.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.