Senior Director Operations

supply-chain; Westerville (OH); On-site; USD 185,000 - 235,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K plan

Generous PTO policy

Job summary

DHL Supply Chain is seeking a Senior Director of Operations to lead our Dedicated Delivery team within the Automotive sector. The ideal candidate should have extensive experience in third-party logistics with a strong emphasis on transportation solutions.

This position requires a proven track record in leading large-scale operations and fostering customer relationships, and involves managing teams at multiple distribution centers.

The salary range for this role is $185,000 - $235,000, along with multiple benefits including health insurance and a generous PTO policy.

Qualifications

• Bachelor's degree or equivalent experience required.
• 3–5 years of logistics industry experience required.
• 9–10 years of management experience required.

Responsibilities

• Assemble and direct strong teams at each distribution center.
• Manage multiple teams and support their professional development.
• Drive performance by developing a strong network throughout the organization.
• Be a key member of the management team of the largest global supply chain company.

Skills

Leadership of large-scale transportation operations

Customer relationship management

Strategic execution

Performance management

Team development

Education

Bachelor's degree or equivalent experience

3–5 years logistics industry experience

9–10 years of management experience

Job description

DHL Supply Chain is seeking a Senior Director of Operations for our Dedicated Delivery team within the Automotive sector. The ideal candidate will bring extensive third‑party logistics (3PL) experience, with a strong emphasis on transportation and dedicated delivery solutions.

This leadership role is responsible for driving operational excellence, financial performance, and strategic execution across a complex, multi‑site account portfolio. In addition, the Senior Director will serve as a key partner in business development efforts, providing consultative expertise to support growth opportunities and customer expansion initiatives.

Candidates must possess a proven track record of leading large‑scale transportation operations, delivering results in dynamic environments, and influencing both internal and external stakeholders. The position has a minimum travel requirement of up to 50%.

Senior Director Operations

The Senior Director of Operations has a national salary range of $185,000 - $235,000.

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, General Bonus Plan, 401K and a generous PTO policy.

Job Description

We’re looking for a Senior Operations Director to lead multiple distribution centers – each with individual customers who have their own sets of requirements. You’ll cultivate customer relationships, becoming an extension of their business and enabling DHL Supply Chain to play an required role in their success. You’ll be held to very high standards – because our company has set a very high standard in our industry.

Our ideal Senior Operations Director has a full understanding of the importance of customer relationships – including the crucial role of the General Manager, Operations Managers and front-line Supervisors in growing those relationships. This position is a critical link between each distribution center and senior leadership and is held accountable for the success and growth of the group.

We’ll drive a culture of performance and results through your teams.

Responsibilities

• You’ll assemble and direct strong teams at each distribution center in your group
• You’ll manage multiple teams and support their professional development at all levels
• You’ll support your group and drive performance by developing a strong network throughout DHL Supply Chain’s functional departments
• You’ll be a key member of the management team of the largest global supply chain company
• You’ll have access to a myriad of development and educational programs to help your leaders grow
• You’ll work with your manager on developing your growth and career direction
• You’ll have entrepreneurial‑like freedom to structure your business unit
• You’ll get results

Required Education and Experience

• Bachelor's degree or equivalent experience, required
• 3–5 years logistics industry experience, required
• 9–10 years of management experience, required
• Experience in customer contract management preferred

Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.

Our Organization is an equal opportunity employer.