Senior Director - Operations

Wesco; Chicago (IL); On-site; USD 181,000 - 249,000; Full time

Job summary

Wesco in Chicago is seeking a Senior Director - Operations to lead the performance of all operational functions at a large, complex location or multiple remote sites. You will drive strategic goals, Lean initiatives, and business continuity, partnering with supply chain and finance to improve service, productivity, and quality.

Join a team focused on continuous improvement and operational excellence, with opportunities to shape processes and lead cross-functional initiatives across the

Qualifications

• Bachelor's degree preferred.
• LEAN yellow belt certification.
• 10+ years of operations leadership experience.
• Experience running large, complex location or multiple remote locations.
• Strategic planning and resource allocation experience.
• Strong analytical and problem-solving skills.

Responsibilities

• Set strategic goals for operational efficiency and increased productivity.
• Lead team to meet objectives and drive customer service excellence plans.
• Apply LEAN methodologies and develop action plans to optimize performance.
• Ensure compliance with SOPs, internal controls, SOX, and quality systems.
• Analyze current processes and recommend improvements.
• Identify market potential through competitor analysis and strategic planning.
• Develop annual business plans and prioritise key activities.
• Communicate operational strategies and solutions aligned with business plans.
• Guide operations management in hiring and talent development.
• Meet operational excellence and audit requirements.
• Collaborate with inventory leaders to meet regional needs.
• Support business continuity and recovery planning.

Skills

Operations leadership

Strategic thinking

Data analysis

Communication skills

Change leadership

Education

Bachelor's degree

Tools

LEAN methodologies

Job description

Job Description

As a Senior Director - Operations you will be responsible for the performance of all operational functions of a large, complex location, or multiple remote locations. You will provide strategic leadership to meet and optimize established levels of business performance objectives, service, productivity, and quality. You will partner with leaders across supply chain, operations, and the business units to drive continuous improvement.

Responsibilities

• Set strategic goals for operational efficiency and increased productivity.
• Lead team to ensure objectives are met, including driving customer service excellence plans, setting and managing performance targets, and employee performance management.
• Partner with Lean Leadership, ensuring LEAN methodologies are utilized and action plans are developed to correct problem areas and optimize established levels of business performance objectives, service, productivity, and quality
• Ensures consistent compliance with standard operating procedures, policies, internal audit controls, Sarbanes-Oxley controls, and business management quality system requirements
• Analyze current operational processes and performance, recommending solutions for improvement when necessary.
• Identifies market potential through competitor analysis and strategic planning.
• Develops annual business plans, identifies key activities, and priorities.
• Implements and communicates operational strategies and solutions consistent with business plans.
• Provides guidance to operations management in hiring and developing talent.
• Ensures operational excellence goals and audit requirements are met.
• Partners with inventory leaders to ensure region inventory needs and goals are met.
• Provides guidance to ensure business continuity and recovery plans are met.

Qualifications

• Bachelors degree preferred
• LEAN yellow belt certification
• 10+ years of operations leadership experience
• Experience running large, complex location or multiple remote locations
• Business and management principles, including strategic planning and resource allocation.
• Strategic thinking skills and ability to work with senior management and regional teams.
• Ability to streamline and implement new structures and roles that create speed, efficiency, and support rapidly shifting business demands
• In depth knowledge of diverse business functions and principles (e.g. supply chain, finance, customer service etc.)
• Working knowledge of data analysis and performance/operation metrics
• Strong decision-making and problem solving skills.
• Strong analytical skills.
• Strong interpersonal and communication skills.
• Ability to influence and lead change in a cross-functional team environment.
• Ability to travel 25% - 50% of the time.

Compensation Details

Compensation Details: $180,830 - $248,641 Annually

This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements.

For eligible positions, compensation may include participation in a bonus or sales incentive plan,subject to the terms and conditions of the applicable plan documents. For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan.

In addition, Wesco offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available here.

About The Team

At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.

Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive.

Learn more about Working at Wesco here.

Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500 company.

Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.

Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

This posting is for a current, active vacancy intended for immediate hire.