Senior Director of Info Governance Sales

Lighthouse; United States; On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401k with company match

Flexible PTO program

Paid volunteer days

Job summary

Lighthouse is seeking a Senior Director of Information Governance Sales to lead client acquisition and enhance service offerings. Required qualifications include a BA or BS degree, 8+ years of executive sales experience in the legal industry, and a strong understanding of eDiscovery technologies. The role demands excellent communication skills and the ability to multitask under pressure. Lighthouse offers a comprehensive benefits package and values diversity in the workplace.

Qualifications

• 8+ years of executive level sales experience in the legal industry.
• 8+ years of Microsoft and eDiscovery industry experience.
• Proven success consulting with clients and internal departments.

Responsibilities

• Acquire and grow new clients.
• Serve as a primary point of contact for clients and consultants on Information Governance projects.
• Drive identification and scoping of prospective Information Governance engagements.

Skills

Executive level sales experience

Microsoft and eDiscovery industry experience

Excellent understanding of eDiscovery technologies

Excellent knowledge of litigation support

Strong communication skills

Customer service demeanor

Ability to multitask

Education

BA or BS degree

Job description

What is special about Lighthouse?

Lighthouse is built on a foundation of unique, compassionate, highly driven individuals. We elevate the strengths and talents of those around us while leveraging opportunities for growth. We offer the experience of solving complex problems while continuing to grow multiple facets of your career. Lighthouse is where innovation meets support and where collaboration is the key ingredient to success. We grow together and are stronger together.

What’s unique about this role?

The Senior Director of Information Governance Sales serves as a Lighthouse SME (Subject Matter Expert) in the area of Microsoft 365 and its impact on eDiscovery workflows and requirements. The individual is responsible for collaborating with clients, Information Governance Consultants, operations team, Sales, and Lighthouse leadership to influence the success of the Information Governance services offering in driving improved performance for clients and new client acquisition and growth.

What will this person do?

• Acquire and grow new clients.
• Ensure profitable growth of the product based on pricing and account targeting strategies; sustainable growth strategies that address market opportunities and challenges.
• Serve as primary point of contact for clients, sales reps counsel, and consultants on Information Governance projects.
• Provide accurate reporting and forecasts based on sales funnel plans, client usage, and new account activity.
• Proactive in thought leadership around Information Governance offerings.
• Drive identification and scoping of prospective Information Governance engagements with current and prospective clients:
• Analyze client history, analytics, and review needs to propose engagement opportunities.
• Participate in calls and meetings with clients and Microsoft Strategy Sessions regarding potential Information Governance engagements.
• Drive Sales team engagements with prospective clients.
• Support active clients in their use of M365 leveraging Lighthouse Information Governance Consultants:
• Scope and coordinate work with internal team members across teams and with clients and outside counsel.
• Leverage learnings from Information Governance projects to provide statistically supported recommendations.
• Develop and document use cases and best practices for application of Information Governance Services.
• Train and mentor sales team members supporting Information Governance.
• Collaborate effectively with other Service Delivery teams to ensure superior client service.
• Travel to prospective and existing clients, attend trainings and conferences.
• Perform other related duties as assigned.

Desired qualifications

• BA or BS degree required.
• 8+ years of executive level sales experience in the legal industry.
• 8+ years of Microsoft and eDiscovery industry experience.
• Excellent understanding of eDiscovery technologies and requirements.
• Excellent knowledge of litigation support and legal discovery process and concepts.
• Proven success and desire to consult with clients and internal departments.
• Easily projects expertise and solves day‑to‑day challenges while helping to shape strategic direction.
• Excellent written and oral communication skills with clients and internal staff.
• Customer service demeanor: approachable, respectful, polite, and focused on client satisfaction.
• Ability to multitask under pressure.

Work Environment and Physical Demands

• Duties are performed in a typical office environment while at a desk or computer table.
• Duties require the ability to use a computer, communicate over the telephone, and read printed material, in a quiet and professional setting.
• Duties may require being on call periodically and working outside normal working hours (evenings and weekends).

Lighthouse celebrates and thrives on diversity and is an Equal Opportunity Employer. We hire, train, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status and other protected status as required by applicable law. We welcome any talents and contributions you can bring to the team and are deeply committed to growing an environment where everyone can feel safe, is respected and can show up as themselves. Come as you are!

As required by applicable pay transparency laws, Lighthouse complies with compensation disclosure requirements for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location, or other relevant factors. The salary range for this position may vary across different talent markets.

Lighthouse offers a comprehensive quality benefits package including medical, dental, vision, and a 401k with company match. Company paid benefits also include Life & AD&D, short and long‑term disability, telemedicine, and other wellness plans. We offer a generous Flexible PTO program and paid volunteer days. Employees may also participate in voluntary insurance plans including accident, hospitalization, and critical illness plans as well as pet insurance.

This role will be eligible to participate in an annual bonus or incentive program.