Senior Director of Business Operations - OB/GYN

Sentara Health; Charlottesville (VA); On-site; USD 140,000 - 220,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

Adoption, Fertility and Surrogacy Reim

Paid Time Off and Sick Leave

Paid Parental & Family Caregiver Leave

Emergency Backup Care

Long-Term Disability & Critical Ill/AD

Life Insurance

401k/403B with Employer Match

Tuition Assistance

Student Debt Pay Down

Pet Insurance

Legal Resources Plan

Job summary

Sentara Health in Charlottesville, VA seeks a Senior Director of Business Operations for OB/GYN services across markets. The role directs and optimizes operations of multiple practice locations and leads Directors to deliver high-quality care.

You will align operational strategy with health plan and system goals, develop growth initiatives, manage budgeting and staffing, and drive patient-focused performance across the network.

Qualifications

• Master’s Level or Doctorate Degree required in healthcare-related field.
• Managing business operations 5+ years to support healthcare delivery services.
• Financial planning and management experience.
• Hiring, developing, and managing multidisciplinary teams across markets.
• Collaborating with Acute, Health Plan and Ambulatory leaders to optimize footprint and communication.
• Understanding IT solutions to support workflows and referrals to services.

Responsibilities

• Oversee business operations of all assigned OB/GYN practices across markets.
• Align operational strategy with health plan and system needs; maintain patient-focused care.
• Develop strategies to improve productivity, performance, staff retention, and patient satisfaction.
• Prioritize resources to meet objectives specific to specialty and market needs.
• Communicate effectively to enable region-wide coordination among physicians and staff.
• Foster employee relations, trust, and leadership in key initiatives.
• Improve quality, patient experience, and total cost of care.

Skills

Team leadership

Meeting management

Practice management

HR & marketing

Healthcare compliance

Revenue cycle

Leader development

Education

Master’s Level or Doctorate Degree

5+ years managing business operations in healthcare

Financial planning and management

Hiring, developing, and managing multidisciplinary teams

Collaborating with Acute, Health Plan and Ambulatory leaders

Understanding IT workflows and referrals to services

Job description

Overview

Senior Director of Business Operations-OB/GYN functions as a senior business operations leader for all markets for OB/GYN services across Sentara Medical Group. Directs and oversees the efficient and effective operations of practice locations across multiple markets. Supervises Directors.

City/State

Charlottesville, VA

Work Shift

First (Days)

Responsibilities

• Responsible for the overall business operations of all assigned practices, as well as activities that relate to the future growth and business strategy for OB/GYN services.
• Aligns operational strategy with health plan and system needs, while ensuring the highest standards of healthcare delivery, outcomes and constant patient focus
• Develop operational support strategies to address productivity, operational performance, staff retention and patient satisfaction
• Ensures appropriate prioritization and resource management to fulfill strategic objectives specific to specialty and market needs
• Exhibit strong communication, presentation and listening skills to ensure region-wide collaboration and coordination, especially as concerns physicians, employees, and the community
• Ensure positive employee relations and trust through communication, education, consistency, and dependability
• Establish trust and emerge as a leader in key initiatives and strategies to continually improve the quality and level of services provided
• Evaluate impact of practices on quality, experience, and total cost of care.

Education/Experience

• Master’s Level or Doctorate Degree required in Healthcare related field
• Managing business operations 5+ years to support healthcare delivery services
• Financial planning and management, talent management
• Hiring, developing, and managing multidisciplinary teams to deliver measurable results among patients
• Collaborating with Acute, Health Plan and Ambulatory leaders to optimize and grow medical practice footprint ensure appropriate communication
• Understanding of IT solutions to support appropriate workflows and referrals to services

Attributes

• Execution-focused; Analytical problem-solver and decision-maker
• Strategic mindset, Results oriented, Attention to detail
• Collaborative; Influential people leader
• Business acumen, Communication

Skills and Knowledge

• Building, managing, and leading teams; Meeting management
• Practice management. HR, marketing
• Compliance practices in health care. APP and MD regulations and practice
• Comprehension of Revenue Cycle workflows
• Leader development

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $140,233.60 - $219,960.00 annually. Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually.

Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.