Senior Director, Head of Commercial Operations and Analytics

Remote; San Francisco (CA); Remote; USD 180,000 - 320,000; Full time

Job summary

Capricor Therapeutics is seeking a Senior Director, Head of Commercial Operations and Analytics to build and lead the analytics and commercial operations backbone for its U.S. launch of deramiocel.

The role will oversee commercial data, forecasting, CRM, territory design, incentive compensation, reporting, and systems to drive a successful market entry. The candidate will lead cross-functional teams, establish scalable processes, and partner with executives to deliver strategic insights and

Qualifications

• Bachelor's degree required.
• 10+ years of progressive experience in commercial operations, sales operations, analytics, forecasting, or a related function within biotech/pharma, including meaningful leadership responsibility.
• Experience supporting a product launch, preferably in rare disease, cell therapy, or similar complex environments.
• Deep expertise in commercial analytics, forecasting, data integration, performance measurement, and field operations.
• Hands-on experience acquiring and integrating commercial data and managing vendor-supported data ecosystems.

Responsibilities

• Develop and execute the commercial operations strategy, implementation roadmap, and launch-readiness plan with milestones and accountability.
• Design scalable operating processes, governance, and decision-support capabilities for pre-launch, launch, and post-launch phases.
• Translate commercial priorities into workflows, systems requirements, reporting solutions, and performance measures.
• Provide executive leadership with concise updates, business insights, recommendations, and timely escalation of launch-critical risks.

Skills

Strong problem-solving

Decision-making

Vendor management

Negotiation skills

Attention to detail

Documentation discipline

Education

Bachelor's degree

Advanced degree in analytics or related discipline

Job description

Defining the future of work & living globally

5,637 jobs · 6 companies

Senior Director, Head of Commercial Operations and Analytics

Remote

Sales & Business Development, Operations, Data Science

Capricor Therapeutics (NASDAQ: CAPR) is a biotechnology company dedicated to advancing transformative cell and exosome-based therapies for rare diseases. At the forefront of our innovation is Deramiocel (CAP-1002), our lead cell therapy in late-stage development for Duchenne muscular dystrophy. We are also harnessing our proprietary StealthX™ exosome platform to unlock new possibilities in targeted delivery and vaccinology. Every program reflects our commitment to pushing the boundaries of science and delivering life-changing treatments to patients and families who need them most.

The Senior Director, Head of Commercial Operations will build and lead the commercial operations and analytics capabilities required to support Capricor's anticipated U.S. launch of deramiocel, its lead cell therapy for Duchenne muscular dystrophy. This leader will establish the operational backbone of the commercial organization, including commercial data and analytics, forecasting, field operations, customer relationship management, territory design, incentive compensation, performance reporting, and commercial systems.

Responsibilities

Develop and execute the commercial operations strategy, implementation roadmap, and launch-readiness plan, with clear milestones, dependencies, risks, and accountabilities.

Design scalable operating processes, governance, and decision-support capabilities for the pre-launch, launch, and post-launch phases.

Translate commercial priorities into practical workflows, systems requirements, reporting solutions, and performance measures.

Provide executive leadership with concise updates, business insights, recommendations, and timely escalation of launch-critical risks.

Requirements

Bachelor's degree required.

At least 10 years of progressive experience in commercial operations, sales operations, analytics, forecasting, or a related function within the biotechnology or pharmaceutical industry, including meaningful leadership responsibility.

Demonstrated experience supporting a product launch, preferably in rare disease, specialty medicine, cell therapy, gene therapy, or another complex treatment environment.

Deep expertise in commercial analytics, forecasting, data integration, performance measurement, and field operations.

Hands-on experience acquiring and integrating commercial data and managing vendor-supported data ecosystems.

Preferred Qualifications

Advanced degree in analytics, data science, engineering, business, finance, or a related discipline.

Experience establishing commercial operations and analytics capabilities in a pre-commercial or early-commercial biotechnology company.

Cell therapy, gene therapy, rare disease, or advanced-therapy commercial operations experience.

Core Competencies

Strong problem-solving and decision-making skills.

Vendor management and negotiation skills.

Ability to work in a fast-paced, rapidly scaling environment.

Exceptional attention to detail and documentation discipline.

Compensation and Benefits

The posted salary range represents Capricor’s good-faith estimate of the salary range reasonably expected to be paid for this position at the time of hire. Final compensation will be determined based on job-related factors, including the candidate’s relevant experience, education, skills, certifications, scope of role, location, and internal equity.

This position may also be eligible for a discretionary annual performance bonus and, depending on the level of the role, long-term equity incentive awards in accordance with company policy.

Capricor Therapeutics offers a comprehensive benefits package that includes employer-sponsored medical, dental, and vision coverage; company-paid basic life and AD&D insurance; a 401(k) plan with company match; paid time off and company holidays; and paid parental leave. Additional voluntary benefits and wellness programs may also be available.

Why Capricor?

Capricor Therapeutics is advancing cell and exosome-based therapies with a focus on serious diseases where patients and families need new treatment options. Our work is grounded in scientific rigor, collaboration, and a shared commitment to moving meaningful therapies forward. Joining Capricor means being part of a mission-driven team working at the intersection of innovation, execution, and patient impact.

Come Work With Us

At Capricor, you’ll join a collaborative environment where employees are encouraged to contribute, grow, and help build the systems, science, and operations needed to support our next stage of growth. We value people who are thoughtful, accountable, hands-on, and motivated by work that can make a real difference.