Senior Director, Global People Analytics & Workforce Intelligence- Mars Veterinary Health

Banfield Pet Hospital; Los Angeles (CA); On-site; USD 162,000 - 271,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with match

Parental leave

Job summary

Mars Veterinary Health, part of Mars Petcare, seeks a Senior Director of Global People Analytics & Workforce Intelligence to lead a multi-brand analytics strategy. You will turn data into insights driving profitability and employee experience.

You will mentor a global analytics team, advance statistical methods, and align analytics with business needs across brands. This role requires strategic partnership with senior leaders and a strong governance mindset.

Qualifications

• Bachelor’s degree required; Master’s or PhD preferred.
• 10+ years in People Analytics or Workforce Strategy.
• 5+ years leading analytics teams in a global matrix org.

Responsibilities

• Define and execute a multi-year analytics roadmap.
• Lead a global team of analysts and developers.
• Develop predictive models for attrition and talent gaps.
• Create executive-ready data storytelling and dashboards.
• Govern data quality and partner on privacy/compliance.
• Define global P&O data dictionary and self-service reporting.

Skills

Leadership

Advanced analytics

Data storytelling

Executive consulting

SQL / Python

Education

Bachelor’s degree

Master’s or PhD (preferred)

Tools

Workday

SAP SuccessFactors

Oracle

Job description

JOB TITLE:

Senior Director, Global People Analytics & Workforce Intelligence- Mars Veterinary Health

LOCATION & SCHEDULE:

Support Office - Vancouver, Full time

COMPENSATION:

$161,600.00 - $252,500.00

As part of the Mars Petcare family of businesses, Mars Veterinary Health is a global network of veterinary practices made possible by 75,000 Associates who care for millions of pets across nearly 3,000 clinics in more than 20 countries each year. We are committed to leveraging our reach to make a long-term positive impact on people, pets, and the planet and know our Purpose – A BETTER WORLD FOR PETS – starts with the people who care for them. We strive to offer unparalleled veterinary care for pets by first and foremost enabling and empowering our Associates to do what they love, whether in primary, specialty, and emergency care or management and leadership.

This role requires Associates to work out of MVH Hub location in North America.

Why This Role Matters:

The Sr Director for Global People Analytics is a hands-on leader to architect and execute the global People Analytics strategy for a complex, multi-brand enterprise. This role goes beyond reporting—it transforms people data into actionable insights that drive profitability, productivity, and employee experience. Partner with business leaders and functional heads to solve critical business challenges through advanced analytics, predictive modeling, and workforce insights.

Mandate: turn people data into our most valuable strategic asset while building organizational data literacy and fostering a culture of evidence-based decision-making.

You Will:

Strategy & Executive Consultation

• Define and execute a multi-year analytics roadmap, evolving from descriptive to predictive and prescriptive insights.
• Serve as the primary data consultant to senior leadership, translating complex datasets into compelling narratives that inform business strategy.
• Partner with business and functional leaders to diagnose critical business challenges (e.g., high attrition in specific regions, diversity gaps in leadership) and recommend evidence-based solutions.

Leadership & Team Development

• Lead and mentor a global team of Senior Analysts and developers, fostering technical excellence and consultative capability.
• Promote continuous learning in advanced statistical methods and analytics best practices.
• Drive resource allocation to balance urgent executive requests with strategic projects.
• Raise the “Data IQ” of the organization by educating P&O and business leaders on how to leverage insights to drive decision-making.

Workforce Intelligence & Forecasting

• Conduct deep-dive trend analysis to identify shifts in labor capacity, productivity, and cost over time. Answer not just what is happening, but why it is happening.
• Develop predictive models for attrition, talent gaps, and succession planning.
• Conduct scenario planning with Finance and Operations to model workforce volume and costs under various business conditions.
• Integrate internal data with external labor market trends to guide global talent strategies.

Data Storytelling & Visualization

• Transform static reports into dynamic, executive-ready stories and presentations.
• Tell the “Story of the Workforce” that connect workforce trends to P&L outcomes.
• Oversee the design of intuitive dashboards and presentations for business leaders and P&O BPs.

Data Governance & Technology

• Establish a “single source of truth” through robust governance and partnership with HRIS to automate data quality checks and cleanse historical data, ensuring high confidence and consistency in reporting outputs.
• Partner with Data privacy and security teams to ensure compliance with GDPR, CCPA, and local regulations and ethical usage of data.
• Optimize the analytics tech stack, leveraging advanced tools and AI-driven platforms.

Global Reporting & Metrics

• Define global P&O data dictionary and standard taxonomies to ensure the “Vital Few” KPIs (e.g., “Time to Fill,” “Headcount”) are defined identically across all brands.
• Enable self-service reporting to reduce manual workload and empower business leaders.
• Develop and evolve P&O metrics to amplify value-driving metrics in response to key business challenges (e.g. Revenue per FTE, Quality of Hire).

Your Experience Should Include:

• Education: Bachelor’s required; Master’s or PhD in Data Science, Statistics, Economics, or MBA preferred.
• 10+ years in People Analytics, Business Intelligence, or Workforce Strategy.
• 5+ years leading senior-level analytics teams in a global matrix organization (50k+ employees).
• Advanced proficiency in common visualization tools.
• Familiarity with tools and techniques commonly used in People Analytics: R or Python, SQL, data management & engineering, cloud platforms and statistical analysis.
• Deep knowledge of HCM systems (Workday, SAP SuccessFactors, Oracle).

Salary Range:

$161,600 – $271,438

Compensation is determined based on education, experience, and other relevant credentials. Our salary ranges are determined by role, level, location, and market competitiveness.

What We Offer You:

• Competitive salary with paid time off & holidays so you can spend time with the people you love.
• Medical, dental, and vision insurance for you and your loved ones.
• Fertility and family-building assistance.
• Paid Parental leave.
• Practice Paid Basic Life Insurance.
• Practice Paid Short- and Long-Term Disability.
• Automatic enrollment 401(k) Savings Plan after 60 days of employment with generous company match.
• Commuter Benefits.
• Legal Plan.
• Health Savings Account & Flexible Spending Account.
• Mental health support and resources.
• Paid Volunteering.
• Optimum Wellness Plans for up to three pets.
• Continuing Education allowance & MED hours for eligible positions.
• Student Debt Relief (for full-time DVMs).
• A Variety of discounts including Mars, PetSmart, Royal Canin, fitness, cellular and so much more.

Special Working Considerations:

• Ability to work at a computer for long periods of time.
• Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.
• Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables.
• The noise level in the work environment is normally moderate.
• Environment where pets are present.

WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.

Mars Veterinary Health (MVH) strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. MVH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. MVH complies with all applicable federal, state and local laws governing nondiscrimination in employment in every MVH location.