Senior Director, Enterprise Risk Management

Capital One; Riverwoods (IL); Hybrid; USD 217,000 - 248,000; Full time

Job summary

Capital One is seeking a Senior Director, Enterprise Risk Management to lead Risk Appetite, Board Reporting, and Effective Challenge programs. You will craft enterprise-wide risk reporting for Senior Management and the Board, and champion real-time, intelligent risk insights across the organization.

You will oversee 8–12 risk professionals, partner with technology and data teams to implement a single system of record for key risk metrics, and help modernize the Risk Management Framework while

Qualifications

• Bachelor's Degree or military experience
• At least 10 years of experience in Risk Management, Project Management, or Process Management
• At least 5 years of experience leading initiatives in a highly-regulated financial services environment
• At least 5 years of experience influencing C-suite stakeholders and Board-level committees
• At least 5 years of experience leading and developing teams
• Strong written and verbal communication skills and ability to interact and influence at all levels in the organization, including with senior and C-level executives
• Experience driving risk framework evolution through technology, AI, and automation.
• Proven ability to simplify complex risk concepts into clear, actionable insights for diverse executive audiences.
• Expertise in navigating and influencing across all three lines of defense.
• Experience and ability to solve complex problems, supported by research, data analysis, and inputs from stakeholders.
• Passionate about building a best-in-class risk strategy that balances innovation with rigor.

Responsibilities

• Deliver high-impact reporting to Senior Management and the Board of Directors, providing a comprehensive and strategic view of the enterprise risk profile.
• Design and operationalize a next-generation Risk Appetite program that leverages intelligent risk insights and real-time data aggregation, taking into account our diverse financial services company.
• Lead cross-functional efforts to enhance Effective Challenge discipline across the second line of defense, ensuring rigorous oversight and impactful risk management.
• Partner with technology and data teams to implement an enterprise system of record for key risk metrics, enabling predictive analytics, and automation.
• Lead and develop a team of 8-12 risk professionals, organizing the team’s work to drive results, providing feedback and coaching to support professional development, and maintaining a strong pipeline of talented risk leaders.

Job description

Senior Director, Enterprise Risk Management

At Capital One, we dare to dream, disrupt, and deliver a better way. We bring ingenuity, simplicity, and humanity to an industry ripe for change. As a senior leader in Enterprise Risk Management (ERM), you will join a critical second-line-of-defense function responsible for defining the bank’s risk management architecture. This role is at the heart of our Risk Management Framework, positioned to take a critical role as we modernize our processes to be more nimble and effective while maintaining a robust risk posture.

We are seeking a strategic, forward-leaning Senior Director to spearhead our Risk Appetite, Board Reporting, and Effective Challenge programs. You will lead the charge crafting impactful and insightful enterprise-wide risk reporting to our Senior Management and Board of Directors, You will be a critical leader in the transformation in our Risk Appetite and Effective Challenge programs, with a focus on real time, intelligent solutions. This is a high-impact leadership position where you will regularly analyze complex topics and engage with senior executives across the lines of defense.

Responsibilities:

• Deliver high-impact reporting to Senior Management and the Board of Directors, providing a comprehensive and strategic view of the enterprise risk profile.
• Design and operationalize a next-generation Risk Appetite program that leverages intelligent risk insights and real-time data aggregation, taking into account our diverse financial services company.
• Lead cross-functional efforts to enhance Effective Challenge discipline across the second line of defense, ensuring rigorous oversight and impactful risk management.
• Partner with technology and data teams to implement an enterprise system of record for key risk metrics, enabling predictive analytics, and automation.
• Lead and develop a team of 8-12 risk professionals, organizing the team’s work to drive results, providing feedback and coaching to support professional development, and maintaining a strong pipeline of talented risk leaders.

This role is designated as a hybrid position. You are expected to adhere to Capital One's hybrid policy regarding required on-site presence at your designated office location.

Basic Qualifications:

• Bachelor's Degree or military experience
• At least 10 years of experience in Risk Management, Project Management, or Process Management
• At least 5 years of experience leading initiatives in a highly-regulated financial services environment
• At least 5 years of experience influencing C-suite stakeholders and Board-level committees
• At least 5 years of experience leading and developing teams

Preferred Qualifications:

• Strong written and verbal communication skills and ability to interact and influence at all levels in the organization, including with senior and C-level executives
• Experience driving risk framework evolution through technology, AI, and automation.
• Proven ability to simplify complex risk concepts into clear, actionable insights for diverse executive audiences.
• Expertise in navigating and influencing across all three lines of defense.
• Experience and ability to solve complex problems, supported by research, data analysis, and inputs from stakeholders.
• Passionate about building a best-in-class risk strategy that balances innovation with rigor.

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer).

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Chicago, IL: $217,000 - $247,700 for Sr. Director, Risk Management

McLean, VA: $238,700 - $272,400 for Sr. Director, Risk Management

Richmond, VA: $217,000 - $247,700 for Sr. Director, Risk Management

Riverwoods, IL: $217,000 - $247,700 for Sr. Director, Risk Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (https://www.capitalonecareers.com/benefits) . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23‑A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).